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To manage and deliver a national compliance and enforcement program for blood and donor semen; cells, tissues and organs; drugs (human and veterinary); medical devices and natural health products, collaborating with and across, all regions.
Date issued: March 28, 2012
This document does not constitute part of the Food and Drugs Act (Act) or its associated Regulations and in the event of any inconsistency or conflict between that Act or Regulations and this document, the Act or the Regulations take precedence. This document is an administrative document that is intended to facilitate compliance by the regulated party with the Act, the Regulations and the applicable administrative policies. This document is not intended to provide legal advice regarding the interpretation of the Act or Regulations. If a regulated party has questions about their legal obligations or responsibilities under the Act or Regulations, they should seek the advice of legal counsel.
This document provides the results of clinical trial inspections conducted by Health Canada's Inspectorate Program (Inspectorate) between April 1, 2004 and March 31, 2011. This is the third summary report of inspections of clinical trials issued since the inspection program was launched in 2002.
Inspections of clinical trials are conducted to strengthen the protection of the rights and safety of clinical trial participants and validate the integrity of the data generated through the conduct of clinical trials. This is done by assessing that the generally accepted principles of Good Clinical Practices are met, and by verifying compliance with Division 5 of Part C of the Food and Drug Regulations. The objective of sharing inspection results, including observations noted during inspections, in an anonymous manner in this report is to increase awareness of Canadian regulatory requirements within the clinical research community, while maintaining the confidentiality and privacy of those involved in the inspections.
During the seven year period covered in this report, a total of 329 inspections were conducted by the Inspectorate, of which 14 were at the sites of contract research organizations (CROs), 27 were at the sites of sponsors, including qualified investigator-sponsored study sites, and 288 at the sites of qualified investigators (QIs) conducting clinical trials under either commercial or non-commercial sponsorship. In focusing on the premises of QIs, the Inspectorate aims to assess sites where clinical trials are conducted. During the inspection of a clinical trial site, other facilities performing trial-related activities, such as the sponsor's facilities and testing laboratories, may also be inspected. In addition, 31 research ethics boards (REBs) were assessed from 2004 to 2008.
Of these inspections, 92% were assigned an overall compliant ("C") rating while the remaining 8% were assigned a non-compliant ("NC") rating. REB assessments were not issued a compliance rating. Overall, the inspectors made 3148 observations, including findings at REBs, each of these representing a non-compliance with Division 5 of the Food and Drug Regulations. Of these observations, 54% were considered minor, 39% major and 1% were considered critical. The remaining 6% were findings noted during REB assessments. The number and type of observations noted are taken into account when assigning the inspection a compliant ("C") or a non-compliant ("NC") rating. Corrective actions are required for each observation whether the overall inspection rating is "C" or "NC." In cases where an "NC" rating was assigned, the Inspectorate took the appropriate enforcement actions.
In general, there is a trend in the types of observations noted during the inspections. The main types of observations noted were related to:
This third summary report on inspection findings endeavours to inform stakeholders and the public about clinical trial inspections in Canada as Health Canada continuously aims to promote greater regulatory compliance, improve transparency, and provide a better understanding of regulatory oversight of Canadian clinical trials.
The Inspectorate Program has the role of delivering a national compliance and enforcement program for regulated products under its mandate. The authority to deliver this compliance and enforcement program for these products is derived from the Food and Drugs Act and its Regulations, which integrate good clinical practices (GCP) as described by the International Conference on Harmonization, Guidance document E6 (Tripartite Agreement)Footnote 1, adopted by Health Canada. The Compliance and Enforcement Policy (POL-0001)Footnote 2 provides the guiding principles for the fair, consistent and uniform application and enforcement of the Act and Regulations.
Division 5 of the Regulations "Drugs for clinical trials involving human subjects"Footnote 3 was promulgated pursuant to Section 30 of the Food and Drugs Act. These Regulations provide the Minister with the authority to regulate the sale and importation of drugs used in clinical trials. It is within this context that clinical trials, and more specifically the drugs used in clinical trials, are regulated. Division 5 of the Regulations came into force on September 1st, 2001.
An inspection strategy for clinical trialsFootnote 4 was published and adopted in January 2002. The primary focus of the strategy is the protection of human subjects enrolled in clinical trials. A secondary objective is the verification of the integrity of the data generated through the conduct of clinical trials and subsequently submitted for evaluation for the next step in the drug's development and eventually for marketing approval. The Inspectorate is responsible for the selection of clinical trial sites for inspection in collaboration with the Therapeutic Products Directorate (TPD) and the Biologics and Genetic Therapies Directorate (BGTD). As outlined in the Inspection Strategy, selection is guided by risk-based criteria and applies to all on-going or closed clinical trials in Canada including those belonging to Phases I, II, III and IV.
In addition to conducting clinical trial inspections, the Inspectorate also conducts compliance verifications (CVs) and investigations on an as-needed basis. These are conducted in response to complaints received from various sources such as sponsors, QIs, study participants, research ethics boards (REBs), foreign regulatory authorities and internal sources at Health Canada. Given that CVs and investigations fall outside the scope of this document, the results from these activities are not included in this report.
In accordance with the guidance document entitled Classification of Observations Made in the Conduct of Inspections of Clinical Trials (GUI-0043)Footnote 5, observations cited during inspections are classified as critical (Risk 1), major (Risk 2) and minor (Risk 3) observations based on the severity of the deviation from the Regulations. The number and type of observations noted are taken into account when assigning the inspection a compliant ("C") or a non-compliant ("NC") rating. In cases where an "NC" rating was assigned, the Inspectorate took actions including requiring the immediate implementation of corrective actions from the regulated party or recommending to the Health Canada Directorate which issued the authorization, TPD or BGTD, the suspension or cancellation of the authorization to conduct the inspected clinical trial.
For additional definitions, please consult the Food and Drugs Act and Division 5 of the Food and Drug Regulations.
The main objectives of a clinical trial inspection are as follows:
Inspections are usually conducted over five days, at the premises of the regulated parties. Inspections can be announced or unannounced and can involve open or closed clinical trials. A pre-inspection package is provided to inspected parties to assist in their preparation for an inspection by the Inspectorate. The selection of clinical trial sites for inspection is based on a variety of criteria, but ultimately, the Inspectorate takes risk factors into consideration when selecting a site for inspection. The status of a study (open or closed to enrolment), the number of subjects enrolled, the therapeutic area and study population, the level of clinical trial activity at a centre, and the compliance and inspection history of a site are some of the factors which may be taken into account.
From April 2004 to March 2011, a total of 329 inspections were conducted by the Inspectorate, of which 14 were at the sites of CROs, 27 at the sites of sponsors, including qualified investigator-sponsored study sites, and 288 at the sites of QIs conducting clinical trials under either commercial or non-commercial sponsorship. Inspectors across Canada are located in regional offices in Halifax, NS, Longueuil, QC, Toronto, ON, Winnipeg, MB, Edmonton, AB and Burnaby, BCFootnote 1. Resources are allocated regionally in accordance with indicators of clinical trial activity (namely the population distribution), and the numbers of inspections conducted in each region are reflective of this. Please refer to Table 1 for a regional distribution of inspections across Canada and to Figure 1 for the total of inspections conducted yearly. Inspections include trials involving pharmaceutical drugs, biological drugs, radiopharmaceuticals, as well as narcotics and controlled substances.
In addition to the aforementioned inspections, 31 REBs were assessed by the Inspectorate from 2004 to 2008, with no compliance ratings issued. While REBs are not currently in Health Canada's clinical trial inspection focus, they are indirectly assessed through inspections of other regulated parties.
Operational Centres |
Number of Inspections |
Percentage of Inspection Total |
|---|---|---|
| Atlantic (Nova Scotia, New Brunswick, Newfoundland/Labrador and Prince Edward Island) | 21 | 6% |
| Quebec | 81 | 23% |
| Ontario and Nunavut | 127 | 35% |
| Manitoba and Saskatchewan | 33 | 9% |
| Western (British Columbia, Alberta, Northwest Territories, Yukon) | 98 | 27% |
| Total | 360 | 100% |
Figure 1 Number of GCP inspections conducted annually from fiscal year 2004/2005 to 2010/2011

The annual number of inspections conducted is based on the resources available to the program, in accordance with the organization's priorities for that year. It is also determined by other factors (for example, complexity of the sites and/or trials inspected), and could potentially be impacted by other activities, such as compliance verifications, in a given year.
Of the 329 inspections, 303 (92%) were assigned a compliant ("C") rating while 26 (8%) inspections at 11 sites were assigned a non-compliant ("NC") rating. In some cases, sites were inspected with respect to more than one protocol; hence an "NC" rating was issued for each study. Some establishments also received a subsequent "NC" rating during an inspection conducted in follow up to a previously issued "NC" rating. In each of these cases, the Inspectorate issued an Exit Notice with an accompanying notice of intent to suspend the study's authorization, thereby requiring the sites to implement timely corrective actions to achieve compliance with the Regulations, protect the rights and safety of the trial subjects, and to maintain the validity of the clinical trial data. Corrective actions are required for each observation whether the overall inspection rating is "C" or "NC." No ratings were issued in regards to REB assessments.
During the 329 inspections and 31 REB assessments, 3148 observations were noted. Of these, 82% of the observations were noted at QI sites, 7% at sponsor sites, 6% during REB assessments, and the remaining 5% of observations were noted at CRO sites. The percentages are proportional to the number of inspections or a assessments conducted at each type of organization. The highest total number of observations for a particular inspection was 29, and the lowest was 1, with an average of 9 observations per inspection.
Observations made at the sites of sponsors, QIs and CROs and during REBs assessments were compiled and classified in Table 2 according to the section of the Regulations to which they corresponded.
Section of the Regulations |
Description |
Percentage of Observations |
|---|---|---|
C.05.010 |
Good Clinical Practices | 64.5% |
C.05.012 |
Records | 25.4% |
C.05.001 |
Interpretation | 6.3% |
C.05.011 |
Labelling | 2.0% |
C.05.008 |
Amendment | 0.5% |
C.05.014 |
Serious Unexpected Adverse Drug Reaction Reporting | 0.4% |
C.05.006 |
Authorization | 0.4% |
C.05.007 |
Notification | 0.3% |
C.05.005 |
Application for Authorization | 0.1% |
C.05.003 |
Prohibition | 0.1% |
Table 2 illustrates that the majority of observations were cited against sections C.05.010 (Good Clinical Practices) and C.05.012 (Records). Almost all (97%) of the REB findings were cited against C.05.001 (Interpretation).
Sub-section of C.05.010 |
Description |
Percentage of Observations |
|---|---|---|
| * 2% of observations were not cited against a specific sub-section of C.05.010. | ||
C.05.010(c) |
Systems & Procedures | 26.7% |
C.05.010(b) |
Protocol Deviations | 9.7% |
C.05.010(g) |
Qualification | 8.9% |
C.05.010(h) |
Informed Consent | 6.0% |
C.05.010(j) |
GMP | 5.4% |
C.05.010(f) |
Medical Decision | 4.2% |
C.05.010(d) |
REB Approval | 0.9% |
C.05.010(a) |
Protocol | 0.3% |
C.05.010(e) |
Number of QIs per clinical trial site | 0.2% |
C.05.010(i) |
Records | 0.2% |
Table 3 illustrates that observations cited against a sub-section of C.05.010 for regulated parties pertained most frequently to deficiencies related to quality systems and procedures used in the conduct of clinical trials.
Observations relating to the conduct of the clinical trial in accordance with the study protocol (C.05.010(b)) were common at the sites of sponsors and QIs while observations regarding medical care and decisions made under the supervision of a QI (C.05.010(f)) were more common at CROs.
Other types of observations frequently noted for sponsors, QIs, and CROs related to the informed consent being obtained in accordance with applicable laws, and to personnel qualifications, education and training.
Observations were rated according to the assessed level of risk. Of the 3148 observations, 54% were considered minor, 39% major and 1% were considered critical. The remaining 6% were findings noted during REB assessments.
The percentages of observations assigned each level of risk at the sites of sponsors, QIs and CROs can be found in Figure 2.
Figure 2 Classification of observations based on their assigned level of riskFootnote *
REB findings are not included in Figure 2.
Thirty-five of the observations noted with respect to the 329 inspections were classified as Risk 1 (critical) observations, five of which were made at the sites of sponsors and thirty at the sites of QIs. All the inspections for which critical observations were recorded were assigned an "NC" rating. In addition, certain inspections where a significant number of major observations were noted also were assigned an "NC" rating.
Examples and explanations of the five most frequently cited Division 5 sections in observations during inspections at the sites of sponsors, QIs and CROs and during REB assessments are provided in Section 5 of this report.
This section provides examples of the observations made by Health Canada's inspectors at the sites of sponsors, QIs, CROs and REBs. As mentioned above, corrective actions are required for each observation whether the overall inspection rating is "C" or "NC."
Section C.05.010(b) of the Regulations states that a clinical trial must be conducted in accordance with the protocol and the Regulations. Of the overall observations, 9.7% pertained to protocol deviations.
Examples of deficiencies cited against this sub-section include:
According to subsection C.05.010(c), systems and procedures that ensure the quality of every aspect of the clinical trial should be implemented for every clinical trial. These should also be reviewed and approved by qualified study personnel.
A lack of procedures and/or implementation of existing procedures represented 26.7% of all observations cited.
Examples of deficiencies cited against this sub-section include:
According to subsection C.05.010(g), each individual involved in the conduct of the clinical trial must be qualified by education, training and experience to perform his/her respective tasks. Deficiencies relating to inadequate qualifications, education and training of personnel accounted for 8.9% of the all observations cited.
Examples of deficiencies cited against this sub-section include:
Section C.05.010(h) requires that written informed consent must be obtained from every person that participates in a clinical trial but only after the person has been informed of all aspects of the clinical trial that are necessary for that person to make a decision to participate in the trial including the risks and anticipated benefits from participation in the clinical trial. Deficiencies related to the informed consent process represented 6.0% of all observations.
Examples of deficiencies cited against this sub-section include:
According to section C.05.012, sponsors shall record, handle, maintain and store all information that pertains to their activities in a way that allows complete and accurate retrieval of records, reporting, interpretation and verification, and to establish that the clinical trial is conducted in accordance with GCP and the Regulations. The records referred to in section C.05.012 (3) must be kept for 25 years. Observations relating to the accuracy and adequate maintenance of records constituted 25.4% of all observations.
Examples of deficiencies cited against this section include:
Section C.05.008 states the conditions under which a sponsor may sell or import a drug for the purposes of the clinical trial in accordance with an amended authorization.
Section C.05.010(f) requires that at each clinical trial site, medical care and medical decisions, in respect of the clinical trial, are under the supervision of the qualified investigator.
Section C.05.011 states the information that is required to be included on the label of a drug used in a clinical trial.
REB assessments were not issued an overall rating of either compliant or non-compliant.
The following list provides examples of the findings identified during the assessment of REBs:
Overall, of the 329 inspections conducted by the Inspectorate, 92% were assigned a compliant rating while a non-compliant rating was assigned to the remaining 8%. Health Canada issued Exit Notices with an accompanying notice of intent to suspend the authorization for the clinical trial to the non-compliant parties thereby requiring corrective actions to be implemented immediately.
The two most common deficiencies noted during inspections of clinical trials since 2004 were regarding the inadequate documentation or implementation of systems and procedures that ensure the quality of every aspect of the clinical trial, and the lack of appropriate record retention. These deficiencies represented respectively 26.7% and 25.4% of all observations cited. Other significant deviations related to informed consent not being obtained in accordance with regulatory requirements, and to inadequate, or inadequately documented, personnel qualifications, education and/or training.
This third summary report on inspection findings endeavours to inform stakeholders and the public about clinical trial inspections in Canada. By providing examples of common deficiencies cited during inspections, Health Canada aims to promote greater regulatory compliance, improve transparency, and provide a better understanding of regulatory oversight of Canadian clinical trials.
Since the safe conduct of clinical trials is a shared responsibility among sponsors (commercial or non-commercial), qualified investigators, REBs, research institutions, human research subjects and Health Canada, the understanding, by all involved, of their respective roles and responsibilities is essential to ensure that the best outcomes are achieved. The Inspectorate Program continues to develop and implement compliance promotion initiatives to gather stakeholders' feedback which is subsequently used to shape future guidance and policies. A generic e-mail account is available for stakeholders' enquiries at gcp_bpc@hc-sc.gc.ca.
Compliance and Enforcement Policy (POL-0001), Health Products and Food Branch Inspectorate.
Inspection Strategy for Clinical Trials (POL-0030), Health Products and Food Branch Inspectorate.
A sixth centre was created in April 2011 when the Western Operational Centre was separated into two centres; Alberta and British Columbia. Operational Centres have since then been referred to as "Regions".