Se préparer et intervenir face à un incident traumatique au travail : Guide électronique pour gestionnaires

10. Bibliographie

1. Hénault, Ray (chef du personnel de la Défense canadienne), Forces armées canadiennes. (2002). Promoting a culture of support. Ottawa Citizen, 17 décembre, pages A1-A2.
   
   
2. American Psychiatric Association. (1994). Diagnostic and Statistical Manual of Mental Disorders - Quatrième édition. Arlington, Virginie.
   
   
3. Santé Canada, Bureau des services d'urgence. (1990). Services personnels : Planification psychosociale en cas de sinistres. Ottawa : Ministère des Approvisionnements et Services. www.hc-sc.gc.ca/pphb-dgspsp/emergency-urgence/index_e.html
   
   
4. American Federation of State, County and Municipal Employees. (AFL-CIO). (2002). Are You Prepared? An AFSCME Guide to Emergency Planning in the Workplace.
   www.afscme.org/health/bio-chem.htm
   
   
5. APA Online, APA Task Force on Workplace Violence. (2002). Response to Workplace Violence Post 9/11 - What Can Organizations Do? www.apa.org/pubinfo/post911workplace.html
   
   
6. Government of Western Australia, Consumer and Employment Protection. (2000). Code of Practice: Workplace Violence. www.safetyline.wa.gov.au/pagebin/pg000036.htm
   
   
7. Santé Canada, Centre de mesures et d'interventions d'urgence. (2003). Comment prendre soin de soi comme intervenant - Le stress provoqué par le terrorisme et les conflits armés. www.hc-sc.gc.ca/pphb-dgspsp/publicat/oes-bsu-02/caregvr_e.html
   
   
8. National Association for Loss and Grief. (1999). Grief Reactions Associated with the Workplace. www.grieflink.asn.au/workplace.html
   
   
9. Rick, J., Young, K., & Guppy, A. (1999). From Accidents to Assaults: How Organizational Responses to Traumatic Events Can Prevent Post-Traumatic Stress Disorder (PTSD) in the Workplace. HSE Contract Research Report 195/98. ISBN 0 7176 1631 2. www.employment-studies.co.uk/summary/summary.php?id=ptsd2
   
   
10. U.S. Office of Personnel Management, Human Resources Office of Employee Relations and Workplace Performance. (1996). A Manager's Handbook: Handling Traumatic Events. Washington, DC. www.opm.gov/ehs/pdf/trauma.pdf
    
    
11. Kazak, Don & Rothman, Jason with contribution from Jeff Israely. (1994). Earthquake: Quake recovery still not complete.
    Palo Alto Online, 12 octobre. www.paloaltoonline.com/weekly/morgue/news/1994_Oct_12.QUAKE.html
    
    
12. Queensland Government, Division of Workplace Health & Safety, Department of Employment, Training and Industrial Relations. (1999). Violence at Work: A Workplace Health and Safety Guide. http://www.whs.qld.gov.au/guide/gde02v1.pdf
    
    
13. Bernstein Communications Inc. (2003). An ounce of prevention: The do's and don'ts of successful media interviews. Crisis Manager - The Internet Newsletter About Crisis Management, 15 janvier. www.bernsteincrisismanagement.com/nl/crisismgr030115.html
    
    
14. Santé Canada, Centre de mesures et d'interventions d'urgence. (2002). Service d'inscription et de renseignements. Ottawa : Travaux publics et services gouvernementaux Canada.www.hc-sc.gc.ca/pphb-dgspsp/emergency-urgence/index_e.html
    
    
15. U.S. Department of Justice, Office of Justice Program. (2000). Responding to Terrorism Victims: Oklahoma and Beyond. www.ojp.usdoj.gov/ovc/publications/infores/respterrorism/chap3.html
    
    
16. National Partnership for Workplace Mental Health. (2002). When Disaster Strikes: Managing Mental Health in the Workplace. Pamphlet. www.workplacementalhealth.org/resources/APA_brochure_Aug02.pdf
    
    
17. Ferguson, Carol R., & Towhey, G. Mark. (2001). The Day After: Trauma in the Workplace. www.towhey.com/WorkplaceTrauma.htm
    
    
18. Shalev, Arieh Y., & Ursano, Robert J. (2003). Mapping the multidimensional picture of acute response to traumatic stress. In Roderick Ørner & Ulrich Schnyder (eds.), Reconstructing Early Intervention After Trauma: Innovations in the Care of Survivors. Oxford: Oxford University Press, pp. 118-129.
    
    
19. Ballard, Tanya. (2001). Federal employees get help coping with tragedy. Government Executive Magazine, Daily Briefing www.govexec.com/dailyfed/0901/091301t1.htm
    
    
20. Santé Canada, Service d'aide aux employés. (2002). "Tips for the Supervisors and Managers of Employees Involved in a Traumatic Event." Document interne.
    
    
21. National Association for Loss and Grief. (1999). Grief Reactions Associated with the Workplace. http://www.grieflink.asn.au/workplace.html
    
    
22. Rick, J., Perryman, S., Young, K., Guppy, A., & Hillage, J. (1998). Workplace Trauma and Its Management: Review of the Literature. Colgate, Norwich: Her Majesty's Stationery Office. www.hse.gov.uk/research/crr_pdf/1998/crr98170.pdf
    
    
23. U.S. Department of Labor, Office of Disability Employment Policy. (2001). Facilitating Return to Work for Ill or Injured Employees. www.dol.gov/odep/pubs/ek01/facilitate.htm