How to Pay Fees

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Contact: Cost Recovery

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Drug Cost Recovery: Submission Evaluation, Drug Master File (DMF) Registration, Authority to Sell Drugs, Drug Establishment Licences and Export Certificates. Medical Device Cost Recovery: Licence Application, Licence Renewal, Establishment Licences.

Payment of fees by credit card (Visa, Mastercard or American Express) or in Canadian funds (by cheque or money order) is strongly advised since payment in non-Canadian funds results in delay in crediting your account, a risk of under payment due to fluctuating exchange rates and of later confusion over unexpected interest charges and balances owing. Also, where payment is required in advance of the service rendered (for example medical device licence applications of $5000 or less, drug submissions less than $10,000, DMF Registration) receipt of fees in non-Canadian funds can result in a considerable delay in processing the application due to often incurred delay in receiving the applicable exchange rate from the bank. Payments made by wire result in similar processing delays. In fact, payment by Visa, Mastercard or American Express is the most efficient means of crediting your account with the payment made.

Where required, advance payments must be sent with the submission or licence application and applicable fee form¹ to the appropriate receiving office within the Health Products and Foods Branch. By contrast, payment of an invoice or statement should be sent directly to:

Health Canada,
Accounts Receivable, Room B350
Address Locator 3203B
Ottawa, Ontario
K1A 0K9

and must be accompanied by instructions as to what invoice or account number the money should be applied. For the complete mailing address for courier service, contact Accounts Receivable at 1-800-815-0506 or via email at AR-CR@HC-SC.GC.CA.

Cheques, money orders or international bank drafts should be made payable to the "Receiver General for Canada". Cheques drawn on non-Canadian banks MUST be issued in coordination with a referenced Canadian bank (that is, referenced on cheque), otherwise they are not accepted.

Credit card payments (Visa, Mastercard or American Express) are accepted provided the following information is provided on the form overleaf:

• Cardholder's full card number;
• Cardholder's name, address and telephone number;
• Valid and expiry dates.

Note that credit card information is separated from the application and forwarded to Accounts Receivable. For further information on payment of invoices by credit card, contact Accounts Receivable at 1-800-815-0506 or via email at AR-CR@HC-SC.GC.CA.

Wire payments of fees paid in advance of the service will be accepted only when wired to:

• Bank of Nova Scotia, Toronto Business Service Centre, 40 King Street West, Toronto, Ontario, Canada, M5H 1H1
• SWIFT code: NOSCCATT
• Institution number 002
• Transit number 47696
• Account number 400060277312
• Beneficiary Information:
  Receiver General of Canada - Health Canada (02222670)
  Accounts Receivable, Room 350B
  Address Locator 3203B, Ottawa, Ontario, K1A 0K9

and provided the following information is included (form overleaf) with the submission/application fee form:

• date the funds were wired;
• name of the bank the funds were sent from;
• the amount of money wired (Canadian $);
• a copy of the transaction receipt from your bank.

Your bank may deduct a fee for this service which may then result in an unexpected balance owing. Please ensure that all service charges are covered by your payment. All wire fees are the responsibility of the sender, not Health Canada. For further information on wire payment, contact Accounts Receivable at 1-800-815-0506 or via email at AR-CR@HC-SC.GC.CA. If problems occur with the transaction, please contact the Bank of Nova Scotia at (416) 866-6430.

Credits: Overpayment of fees will be automatically credited to account. A written request is required for refund of a credit balance. In addition, you may request that we apply your credit balance to payment/partial payment of advance fees. In this case, please attach to the submission/application fee form a copy of the most recent statement indicating the account or client number / amount of available credit.

Part A: Advance Payment of Submissions / Licence Application

1) Advance payment using existing credit

Account Owners may request, in writing, that we apply a credit balance on one of their accounts to an invoice on another of their accounts (for example, credit on Drug Establishment Licence account [DEL1234] may be used to pay an outstanding invoice on the Drug Product Database [DPD1234] [Authority to Market account]).

Account Owners may also apply credit balances towards the fee for a Device Licence Application or Drug Submission. In this case, please attach to the Device Licence Application or Drug Submission Fee Form, a copy of the most recent statement as well as the completed table below.

2) Advance Payment By Credit Card (Visa, Mastercard or American Express)

(Please submit with submission/application.)

3) Advance Payment by Wire

(Please submit with submission/application and a copy of the transaction receipt.)

Part B: Payment of Invoice(S) / Statement Balance

1) Payment of Invoice(s) / Statement by Credit Card (Visa, Mastercard or American Express)

(Please submit to Accounts Receivable as instructions for payment.)

2) Payment of Invoice(s) / Statement by Wire

(Please submit to Accounts Receivable with a copy of the transaction receipt as instructions for payment). Note: In order to facilitate efficient processing, please ensure that your Customer Number and Invoice Number are stated on the wire form submitted to your bank.

3) Payment of Invoice(s) / Statement by Cheque

(Please submit to Accounts Receivable with your cheque in Canadian $ as instructions for payment.)

4) Payment of Invoice(s) / Statement Balance Using Existing Credit

(Please submit to Accounts Receivable as instructions for payment.)

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¹ Note: Copies of the fee form for drug submissions, export certificate and medical devices licence applications, drug master file registration and drug establishment licences are posted on the website.