Information for Employers

Services to Organizations

Employee Assistance Services (EAS) provides several services to organizations.

On this page:

• Employee Assistance Program
• Specialized Organizational Services
• Trauma Response Services
• Psychosocial Emergency Preparedness and Response
• Critical Incident Stress Management for Nurses Working in First Nations Communities

Employee Assistance Program

Accredited by the Council on Accreditation (COA) and with more than 25 years experience, EAS Employee Assistance Program (EAP) offers the highest standards of professional support, quality assurance and clinical competencies in the industry. We provide confidential, bilingual, short-term counselling across Canada and abroad through our network of more than 700 mental health professionals in addition to our 24-Hour Crisis and Referral Centre. Make EAS your EAP provider of choice!

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Specialized Organizational Services

With our large network of highly trained and experienced mental health professionals, EAS can offer excellent educational, employee support and training opportunities through our Specialized Organizational Services unit (SOS). A wide range of "tailor-made" psycho-social workshops, training sessions and workplace interventions are available. Topics including "Stress and Anger Management", "Workplace Health and Disability Management Services", "Career Development" and "Conflict Resolution" are just some of the sessions that we can provide to strengthen employee wellness, improve team effectiveness and workplace health.

Find more information about Specialized Organizational Services.

Trauma Response Services

EAS is available to assist you as an employer to meet your requirements under the  Canada Labour Code, which refers to an employer's obligation to "ensure that the health and safety at work of every person employed is protected." EAS offers Trauma Response Services to guide organizations in the preparation of their emergency response plans as well as Business Continuity Plans (BCP).An effective emergency response plan ensures that your employees will be supported during and after the occurrence of a traumatic event in the workplace. EAS can also provide training for your employees in the areas of emergency preparedness and response as well as on site post-incident interventions. Some of these services can be included in your organization's EAP coverage.

Psychosocial Emergency Preparedness and Response

EAS provides Psychosocial Emergency Preparedness and Response as part of the National Health and Security and Counter-Terrorism Measures Initiative for all federal departments and agencies. The measures include a team of psychosocial emergency responders, located across the country, fully trained, and able to respond to any type of disaster such as a pandemic, terrorism, or a natural disaster.

Find more information about Psychosocial Emergency Preparedness and Response.

Critical Incident Stress Management for Nurses Working in First Nations Communities

EAS has developed a method of critical incident stress service delivery specifically for nurses working within First Nations communities. This service model was developed to meet the needs of nurses working in rural and often isolated communities. Based on a modified Mitchell Critical Incident Stress Management (CISM) Model of intervention, our services include pre-incident education, health and safety recommendations to prevent or reduce the impact of traumatic events; timely assessments; and coordination of interventions for nurses involved in critical incidents. CISM services can assist nurses to increase personal resiliency. Our CISM services have enabled nursing professionals to remain on the job and to continue to function effectively in their workplace.

An interactive CISM orientation is available to nurses working with Health Canada's First Nations and Inuit Health Branch (FNIHB) via a tab on the Canadian Nurses' Association  NurseOne Portal site. To register for access to the FNIHB tab, send your request to ONS_FNIH_Port@hc-sc.gc.ca

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