Se préparer et intervenir face à un incident traumatique au travail: un livret pour gestionnaires (suite)

9. Bibliographie

1. Hénault, Ray (chef du personnel de la Défense canadienne), Forces armées canadiennes. (2002). Promoting a culture of support. Ottawa Citizen, 17 décembre, pages A1-A2.
   
   
2. American Psychiatric Association. (1994). Diagnostic and Statistical Manual of Mental Disorders - Quatrième édition. Arlington, Virginie.
   
   
3. Santé Canada, Bureau des services d'urgence. (1990). Services personnels : Planification psychosociale en cas de sinistres. Ottawa : Ministère des Approvisionnements et Services. http://www.hc-sc.gc.ca/pphb-dgspsp/emergency-urgence/
   
   
4. American Federation of State, County and Municipal Employees.
   (AFL-CIO). (2002). Are You Prepared? An AFSCME Guide to Emergency Planning in the Workplace. www.afscme.org/health/bio-chem.htm
   
   
5. APA Online, APA Task Force on Workplace Violence. (2002).
   Response to Workplace Violence Post 9/11 - What Can Organizations Do? www.apa.org/pubinfo/post911workplace.html
   
   
6. Government of Western Australia, Consumer and Employment Protection. (2000). Code of Practice: Workplace Violence.
   www.safetyline.wa.gov.au/pagebin/pg000036.htm
   
   
7. Santé Canada, Centre de mesures et d'interventions d'urgence. (2003). Comment prendre soin de soi comme intervenant - Le stress provoqué par le terrorisme et les conflits armés.
   http://www.hc-sc.gc.ca/pphb-dgspsp/publicat/oes-bsu-02/caregvr_f.html
   
   
8. National Association for Loss and Grief. (1999). Grief Reactions Associated with the Workplace. www.grieflink.asn.au/ workplace.html
   
   
9. Rick, J., Young, K., & Guppy, A. (1999). From Accidents to Assaults: How Organizational Responses to Traumatic Events Can Prevent
   Post-Traumatic Stress Disorder (PTSD) in the Workplace. HSE
   Contract Research Report 195/98. ISBN 0 7176 1631 2.
   www.employment-studies.co.uk/summary/ summary.php?id=ptsd2
   
   
10. U.S. Office of Personnel Management, Human Resources Office of Employee Relations and Workplace Performance. (1996). A Manager's Handbook: Handling Traumatic Events. Washington, DC. www.opm.gov/ehs/pdf/trauma.pdf
    
    
11. National Partnership for Workplace Mental Health. (2002). When Disaster Strikes: Managing Mental Health in the Workplace. Pamphlet. www.workplacementalhealth.org/resources/APA_brochure_Aug02.pdf
    
    
12. Ferguson, Carol R., & Towhey, G. Mark. (2001). The Day After: Trauma in the Workplace. www.towhey.com/WorkplaceTrauma.htm
    
    
13. Shalev, Arieh Y., & Ursano, Robert J. (2003). Mapping the
    multidimensional picture of acute response to traumatic stress. In Roderick Ørner & Ulrich Schnyder (eds.), Reconstructing Early Intervention After Trauma: Innovations in the Care of Survivors. Oxford: Oxford University Press, pp. 118-129.
    
    
14. Ballard, Tanya. (2001). Federal employees get help coping with tragedy. Government Executive Magazine, Daily Briefing www.govexec.com/dailyfed/0901/091301t1.htm
    
    
15. Santé Canada, Service d'aide aux employés. (2002). "Tips for the Supervisors and Managers of Employees Involved in a Traumatic Event." Internal document.
    
    
16. National Association for Loss and Grief. (1999). Grief Reactions Associated with the Workplace.
    http://www.grieflink.asn.au/ workplace.html
    
    
17. Rick, J., Perryman, S., Young, K., Guppy, A., & Hillage, J. (1998). Workplace Trauma and Its Management: Review of the Literature. Colgate, Norwich: Her Majesty's Stationery Office. www.hse.gov.uk/research/crr_pdf/1998/crr98170.pdf
    
    
18. U.S. Department of Labor, Office of Disability Employment Policy. (2001). Facilitating Return to Work for Ill or Injured Employees. www.dol.gov/odep/pubs/ek01/facilitate.htm

Numéros d'urgence

911
Incendie
Police
Agent de sécurité ministériel
Ressources humaines
Programme d'aide aux employés
Services d'aide aux employés 1-800-268-7708
Équipe de réponse psychosociale d'urgence 1-800-268-7708
Équipe de préparation et de réponse physique en cas d'urgence 1-800-268-7708
Programme de santé au travail et de sécurité du public régional