This HTML document is not a form. Its purpose is to display the information as found on the form for viewing purposes only. If you wish to use the form, you must use the alternate format below.
Help on accessing alternative formats, such as Portable Document Format (PDF), Microsoft Word and PowerPoint (PPT) files, can be obtained in the alternate format help section.
Contact: Marketed Health Products Directorate
The Health Products and Food Branch (HPFB) posts on the Health Canada Web site safety alerts, public health advisories, press releases and other notices as a service to health professionals, consumers, and other interested parties. These advisories may be prepared with Directorates in the HPFB which includes pre-market and post-market areas as well as market authorization holders and other stakeholders. Although the HPFB grants market authorizations or licenses for therapeutic products, we do not endorse either the product or the company. Any questions regarding product information should be discussed with your health professional.
This is duplicated text of a letter from Hospira Healthcare Corporation.
Contact the company for a copy of any references, attachments or enclosures.
NOTICE TO HOSPITALS
Health Canada Endorsed Important Safety Information on Hospira Plum A+ Infusion Pumps
February 14, 2011 (An update to this recall was issued on 07/03/2011.)
Dear Healthcare Professional:
Please distribute to relevant Departments (Surgery, Emergency Medicine, Pharmacy, Paediatrics, Anaesthesia, Geriatrics, Internal Medicine, Nursing, Intensive Care and/or other Departments as required), and other involved professional staff and post this Notice in your institution.
Subject: Recall of all Plum A+ Infusion Pumps due to audible alarm failure
| Product | List Number |
|---|---|
| Plum A+ Hyperbaric Infusion Pump | 11005 |
| Plum A+ Infusion Pump | 12391 |
| Plum A+3 Infusion Pump | 12618 |
| Plum A+3 with Hospira MedNet Software | 20678 |
| Plum A+ with Hospira MedNet Software | 20679 |
| Plum A+ Driver | 20792 |
Hospira, Inc. has received customer reports of the Plum A+™ infusers in which the audible alarm has failed. If the audible alarm fails and the user does not notice the visual alert, the user may not be aware of the change in pump status such as air-in-line or occlusion. This may result in a delay or interruption of therapy which may result in serious injury and/or death. Hospira has received reports of this failure in Canada and has received reports of serious patient injury related to this failure outside of Canada.
Hospira's investigation concluded the primary root cause is associated with failure of the piezoelectric assembly ("buzzer") due to improper mounting of components on the board assembly, poor solder application and breakage of internal wiring connections.
To continue using the devices, Hospira recommends that trained personnel perform an audible alarm test prior to each clinical use of the device (during the pump cleaning process). Do not perform this test while the pump is being used on a patient. Note that this test will identify if the alarm has already failed. However, even if a pump successfully passes this test, this does not guarantee that the alarm will not fail during the next clinical use.
To perform the test:
Hospira personnel will provide additional training support as needed to ensure staff members have a clear understanding of the alarm test procedure. Please contact your Hospira representative to request training support.
Hospira is developing a design improvement to resolve this issue. Validation of this solution for all device configurations is in progress. Once the redesign activities are complete and inventory is available, Hospira will notify customers to schedule replacement of the buzzer assemblies.
If a device fails, or you elect to remove an infuser from service, please contact Hospira using the information provided below.
| Hospira Contact | Contact Information | Areas of Support |
|---|---|---|
| Canadian Service Center | 1-866-488-6088 Option 5 | To report adverse events or product complaints |
| Hospira Clinical Support | 1-866-488-6088 Option 4 | Additional information / Clinical Assistance |
Please complete the attached Reply Form and return it via fax to the number on the form.
This correction is being made with the knowledge of Health Canada.
Managing marketed health product-related adverse incidents depends on health care professionals and consumers reporting them. Reporting rates determined on the basis of spontaneously reported post-market adverse incidents are generally presumed to underestimate the risks associated with health product treatments. Any cases of alarm failure or other serious or unexpected adverse incidents for medical devices in patients using Plum A+ Infusion Pumps should be reported to Hospira, Inc. or Health Canada at the following addresses:
Hospira Healthcare Corporation
1111 Dr. Frederik-Philips Blvd
Saint-Laurent, Quebec
H4M 2X6
Any suspected adverse incident can also be reported to:
Health Products and Food Branch Inspectorate
HEALTH CANADA
Address Locator: 2003D
Ottawa, Ontario K1A 0K9
Telephone: The Inspectorate Hotline 1-800-267-9675
The Medical Devices Problem Report Form and Guidelines can be found on the Health Canada Web site.
For other medical device inquiries related to this communication, please contact Health Canada at:
Marketed Health Products Directorate
E-mail: mhpd_dpsc@hc-sc.gc.ca
Telephone: 613-954-6522
Fax: 613-952-7738
Sincerely,
original signed by
Beryl Chan
Regional Director, Quality & Regulatory Affairs
RESPONSE REQUIRED
No Audible Alarm (February 14, 2011)
PLUM A+™ Family of Infusers
COMPLETE THE INFORMATION AND FAX THE COMPLETED FORM TO 1-877-906-0208.
Business Name
Address/City/Province/Postal code
Hospira Customer Number (if applicable)
Contact Name
Contact Phone/e-mail Address
Completed by: Printed Name/Signature/Date