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Health Canada Status Report 2005/06 in support of Part VII of the Official Languages Act

Principal Achievements

Health Policy Branch

A. Awareness

Training, information, orientation, awareness & communication activities carried out in house in order to educate employees and/or senior managers of Health Canada about linguistic duality and the priorities of OLMCs; senior manager performance contracts and recognition programs; taking the viewpoint of OLMCs into account during research, studies and investigations.

Main expected results for the period covered by the action plan

Main activities carried out for the year covered by the status report

Progress (results) achieved for the year covered by the status report

Employees and senior managers are aware of the importance of promoting the bilingual character of Canada.

Branches, division and/or regions are informed about linguistic duality and OLMCs and they understand their responsibilities to OLMCs. They consult on a continous basis with OLMCs with regard to new priorities, initiatives, policies and programs.

Official Languages Development Bureau

1. HC participated in the official launch of the Rendez-vous de la Francophonie and celebrated the Journée internationale de la Francophonie B Santé Canada, which included fun daily quizzes on the Francophonie in Broadcast News from March 13 to 17, 2006.

Official Languages Development Bureau

1. Documents distributed at the official launch; HC employees participated in the Journée; local Franco-Ontarian students attended; 86 questionnaires were received from 44 Public Health Association of Canada and HC employees.

2. HC employees were informed of the new requirements of Part VII of the OLA through newsletters and a presentation was given to OL Coordinators on this matter by a legal adviser from Justice Canada 2. Employees were made aware of changes to Part VII of the OLA and their increased responsability towards OLMCs. Regional OL Coordinators set-up their own presentations in their respective region to increase awareness of employees and managers.
3. OL Coordinators were encouraged through meetings and conference calls to share HC's policy on Part VII of the OLA in their respective branch or region. 3. The Department's policy regrading OLMCs has increased HC's preparedness to the changes of the OLA.

4. The Bulletin 41-42 from PCH was distributed to OLCDB staff and OL Coordinators in branches and regions.

4. The Bulletin 41-42 has kept employees and stakeholders in the regions informed of activities from other departments in support of OLMCs

Nursing Policy Directorate

5. New employees were informed of Official Languages policies and resources available.

Nursing Policy Directorate

5. New employees were informed of Official Languages policies and resources available

Applied Research and Analysis Directorate

6. Analysis on access to health services by OLMC's was completed in 2004-05. In 2005-06 an analysis plan was developed for updating this analysis in 2006-07.Whenever ARAD is involved in Statistics Canada national surveys, it indicates the needs of the OLMC's and encourages Statistics Canada to consult with the OLMC's

Applied Research and Analysis Directorate

6. An analysis plan was developed for data on OLMC's in the 2005 Canadian Community Health Survey (CCHS). This analysis will be undertaken after the data are released in Summer, 2006.

The Canadian Community Health Survey (CCHS) included OL questions in 2005 and will continue to do so in future years.

B. Consultations

Activities (e.g. committees, discussions, meetings) through which Health Canada consults the OLMCs and dialogues with them to identify their needs and priorities or to understand potential impacts on their development; activities (e.g. round tables) to explore possibilities for cooperation within the existing mandate of Health Canada or as part of developing a new program or new policy; participation in consultations with OLMCs coordinated by other government bodies; consultation of OLMCs by regional offices to determine their concerns and needs.

Main expected results for the period covered by the action plan

Main activities carried out for the year covered by the status report

Progress (results) achieved for the year covered by the status report

The OLMCs have the opportunity to make their needs known and to explain obstacles to accessing Health Canada's programs .

The OLMCs are part of the regular clientele of the regional offices and are taken into consideration when new departmental programs and policies are implemented.

Official Languages Development Bureau

1. In 2005-2006, meetings and teleconferences were held with both Consultative Committees for English and French-Speaking Minority Communities to advance key issues of interest including the extension of primary health care contribution programs, and reporting on OLMC priorities.

2. Information on Health Canada activities, projects and program initiatives were shared at Consultation Committee meetings and with community representatives in response to requests for information.

Health Canada officials with the support of the Official Language Community Development Bureau took part in consultations held in:

- October 2005 with Francophone and Anglophone communities (Ottawa)

- March 2006 with Francophone communities (Ottawa)

- March 2006 with Anglophone communities (Quebec City)

Official Languages Development Bureau

1, 2. A meeting of the Consultative Committee for English-Speaking Communities was held in May 2005 in Montreal to plan for the preparation of a mid-term update on Action Plan activities, the revision of the mandate of the committee and the need for strategic planning for the committee over the coming years.

A similar meeting was held with the Consultative Committee for French-Speaking Minority Communities (CCFSMC) in September 2005, where strategic planning for a second Report to the Minister figured prominently in the discussions.

Brochures on community accomplishments to date under the Action Plan for OL were prepared by October 2005 jointly with the two consultative committees.

Revised mandates for each committee were finalized by November 2005.

Sub-committees of the CCESMC and CCFSMC were delegated with beginning the strategic planning process on behalf of the committees. Background research and draft strategic planning frameworks were developed in early 2006 in preparation for meeting of each committee in May / June 2006.

C. Communications

External communications activities to inform OLMCs about the activities, programs and policies of Health Canada and to promote the bilingual character of Canada; inclusion of OLMCs in all information lists and distribution lists; use of the Health Canada's Web site to communicate with OLMCs.

Main expected results for the period covered by the action plan

Main activities carried out for the year covered by the status report

Progress (results) achieved for the year covered by the status report

OLMCs receive up-to-date information on Health Canada's programs and services by various vehicles of communication.

Health Canada becomes a regular user of OLMC media by buying antenna time and advertising space from them.

Official Languages Development Bureau

1. HC's Action Plan and Status Report on Part VII of the OLA were distributed to stakeholders and the general public through mail-outs and public fairs, such as the lauch of Les Rendez-vous de la Francophonie

Official Languages Development Bureau

1. Approximately 500 copies of the documents were distributed to stakeholders and the general public, giving a global assessment of activities planned for 2005-06 and activities achieved in 2004-2005.

Health Care Policy Directorate

2. Employees will continue to ensure that websites are fully bilingual.

Health Care Policy Directorate

2. Promotional videos (Primary Health Care and Health Human Resources) are aired nationally in both official languages on both french and english television stations.

D. Coordination And Liaison

Coordination of activities (research, studies, meetings, etc) carried out by Health Canada itself along with other federal departments or other levels of government; participation in activities organized by other federal departments or other levels of government, etc; participation of official languages champions, national and regional coordinators, etc., in various government forums.

Main expected results for the period covered by the action plan

Main activities carried out for the year covered by the status report

Progress (results) achieved for the year covered by the status report

Coordinators are using the best practices that have been presented at various forums, retreats or at meetings of national coordinators responsible for section 41 of the OLA.

Health Canada is working with multiple partners to meet the priorities of the OLMCs.

Official Languages Development Bureau

1. The OLCDB and senior managers informed the Minister of Consultative Committee activities and concerns as they arose.

Official Languages Development Bureau

1. A presentation to the new Minister and his staff was prepared in February 2006.

2,3,4,5,6,8,9,10. HC participated in most meetings, which allowed for exchange of best practices and maintained good relations with the Department's community and government partners.

2. Coordinators were invited to participate in consultations with OLMCs.
3. Regional OL coordinators participated in regional and national OLMC program activities, meetings and conferences, as representatives of the OLCDB and Health Canada.
4. Officials from the OLCDB participated committees, meetings and activities with OLMC officials and officials from other federal departments.
5. OLCDB officials and senior management made presentations to committees and officials on Health Canada's policies and programs in support of OLMC vitality.
6. OLCDB officials contributed to the review of the survey development and participated in committee meetings
7. Health Canada contributed $100,000 in 2005-2006 to cover survey costs at Statistics Canada 7. The health module of the survey questionnaire was finalized in March 2006.
8. HC participated to all meeting of the National OL Coordinators' Network, where it shared its policy on Part VII of the OLA with other departments.  
9. The OLCDB facilitated contacts between HC OL Coordinators and officials from Justice Canada to arrange for presentations on the new requirements on Part VII of the OLA
10. The OL Champion participated to meeting of the OL Champion Network

E. Funding And Program Delivery

Implementation of Health Canada's programs and delivery of its services; funding, alone or in cooperation with other federal departments/agencies of OLMC projects; inclusion of needs of OLMCs when delivering the department's programs and services.

Main expected results for the period covered by the action plan

Main activities carried out for the year covered by the status report

Progress (results) achieved for the year covered by the status report

The OLMCs have access to Health Canada's programs. The department takes account of the geographical dispersion of the OLMCs in delivering its programs.

Official Languages Development Bureau

1. Performed Program management and monitoring of 84 contribution arrangements, including proposal development support; participated in a number of meetings and working sessions with recipients; conducted site visits; attended recipient group Annual General Meetings as well as various forums and activities organized by the groups.

Official Languages Development Bureau

1. Program activities are progressing well; regular contact/communication with all recipients; ongoing support for current and new activities.

2. Documented the reception and processing of recipient status reports and narratives. 2. The process mapping document was shared with recipient groups to inform them of HC procedure.
3. Provided training on project management attended by several representatives of recipient groups. 3. Recipient groups and HC employees recieve the same training.
4. OLCDB officials met with community representatives and other government officials to assess the need for extended funding under the OLMC Envelope of the PHCTF 4. On November 18, 2005 a one-year extension of the Official Languages Envelope of the Primary Health Care Transition Fund was announced by the Minister for Official Languages, in the amount of $10.6M, permitting the launch of new Health Canada program contributions in the 2006-2007 fiscal year to support access to health care services for official language minority communities.

Health Care Policy Directorate

5. As part of the National Primary Health Care Awareness Strategy (NPHCAS), funded by the Primary Health Care Transition Fund, OLMC newspapers were widely included in the Strategy's awareness campaign and a partnership was established with Société Santé en français to distribute other materials (e.g., pamphlets).

Health Care Policy Directorate

5.1 OLMCs were exposed to NPHCAS messages and received materials in their first language.

5.2 Anglophone and Francophone medical students were given an opportunity to be trained in French language about the needs of French-speaking minority communities. This exposure gave the students to ability to understand the needs of these communities and to be better equipped to consider working in these communities.

5.3 Enhancement of French language training for health care specialists and review of French language training manuals for medical schools, including information on the needs of Francophone minority communities.

Nursing Policy Directorate

6. All requests for proposals are advertised in both official languages.

Nursing Policy Directorate

6. Requests for proposals are posted in both English and French.

Applied Research and Analysis Directorate

7. The Applied Research and Analysis Directorate anticipated the publication of four requests for applications (RFAs) under the Health Policy Research Program (HPRP) in 2005-2006.

The Applied Research and Analysis Directorate anticipated the publishing of two issues of the Health Policy Research Bulletin in 2005-06.

Applied Research and Analysis Directorate

7. As of February 16, three RFAs have been issued under the HPRP and a fourth is expected to be issed before March 31. All RFAs are, in both official languages, on the Health Canada website. For each RFA, a bilingual message was also sent to researchers and research administrators at all relevant universities and research institutes in Canada.

F. Accountability

Activities through which Health Canada integrates its OLA section 41 implementation work with the department's planning and accountability mechanisms (e.g. report on plans and priorities, departmental performance report, departmental business plan, status report on implementation of section 41 of the OLA, etc); internal audits and evaluations of programs and services, regular review of programs and services and of policies by senior managers of Health Canada to ensure implementation of section 4 of the OLA.

Main expected results for the period covered by the action plan

Main activities carried out for the year covered by the status report

Progress (results) achieved for the year covered by the status report

Systematic evaluations and regular internal audits are being made and they always include criteria pertaining to the way policies, programs and services have affected OLMCs.

Official Languages Development Bureau

1. The 2005-2006 Action Plan and the 2004-2005 Status Report for Part VII of the OLA were prepared in collaboration with the OL coordinators in branches and regions. The documents were approved by the Associate Deputy Minister and submitted to Canadian Heritage.

Implement a formative evaluation of the Contribution Program to improve access to health services for OLMCs, intermediate (2003-2006):

- develop a work plan approved by the DPMED

- set up a steering committee;

- develop data collection and analysis methodology

- collect and analyze data

Official Languages Development Bureau

1. The 2005-2006 Action Plan and the 2004-2005 Status Report were submitted to Canadian Heritage in June 2005. The documents showed good progress from the Department in filling its obligations under Part VII of the OLA

Produce an evaluation report including recommendations and an action plan to be submitted to the Treasury Board Secretariat in November 2006. Implement a system for performance measurement and accountability (ongoing since January 2006).

3. On May 25, 2005, Health Canada announced a Reorganization of Health Canada's Corporate and Policy Functions which brought about a reintegration of the Official Language Community Development Bureau into the Health Policy Branch , effective June 1, 2005. 3. This reorganization resulted in a strengthened policy capacity by the Bureau for launching new programs, responding to OLMC program and policy concerns, ensuring accountability, and developing results and policies in concurrence.