It stands for the Consultation and Stakeholder Information Management System
CSIMS is a web-based, centralized information management system for all Health Canada (HC) and Public Health Agency of Canada (PHAC) stakeholders and public engagement activities.
CSIMS was created to improve the openness and transparency of stakeholder engagement and consultations at Health Canada and the Public Health Agency of Canada and allow Canadians to have a stronger say in our departmental/agency priorities and policies.
CSIMS collects a broad range of information about external stakeholders - these are people who have a vested interest in the work done by Health Canada or the Public Health Agency. In addition to basic contact information, CSIMS contains information such as your organization type, areas of interest, and desired level of interaction with the Department and Agency. For example, this means that you can decide if you want to only receive information, receive invitations to public engagement activities, and/or participate in other research activities.
It does so in a number of ways. First, CSIMS allows you to identify the areas in which you want to be consulted, as well as in the level of interaction you wish to have. Second, you can manage your own engagement activities with HC/PHAC by staying informed of the latest consultations, searching for specific consultations, and accepting or declining invitations to participate in engagement activities.
The end result is improved coordination of public engagement activities and more efficient communication with stakeholders such as yourself. CSIMS also provides a historical record of past interactions, including when you were last engaged and for what purpose, which effectively helps ensure that you are not contacted too frequently.
When designing their consultation and public engagement activities, staff at HC/PHAC can use the information you provide (such as the type of organization you represent and your areas of interest) to target only those stakeholders who are relevant to their public engagement activity.
Anyone can register in CSIMS: individuals as well as organizational representatives.
Registering as an individual means that you are representing yourself in CSIMS as a member of the general public. This means that you are able to be considered for public engagement activities that Health Canada or the Agency conducts with the general public.
Registering as an organizational representative means that you are representing your place of work in CSIMS. This means that you are able to be considered for public engagement activities that Health Canada or the Agency conducts with members of certain organizations, industries, etc.
Due to the nature of the information CSIMS collects and the fact that there is an external component of the system, all stakeholders must first accept a privacy agreement to ensure they understand the terms and conditions associated with the collection of their personal information.
Any registration you complete in CSIMS, either as a private individual or representing an organization, is visible to internal staff at HC and PHAC.
Your registration as a private individual is only visible to you. It remains completely separate from any registration you have completed as a representative of an organization. However, once you add yourself as a representative of an organization, your name will be displayed in the list of contacts for that organization. This means that other employees of your organization who are also registered in CSIMS will be able to see that you are registered and also your information as a member of that organization.
By logging in to your own CSIMS account.
There is currently no limit on how long stakeholder records are kept in CSIMS. Ultimately, this is up to you. You can opt out of the system at any time.
Upon your request. Simply send an email to CSIMS-External@hc-sc.gc.ca and ask to have your record deleted or archived.
Health Canada has developed a series of online e-learning modules that will guide you in the registration process as well as help you understand various elements of your CSIMS account.
Please send an email to CSIMS-External@hc-sc.gc.ca if you have questions about CSIMS.