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Environmental and Workplace Health

Best Advice on Stress Risk Management in the Workplace - Part 1

What Do We Know About the Organizational Sources of Stress?

Demand/Control Model: Working Definitions

High Job Pressure:
having too much to do over too long a period with constant imposed deadlines.
Low Job Control:
having too little influence over the day-to-
day organization of your own work.
Home Stress:
the sum of cumulative demands,
challenges and changes experienced
on the home front.
Social Support:
having at least one person who can be
relied on for emotional support during
times of distress or unhappiness.

This model shows that high pressure plus low control contribute to strain, particularly when combined with home stress and the absence of social support.

Strain can be expressed in a number of ways:

  • as injury
  • as infectious disease
  • as cardiovascular disease or events
  • as anxiety, depression or hostility
  • as dependence on alcohol, tobacco and/or certain prescription and over-the-counter drugs

Effort/Reward Imbalance Model: Working Definitions

Effort:
mental or physical energy expended to
achieve an organizational goal.
Reward:
compensation for or acknowledgement of
effort in terms of bestowed status, financial
gain or career advancement.

This model shows (at this stage of its development) that high effort/low reward conditions are associated with a variety of adverse health outcomes prominent among which are cardiovascular disease and mental health problems such as anxiety and depression.

General Note: there is increasing evidence that the Demand/Control Model and the Effort/Reward Imbalance Model are related in that high demand/low control and high effort/low reward conditions may be found in the same organizations at the same time.

General Model of Influences on Wellness in the Workplace: Explanation

This is a condensed and simplified version of the model.

Main Points

  1. Home stress and job stress in this model refer to accumulated stresses from many sources -- it is the additive effect of all of them that concerns us here.

  2. Job stress in this model contains elements of both demand/control and effort/reward imbalance-type stressors.

  3. Home stress and job stress "feed off" and reinforce each other, the one making the other worse.

  4. Home stress and job stress affect wellness (which means self-reported health status) by two related mechanisms:

    • By defeating employees' sense of control over their work and their health which in turn reduces motivation to pursue positive health practices.
    • By making it difficult for employees to maintain a healthy lifestyle and pursue positive health practices.

  5. Personal health practices in this model refer to:

    • exercising
    • eating
    • smoking
    • sleeping
    • drinking alcohol

  6. We know that wellness (self-perceived health status) is a good predictor of many specific health outcomes including:

    • susceptibility to infection
    • depression and anxiety
    • tendency to overuse mood-altering, pain-relieving and sleep-inducing medications