Non-Insured Health Benefits (NIHB)

Prior Approvals and Predeterminations Toll Free Lines

• Dental
• Drug Exception Centre
• Medical Supplies and Equipment
• Orthodontic Review Centre

Dental

Dental Predetermination Requests Only
(Contact information by province from west to east)

Orthodontic Review Centre

Orthodontic providers wishing to submit a treatment plan for prior approval to Health Canada and require help, are encouraged to contact Health Canada's Orthodontic Review Centre:

Orthodontic Review Centre
Non-Insured Health Benefits
First Nations and Inuit Health Branch
Health Canada
200 Eglantine Driveway, 2nd Floor
Postal Locator 1902C
Ottawa, Ontario
K1A 0K9

Telephone: 1-866-227-0943

Facsimile: 1-866-227-0957

Drug Exception Centre

Providers requesting prior approval of drug benefits on behalf of NIHB recipients may call Health Canada's NIHB Drug Exception Centre:

Telephone (toll-free): 1-800-580-0950 (English)
Telephone (toll-free): 1-800-281-5027 (French)

Facsimile: 1-877-789-4379
Teletypewriter: 1-800-267-1245 (Health Canada)

Recipients can mail their appeal request to the following address:

NIHB Drug Exception Centre
First Nations and Inuit Health Branch
Health Canada
200 Eglantine Driveway, 2nd Floor
Address Locator 1902D
Ottawa, Ontario
K1A 0K9

Medical Supplies and Equipment

Medical Supplies and Equipment Prior Approval Requests Only
(Contact information by province from west to east)