Health Canada
Symbol of the Government of Canada
Health Care System

Conference Presentation

The following is a text version of the presentation given at the Conference on Timely Access To Health Care, held February 8-9, 2007 in Toronto, Ontario.

Program Strategies to Tame Wait Times While Improving Outcomes: The Nova Scotia Breast Screening Program

Help on accessing alternative formats, such as Portable Document Format (PDF), Microsoft Word and PowerPoint (PPT) files, can be obtained in the alternate format help section.

Program Strategies to Tame Wait Times While Improving Outcomes: The Nova Scotia Breast Screening Program (PDF version will open in a new window) (3226 K) Program Strategies to Tame Wait Times While Improving Outcomes: The Nova Scotia Breast Screening Program (PowerPoint version will open in a new window) (9740 K)

Presentation Outline

Objectives

  • To demonstrate our process and progress in addressing wait times for mammography in Nova Scotia
  • To outline the key elements in the strategy
  • To highlight our successes, challenges, and opportunities

NS BSP Fixed and Mobile Sites

NS BSP Fixed and Mobile Sites

Strategy - Elements

  • Collaboration
  • Leadership
  • Quality driven
  • Continuum of care focus
  • Provincial in scope
  • Patient/Client focused
  • Capacity building

Clinical Protocol for Diagnostic Work-upFollowing an Abnormal Screen

Clinical Protocol for Diagnostic Work-upFollowing an Abnormal Screen

Nova Scotia Breast Screening Program - I

  • NSBSP has been a dynamic provider of breastservices to the women of Nova Scotia since 1991
  • Fixed sites - growth over time
  • Mobiles - responds to changing needs

Nova Scotia Breast Screening Program - II

  • The NSBSP has used its database since 1991 as a "real time tool" to provide the "best outcomes" possible with available resources
  • How?
    • Implementing new strategies
    • Responding as needed
    • Outcome evaluation
  • Response levels:
    • Woman
    • Site
    • Medical team
    • Program

NSBSP Strategic Initiatives

Top of PageTop of Page

  1. INeedle core biopsy program
  2. Patient navigation
    • supports clinical pathway
    • dissemination of CPG
  3. Program database (screening & diagnosis)
    • link diagnostic reporting database
    • central mammography booking
  4. Geographic Information Systems Mapping

Needle Core Biopsy - I

  • NS is only provincial screening program to institute this procedure as part of standardized protocol for clinical work-up following abnormal mammography (1991)
  • Establish national standards
  • Advantages:
    • reduces wait times
    • decreases benign breast surgery

Needle Core Biopsy - II

  • SNCB is as accurate as surgery, cheaper and less morbidity for women
  • SNCB audits Radiologists, Surgeons, Pathologists
  • NCB volume: 36 (1991) →794 (2005)
  • Screen vol. 1896( 1991)---50,895 (2005)

References:
1. NSBSP Experience: use of needle core biopsy in the diagnosis of screening-detected abnormalities. Caines J Chantziantoniou K, Wright BA, et al. Radiology 1996;198:125-30.
2. Stereotaxic needle core biopsy of breast lesions using a regular mammographictable with an adaptable stereotaxic device. Caines JS, McPhee MD, Konok GP, Wright BA.AJR 1994;163:317-21.
3. Ten years of breast screening in NSBSP: 1991-2001. Caines J et al. CARJ 2005;56:82-93.

Needle Core III -Time trends in the rates of open surgery

Time trends in the rates of open surgery

Needle Core IV -Malignant:Benign Ratio on Surgery

-Malignant:Benign Ratio on Surgery

Needle Core Biopsy V -Indicator Targets and Performance (50-69 yrs)

Indicator Targets and Performance (50-69 yrs)

Patient Navigation - I

Top of PageTop of Page

introduction: 1991 (limited fashion)

  • physician assistance with abnormal screen referrals
  • physician/patient contacted by local NSBSP team leader and informed of appointment details at diagnostic centre
  • improved wait times to first diagnostic work-up
  • acceptance by medical community
  • to date 375,642 screens -21,284 women navigated

Reference:
Patient navigation: improving timeliness in the diagnosis of breast abnormalities.
Psooy B, Scheuer D, Borgaonkar J, Caines J. CARJ 2004;55:145-50.
Influence of direct referrals on time to diagnosis after an abnormal breast screening result Kathleen M. Decker MHSA et al: Cancer Detection and Prevention 28 (2004) 361-367

Patient Navigation - II

Two parallel systems

  1. NSBSP - asymptomatic women requires accreditation, volume, data collection
    Navigation
  2. Diagnostic system - symptomatic and screens ??? accreditation, volume, no data collection
    No Navigation

Inconsistency, confusion, increased wait times, duplication
"Women slip through the cracks"

Patient Navigation - III

  • expansion 2000
    • requests received from medical community to extend the service to also navigate women with abnormal diagnostic reports through the diagnostic process
    • full time navigator position was established in central region due to large the diagnostic component
  • results
    • reduced diagnostic interval
    • increased patient and physician satisfaction
    • promotes clinical pathway

Reference:
Waiting for a Diagnosis after an Abnormal Breast Screen in Canada, published 2000.

Navigation IV - Purpose & Methods

To determine the impact of Patient Navigation on timeliness in the diagnosis of breast abnormalities

Group\Year 1999 2000
NSBSP Navigation Navigation
Diagnostic (Referrals) No Navigation Navigation

Step 1: Was timeliness different between the groups ?

Step 2: Was navigation responsible for the differences ?

CARJ 2004:55(3):145-50.Top of PageTop of Page

Navigation V - Results

Navigation V - Results

Database Development - I

  • NSBSP Diagnostic Mammography Database
    • improved diagnostic database designed to integrate the NSBSP screening database with a diagnostic database
    • provide one provincially standardized diagnostic mammography reporting module with upgraded services
  • more comprehensive and accurate data capture
    • better quality indicator measurement (ptrate 46% to 53%)
    • better understanding of resource use
    • capacity to evaluate interventions in 'real time'

Database Development - II Central Mammography Booking

  • central booking of all provincial screening and diagnostic examinations
  • implemented in 2000 in the Central Region
  • phase-in process to be completed in 2006
  • improved Diagnostic Interval
    • partly due to channelling the flow of asymptomatic women to the screening facilities and freeing up diagnostic capacity

Database Development III Provincial Diagnostic Wait Times - Time Trend

Database Development III Provincial Diagnostic Wait Times - Time Trend

Database Development IV - Biennial Participation Rate Time Trend (50-69 yrs)

Biennial Participation Rate Time Trend (50-69 yrs)

Database Development V -Growth of Screening Volume (1991-2005)

Growth of Screening Volume (1991-2005)

Geographic Information Systems (GIS) I

Top of PageTop of Page

  • Is a computer technology that uses a geographic information system as a framework for understanding a problem
  • Links information to location, then layers different types of information to understand how they may work together
  • Has been applied to analyze variations in health services utilization
  • First time used to evaluate a provincial screening program

GIS II - Population Size & Location/Duration of Mobile Unit Visits

Population Size & Location/Duration of Mobile Unit Visits

GIS III- Screening Participation Rates

Screening Participation Rates

Scenario 1: Distance Traveled to Fixed Sites = 30 km

Distance Traveled to Fixed Sites = 30 km

Distance Traveled = 50 km and Mobile Stops

Distance Traveled = 50 km and Mobile Stops

Distance = 50 km, Mobile Stops, Population

Distance = 50 km, Mobile Stops, Population

Challenges and Opportunities

Top of PageTop of Page

  • dynamic provision of breast screening services:
    • last 2 fixed sites joining program in 2006
      • NSBSP: complete mammography capture in NSi.e., participation = screening
  • increasing service capacity:
    • what are current inequalities in participation/retention?
    • what are current inequalities in wait times for both screening and diagnostic work-up?
    • how to allocate capacity to address inequalities
      • region-specific interventions?
    • how to schedule mobile units to continually complement fixed sites?
  • priorities: participation vsretention vswait times

Next Steps

  • use GIS in on-going surveillance of need for/use of screening
    • help target under-serviced populations
    • evaluate impact of 2 new sites & FFDM
      * participation vs retention vs wait times
  • goal: use road-mapping approach to develop various scenarios for scheduling of mobile units
  • Canadian Breast Cancer Foundation Atlantic Chaptergrant obtained in Jan 2007 for full-scale project
    * Stephanie Lea, Master's studentApplied Health Services Research, Dalhousie U
    * Dr. Jennifer Payne, PhD, Epidemiology
  • introduction of full-field digital mammography in 2006