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This guide is intended to assist cosmetic manufacturers interpret the requirements and terminology used in section 30 of the Cosmetic Regulations as well as to complete Cosmetic Notification Forms (CNFs).
Notification is a mandatory requirement for sale of cosmetics in Canada. Under the Cosmetic Regulations, all cosmetics must be notified to the Cosmetics Program of Health Canada within the first 10 days a cosmetic is available for sale. Failure to notify may result in a product being denied entry into Canada or removed from sale.
The completed CNF provides specific product information to Health Canada, including:
There is no fee associated with the cosmetic notification process.
The information obtained by the Cosmetics Program is considered to be confidential, and will be discussed only with the company (manufacturer or distributor) that submitted it.
By law, companies must inform the Cosmetics Program whenever a change affecting the information on a CNF is made. Some examples of this include (but are not limited to):
Please note: Completion of the CNF and submission to the Cosmetics Program does not constitute approval for sale by Health Canada, or agreement that the product is in compliance with all regulatory requirements. The manufacturer or Canadian distributor has the responsibility of ensuring that a cosmetic meets the requirements of the Food and Drugs Act and its Regulations.
If there are concerns with a submitted notification or product (i.e.: unacceptable ingredients, missing information, safety concerns, unacceptable claims, etc.) the Cosmetics Program will inform the responsible company that the product does not meet the requirements of Food and Drugs Act and Cosmetic Regulations. Failure to respond may result in compliance action taken on the product.
For information on other cosmetic regulatory requirements, such as labelling, ingredient prohibitions and restrictions and claims, see "Additional Resources" at the end of this guide, or contact your Regional Product Safety Office.
All cosmetic products sold in Canada are subject to notification to Health Canada under the Cosmetic Regulations. The definition of "cosmetic" can be found in section 2 of the Food and Drugs Act.
In order to be classified as a cosmetic, the product must meet the following criteria:
Examples of products considered to be cosmetics:
Examples of products NOT considered to be cosmetics:
Products that appear to be cosmetics, but that fall outside of the above criteria may be subject to other regulations. Visit our Web site to links to these other programs: www.healthcanada.gc.ca/cosmetics
Cosmetics must be notified by the person or firm who is responsible for the product in Canada, or a firm or person authorized on their behalf. The responsible party may be the manufacturer, the importer or the distributor of the product. The notifying company is the main contact point for correspondence from Health Canada and consumers, as well as for questions, concerns or compliance action regarding the product.
A product's formulation makes up the largest part of a cosmetic notification. A list of ingredients based on the International Nomenclature of Cosmetic Ingredients (INCI) dictionary is mandatory on the cosmetic product label.
A cosmetic ingredient is any substance or component that is deliberately added to the formulation and/or is found in the final cosmetic product. Ingredients usually have specific functions and impart a specific characteristic to the final product. Examples include conditioning agents, fragrances, colouring agents, preservatives and flavours.
Unacceptable cosmetic ingredients are those that may cause harm in the amounts used, exhibit pharmacological activity, or have potential adverse effects on health. A list of prohibited and restricted cosmetic ingredients, known as the Cosmetic Ingredient Hotlist, can be found on the Health Canada Web site at www.healthcanada.gc.ca/hotlist.
Please see Box 13 below for information on declaring specific ingredient types.
Please follow the instructions below to ensure appropriate completion of all notification forms and to avoid any unnecessary delays in processing.
Cosmetics Program
269 Laurier Avenue West, 7th floor
A.L. 4907E
Ottawa, ON K1A 0K9
Questions?
Telephone: 1-866-662-0666 (toll-free in Canada and the United States)
Email: cosmetics@hc-sc.gc.ca
Electronic submissions are currently not accepted.
The cosmetic notification form is separated into 13 Boxes and an "Authorized By" section. Follow the instructions below carefully to ensure all sections are filled out completely and correctly.
If the product has not previously been notified with the Cosmetics Program, check the "New" Box.
A new notification is the first one submitted for a product with the unique name indicated in Box 3 and sold by the manufacturer indicated in Box 4.
If the product has previously been notified, and a change is required to be made to the submitted information, check the "Amendment" box.
All sections of the form must be completed in an amendment.
Please ensure that the following information is outlined on a cover letter to ensure that all changes to the CNF will be captured:
If the Cosmetics Program is unable to match an amendment with a previously submitted CNF, the amendment will be rejected.
Note: For any product, the CNF bearing the most recent date will be regarded as the current one, replacing all CNFs and information submitted earlier.
Resubmit any labelling materials with an amendment.
If the product is intended to be sold in Canada at the time of notification, check the "Yes" box.
A "Yes" answer is required if the product is being test-marketed. Later, if the results of the test marketing cause the product to be withdrawn from the market, Health Canada is to be advised of the change in status, to ensure the notification information is current. Please note that test-marketed cosmetic products must meet all requirements of the Cosmetic Regulations under the Food and Drugs Act. There are no exemptions for test-marketing.
If there is very limited marketing of the product planned (for example, in the case where the sale of the product is for purposes of establishing a trade mark), check the "No" box.
If the sale of a product is to be discontinued, see Section 7, "Discontinuation of Sale of a Product" below.
Indicate the primary name of the cosmetic, as it appears on the product label.
The primary name of the cosmetic is the name under which the product is sold. This name may be in any language and may or may not include the name of the manufacturer. This name should be unique to the manufacturer and distinguish the product from all others marketed by the firm.
For example, if a product is marketed as "Gentle Lavender Shampoo", this should be the name indicated in Box 3. Cosmetic names such as "Shampoo" are not distinctive enough for identification of the product.
The cosmetic name should be consistent with the cosmetic name indicated on any submitted labels for the product.
Indicate the full legal name, complete mailing address, telephone and facsimile information of the company who is responsible for the product in Canada, and which would normally be contacted by mail by consumers to obtain further information on the product.
This name and mailing address must correspond to the name and address on the label.
A manufacturer is any person, company, partnership or corporation who sells or manufactures and sells a cosmetic under its own name or a name that it controls. This is generally the brand owner or the corporation that is responsible for the brand in Canada.
Indicate the full legal name, complete mailing address, telephone and facsimile information of any other companies, apart from the manufacturer indicated in Box 4, that manufacture or formulate the cosmetic, or are otherwise involved in incorporating ingredients into the product. If there is no other manufacturer, check the box "Same as manufacturer".
It is not necessary to list companies that supply ingredients or that supply proprietary mixtures of ingredients, or companies that only package and/or label the product. List companies that provide pressurized aerosol fillers as they add propellant ingredients. Additional manufacturers may be listed as outlined under Section 4, part "c".
Indicate the full legal name, complete mailing address, telephone and facsimile information of the distributor of the cosmetic in Canada. If the Canadian distributor is the same as the manufacturer, check the box "Same as manufacturer".
The distributor is the company who sells a cosmetic to another company for the purpose of further sale by that other company. This item refers only to distribution companies located in Canada. Do not list individual retailers who do not act also as distributors. Additional distributors may be listed as outlined under Section 4, part "c".
Indicate the name, complete mailing address, telephone, facsimile, e-mail address and Web site information of the person or company for which all correspondence regarding the cosmetic should be sent. If this information is the same as indicated in Box 4, Box 5 or Box 6, check the appropriate box.
All regulatory communications concerning the notification form will be directed to this address, telephone number, facsimile number and/or e-mail address. Normally this will correspond to the name and address of the individual authorizing the notification (see the "Signature and Identification" section below). If this section is not completed, all communication will be directed to the manufacturer at the address given in Box 4.
Indicate either English or French as the language of preference for any correspondence from Health Canada regarding the notification.
If no language of preference is indicated, the language of communication will be that of the majority of the notification form.
Indicate the purpose(s) of the cosmetic, using the codes and descriptions set out in the list below, which best describes the cosmetic.
See "Appendix I" for definitions of these terms.
Note: The "Other" category is used only if the product does not fall into one of the general categories above. If "Other" is indicated, please include a brief description of the product under "Description".
Indicate the form of the cosmetic, using the codes and description set out in the list below, which best describes the cosmetic.
The form of the cosmetic is the state of the packaged product ready for sale.
See Appendix II for the definition of these terms.
Kits: If the product consists of two or more components of different forms which are mixed before use (for example, a Hair dye consisting of both a colour gel and a cream developer) indicate form "No. 8", "Kit", and list the forms of the various components. To list the ingredients and concentrations for each form of the kit, ensure the ingredients of each form are clearly separated from the other.
Note: Indicate "Other" only if the product does not fall into one of the general categories above. If "Other" is indicated, please include a brief description of the product under "Description".
Indicate if the product is meant to be used on humans, on animals or on both.
If only one product is covered by the notification, check the "One" box.
In certain situations, manufacturers may cover an entire product line with a single notification form. In this case, indicate "Many" and specify the number of products covered by the notification in the space to the right of the box. See Box 13 for how to list the ingredients for a notification covering multiple products.
The "Many" option may be used only if all of the following conditions are met:
Notes:
This section is for specifying the ingredients and their respective concentrations in the product(s). Finished product test results (Certificate of Analysis) are not considered to be an adequate description of composition.
Note: Please carefully read all of the following sections in Box 13 before completing this item.
Indicate the name of the product, as listed in Box 3.
Indicate each ingredient separately, on the lines provided, using the INCI name (International Nomenclature Cosmetic Ingredient). See the "Additional Resources" section for more information on INCI.
If there is no INCI name for the ingredient, the commonly recognizable ingredient name should be used. These naming systems include, in order of preference:
Incorrect or misspelled ingredient names will cause errors or delays in the processing of the CNF.
The list of ingredients should be consistent with the ingredients listed on any submitted labels for the product.
Indicate the exact concentration or concentration range number from the following table below for each ingredient.
Please note: The range codes above used are specified in the Cosmetic Regulations. They may be different from the ranges specified by other organizations.
A detailed explanation of how to calculate "concentration" can be found in Appendix III: Section e.
Some ingredients are restricted or prohibited in cosmetics due to safety concerns. Additionally, some ingredients require special labelling requirements. A list of these ingredients can be found in the Cosmetic Ingredient Hotlist, at www.healthcanada.gc.ca/hotlist. Note that the 'Hotlist' is not exhaustive. If you are unsure about the acceptability of an ingredient, please consult with the Cosmetics Program.
If a restricted ingredient is listed on the notification, the exact concentration of the ingredient must be listed (as opposed to a concentration range), and all labelling materials must be submitted with the notification, to demonstrate that the product meets the requirements of the Hotlist. A cosmetic product must not contain prohibited ingredients on the Hotlist.
It is recommended to check the Cosmetic Ingredient Hotlist regularly, or contact the Cosmetics Program directly if there are questions regarding the acceptability of an ingredient.
In cases where product specifications or quality control limits for an ingredient include more than one of the ranges mentioned, indicate the range number corresponding to the largest percentage of the ingredient that might occur in the product.
When a "multiple notification" for a product line is being submitted (for conditions, see Box 12), the following should be followed:
If there are ingredients which are added only to some batches of a product, for final adjustment of product properties such as colour, pH or viscosity, list these separately using the heading "Adjusting Agents". Indicate the maximum possible concentration range of each of these ingredients.
If the product is packaged in an aerosol container, list the propellant ingredient on the notification form and label. On the CNF, the propellant concentration range may be listed as "1" or "2".
If alternative ingredients have been selected for the product to cope with possible material shortages or for other practical considerations, list these separately, under the heading "Alternative Ingredients", with the names of the ingredients they will replace in brackets. If an alternative ingredient becomes the normal ingredient, then an amendment to the original notification will be required.
An ingredient derived from natural sources and which comprises many chemical substances (e.g., a fragrance, a flavour) may be treated as a single ingredient.
Incidental ingredients are those that may have been present in the raw material, but are not found, or remain at quantities too insignificant to contribute to an ingredient purpose in the final product. These substances do not need to be declared on the notification form or the product label.
If a pre-mix or proprietary mixture of ingredients (i.e. a mixture of more than one ingredient) is used in a cosmetic formulation, list each component as an individual ingredient with its corresponding concentration.
If the mixture ingredients and concentrations are unknown to the notifying company, this information must be submitted to the Cosmetics Program:
In some circumstances, a third party company may request the Cosmetics Program to prevent proprietary information from being released to the notifying company. Under the Access to Information Act, confidential business information provided to Health Canada is not released to third parties without the information owner's consent.
As per the Food and Drugs Act and the Cosmetic Regulations, all cosmetics sold in Canada must be free from filth, foreign matter and substances that may injure the health of the user when the cosmetic is used according to label directions or customary ways of use; and manufactured, prepared, preserved packed and stored under sanitary conditions. Products are to be manufactured with the general safety conditions specified in Section 16 and 18 of the Cosmetic Regulations.
Indicate the full legal name of the individual who is completing the form and confirming that the information contained in the form is correct.
This individual should be the manufacturer or a person authorized on the manufacturer's behalf.
Indicate the relationship the signer has to the manufacturer mentioned in Box 4. This may be an employee, an owner, a consultant or legal representative. If the person signing is not an employee or owner of the manufacturing firm, please add "Authorized representative" in this space to indicate that such authorization has been granted.
Indicate the position of the signer within his or her organization.
Indicate the Web site and/or e-mail address of the signer.
Sign the form in ink.
By signing the form, the individual attests that the information contained in the notification, as well as all information provided to Health Canada with the notification (labels, inserts, advertising, etc) is correct. Forms that do not have a signature will not be processed and will be returned to the correspondent outlined in Box 7.
Indicate the date on which the notification was completed and signed, using the format YYYY/MM/DD.
In cases where a cosmetic presents an avoidable hazard that is prescribed by the Cosmetic Regulations or the Cosmetic Ingredient Hotlist, copies or facsimiles of labels and inserts are required to be provided with notifications. Failure to provide labelling information with the CNF in these instances will result in notification being deemed non-compliant.
For any cosmetic, a label may be required to clarify the purpose or claims of the product. In order to facilitate processing time, it is strongly suggested to always submit a product label with a notification.
If a cosmetic product has been discontinued from sale on the Canadian market by the manufacturer (but not necessarily the retailers), provide the Cosmetics Program with a written statement to this effect within 10 days of the change.
Please note that the "cancellation" of a notification should take place upon cessation of sale by a manufacturer, and not upon cessation of production of the cosmetic.
The sale of a cosmetic product may proceed after the submission of the completed Cosmetic Notification Form to Health Canada, assuming the product meets all of the requirements for sale in Canada. Confirmation of receipt of the CNF from Health Canada is not required. Health Canada receives over 17,000 notifications a year, therefore confirmation of receipt letters are not provided unless specifically requested by the manufacturer.
If the Cosmetics Program has questions or concerns with a notification form or a product or identifies any other deficiencies, the manufacturer or corresponding company will be contacted by the Cosmetics Program.
Depending on the issue, the manufacturer may be requested one or more of the following:
To avoid problems, consult the list of common errors found in Appendix III of this document, and refer to the checklist in Appendix IV.
The following is a list of common errors and deficiencies found in cosmetic notification forms (CNFs) submitted to the Cosmetic Program. These errors can lead to inaccurate data, time delays in processing and/or rejection of the CNF.
Additional information or clarification is requested by the Cosmetics Program due to errors in the CNF. Failure to respond to this formal request within the specified time frame may result in the product(s) being declared non-compliant and therefore prohibited for sale in Canada.
Some ingredients are restricted or prohibited in cosmetics due to safety concerns. A list of these ingredients can be found in the Cosmetic Ingredient Hotlist, www.healthcanada.gc.ca/hotlist.
If a cosmetic contains an ingredient which appears on the Hotlist, the manufacturer may be advised to mitigate the risk via various courses of action:
Claims in the name of the product, the product label or product Web site that imply therapeutic or biological activity are not appropriate for a cosmetic product. Products that make claims or advertisements of a therapeutic nature or which modify/correct an organic function of the body would meet the definition of a drug as defined in section 2 of the Food and Drugs Act.
If products are notified with inappropriate claims in the product name or label, the manufacturer will be requested to remove the claims. Lists of acceptable and unacceptable claims for cosmetics can be found in the Guidelines for Cosmetic Advertising and Labelling Claims.
If the unacceptable claims are not removed, then the product must be marketed as a drug. This involves removing the product from sale and applying for a Drug Identification Number (DIN), or Natural Health Product Number (NPN). Information on the regulatory requirements for therapeutic products is available on the Health Canada Web site.
Notifications which fail to provide sufficient information to allow the Cosmetics Program to identify the listed ingredients in the cosmetic ingredient database and reference texts are not considered to meet the requirements of the Cosmetic Regulations.
If the Cosmetics Program is unable to identify certain ingredients in the CNF, the manufacturer will be requested to specify each ingredient and identify it by its CTFA International Nomenclature Cosmetic Ingredient (INCI) name or, if not available, its "Title" name from the Merck Index. However, if the ingredient does not appear in either of these publications, it should be identified by using its chemical name or composition and, if possible, its Chemical Abstracts Service (CAS) number, along with basic information concerning the safety of the ingredient for use in cosmetics (e.g. supplier's data sheet or applicable bulletins, etc.).
If there are questions about how to list an ingredient that does not have an INCI name, please contact the Cosmetics Program for assistance.
Some products contain ingredients which are added as a pre-mixture. The individual ingredients of the mixture must be entered separately on the form, along with their corresponding concentrations. In some cases, this information must be provided by the supplier of the mixture directly to the Cosmetics Program.
Notifications that provide a mixture as a single ingredient will not be processed. The manufacturer must clarify each of the ingredients in the mixture and their respective concentrations.
If the ingredient is a proprietary mixture whose components or concentrations are unknown to the contact, it is the responsibility of the contact to ensure that the supplier has submitted a list of ingredients and their respective concentrations or concentration ranges directly on his/her behalf. The letter from the supplier must contain the following information: an indication of what CNFs are involved, the name of the firms involved, the name of the mixture, the name of the cosmetic product and an indication of whether this mixture information can be disclosed to a third party.
The concentration of an ingredient is calculated as the percentage of the ingredient within the total composition of the product. To calculate the concentration, ensure that all quantities are in the same units of weight or volume (i.e. grams, millilitres, kilograms, litres, etc). For example, when using weight in grams as the units, first add the weight of all the ingredients present in the formulation, to obtain the total weight of the product. Then, divide the weight of each of the ingredients by the total weight of the product and multiply the result by 100 to obtain the concentration of the product in percent.
Concentration (in %):
(Quantity of ingredient / Quantity of all ingredients contained in the product) × 100
Example:
A product contains:
60 g ingredient X
13 g ingredient Y
2 g ingredient Z
The information entered on the CNF must reflect the information found on the cosmetic product label (e.g. name of cosmetic, ingredient lists). If the name or ingredients on the CNF differ from the label, clarification will be requested by the Cosmetics Program, and processing of the form will be delayed. g. Amendments not clear
As notifications are tracked according to product name, the product name of the amendment must be the same as that submitted in the original notification. In the case that the amendment is for a change to the product name, indicate the original name in brackets following the updated name.
When a change is made to a company name, address or other contact information, it is not necessary to submit an amendment for each affected notification. A letter outlining the change along with the associated notifications is adequate.
If many changes are being made to the product, it is often helpful to provide a cover letter to accompany the notification indicating all the changes.
Signed copies of the notification are required as outlined in section 30(1)(a) of the Regulations. All notifications must be submitted with signatures of the manufacturer or the person authorized on their behalf. Any notifications without signatures will be rejected.
To complete a multiple notification, only a few ingredients must be different between a line of cosmetics. For example, a line of lipsticks has the same base ingredients, but the pigments used in each shade of lipsticks differ, or a line of soaps where an herbal element used in each type differs.
A "Kit" cosmetic product is sold with two or more different components, which are meant to be mixed together before the product is to be used.
Each component is given its unique CNF number, therefore manufacturers may choose to:
All ingredients have been checked against the current "Cosmetic Ingredient Hotlist" to ensure the product does not contain any prohibited ingredients.
If the product contains a restricted ingredient, all requirements have been met, exact concentrations are listed, and complete labelling information is provided
Answering "No" to any of the 13 Items listed above means that the CNF is incomplete and may be rejected by the Cosmetics Program. If you require assistance with filling out the form please contact the Cosmetics Program at the coordinates listed in Section 4 of this guide.