Health product advertising incidents

Our summary table lists health product advertising incidents related to COVID-19.

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As part of Health Canada's Regulatory Transparency and Openness Framework, we publish the advertising incidents we have been made aware of.

The following table summarizes health product advertising incidents that we have been made aware of and addressed or are currently assessing for next steps. The table also lists the compliance and enforcement activities we have taken, having determined that the advertising violates the legislation and regulations.

Health Canada updates this table quarterly.

Summary table of advertising incidents addressed by Health Canada received between October 1, 2014, and June 30, 2022

Active complaints
Active complaints
Date received Company/ Organization Product(s) Product type Complaint detail Action
2022-06-23 Online Mask Shop KN-95 Face Mask Medical Mask Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2022-06-01 Supplement Superstore Ephedrine HCL Synergenex Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2022-05-19 GENEX RumiLife Cal24 Calcium
Vitamin D Supplement
Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2022-05-05 Hyve Beauty Caviwipes Disinfectant Over The Counter Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2022-05-02 Rocky Health Inc. Viagra
Cialis
Propecia
Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2022-04-21 Vacuum Parts Canada Antimicrobial Mask
Disposable Protective Mask KN95
Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2022-02-11 Modern Veterinary Therapeutics Selavectine Over The Counter Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2022-01-26 Village Vitamin Store Liquid Vitamin D3 For Children
Milk Thistle
Other various products
Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2022-01-26 New Roots Herbal Inc. Pau D'Arco
Vitamin C Plus
Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2022-01-26 Axel Kraft International Ltd. WBC Pain Terminator Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2022-01-19 Hedd Wyn Essentials Wild Oil of Oregeno Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2022-01-11 N4Life N4L Guard+ Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2022-01-11 TriSana Nutrition Devil's Claw
Complete Canine
Slippery Elm
MSM
Marshmallow Root
Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2022-01-11 Marabo Products Canada Ltd. Dynamint Equine Leg & Muscle Rub Liniment Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2022-01-11 Univet Pharmaceuticals Ltd. Ultra Delay
Ultra-C
Univet Leg Solution
Respitol
Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2022-01-11 Mojo Pet Supplements Mojo Pet Supplements+Duck
Mojo Pet suplements+Chicken
Mojo Pet Supllements+Beef liver
Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2022-01-11 Smart Earth Camelina Corp. Smart Earth Cameline Oil Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-12-22 Shop Santé ATP Lab – Estro Control 60 Caps, ATP Labs – Trans Resveratrol 99% 60 Caps, Elles – Vitamine D3 120 Gelules Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-12-06 Novo Nordisk Canada Inc. Tresiba Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-11-30 Amazon Canada, Natural Pet Foods Vetericyn Plus Otic Rinse, Vetericyn Plus Advanced Skincare, Vetericyn Plus Advanced Skin Care Hydrogel Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-11-25 Health Hut Sisu Ester C 250mg (Orange – 120 Chews), Sisu Multi Expecting (120 Veg Caps), Sisu Co Q-10 (100mg – 120 Softgels) Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-11-24 Soap Popular SoapPopular Antibacterial Hand Soap, SoapPopular Plus Foaming Alcohol Hand Sanitizer Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-11-18 Rhysley N95 Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-11-18 Genuine Wellness Natural Factors Fresh Kelp Extract 50ml Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-11-15 Ottawa Public Health Covid-19 Vaccine Prescription Biologic Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-11-12 Level Above Nutrition Estrosmart, Now Selenium 200mg, Now E-400, Natural D-Alpha Tocopheryl, Vitamin D 1000 IU Softgels Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-11-12 Health Street Broccofusion Lotion with Sulforaphane Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-11-12 Healthmark SAFESHIELD Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-11-04 Naturaheal Provita Prostate Pro, Provita Reisha 5001, Provita Resveratol Synergistic Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-11-04 VTMN Packs Inc. Probiotic 20B CFU, Probiotic AF 25B CFU AF, Probiotic 10B CFU AF, Vitamin D 1000IU, Probiotic 11B CFU Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-10-29 Apex Canada 75% Germs Be Gone Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-10-27 Laura Lynn
Tyler Thompson
Ivermectin Veterinary Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-10-27 Rachelle Béry Online Store Flora Fresh Hawaiian Noni Juice, Natural Factors Folic Acid 1mg, Natural Factors Lycopene 10mg Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-10-21 Abbott Panbio Covid-19 AF Rapid Test Device Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-10-20 Abbott Freestyle Libre Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-10-19 Altera International Ltd. Aleira, Releira, Secure, Secure Guard, other various products Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-10-14 Protech Safety Supply Protech Safety Supply Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2021-10-12 Beauty Bar Clinic Botox Prescription Biologic Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-10-12 Hansler Smith Limited General Purpose Cleaner – Lloyds Isocare Fast RTU Disinfectant, Various sizes Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-10-12 Bellair Laser Clinic Botox Prescription Biologic Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-10-12 Toronto Botox Botox Prescription Biologic Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-10-12 Skin Vitality Botox Prescription Biologic Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-10-08 Dr. Alex Wakter Botox Prescription Biologic Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-09-30 Shopalive.ca Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2021-09-30 Aviva Health Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant.
2021-09-27 Assured First Aid & Safety Zytec Germ Buster Disinfectant Wipes Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant.
2021-09-27 Pickering Safety Various Products Natural Health Product, Non-Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant.
2021-09-26 Vitepro Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2021-09-23 Halton Chemical Halton Hand Sanitizer IPA, Halton Hand Sanitizer Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2021-09-22 Vitarock Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-09-16 Paris Natural Food Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-09-16 Pure Intergrative Pharmacy Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2021-09-16 Hamster.ca Gloves, Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant.
2019-09-16 New Roots Herbal Inc. Various Products Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant.
2021-09-16 La Parapharmacie

Goddess Garden Mineral Sunscreen

Sport Broad Spectrum SPF50 Lotion

Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-09-09 Superior Supps AOR liquid Vitamin D3 – 50ML Natual Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant.
2021-09-09 HERCS Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2021-09-08 ADFAST Adclean Disinfectant Spray for hands, Adclean Disinfectant Gel For Hands Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-09-03 Vitacore Can95 Masks Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-09-03 Apex Labs Faceme GoneGel, Disinfectant Wipes Medical Device, Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-09-02 Medicalherbal.com American Ginseng Powder, Soy Isoflavones, Wild Fish Collagen Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant.
2021-09-02 Natural Focus Health Food and Wellness Store Various Products Natural Health Products Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant.
2021-09-02 Gagné en Santé Various Products Natural Health Products Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2021-09-02 Spray X (rexall Laboratoties and Chemicals Corp.) Spray X Non-Prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2021-08-31 Natural Food Pantry Online Store A. Vogel Herbal Supplements, A. Vogel Echinaforce, A. Vogel Echinaforce Junior Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-08-25 GNK Products Limited EP66 Ecopure Non-prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant.
2021-08-23 thepsychedelicslounge.com Various Psychedelic Drugs Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-08-20 The Pür Glow Botox Prescription Biologic Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant.
2021-08-20 Art Med Botox Prescription Biologic Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant.
2021-08-20 Sun Shade Botox Prescription Biologic Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant.
2021-08-20 Freeze Fill Grow Botox Prescription Biologic Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant.
2021-08-20 New You Botox Prescription Biologic Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant.
2021-08-20 New Derma Med Spa Botox Prescription Biologic Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant.
2021-08-20 Clinique De Mode Botox Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-08-20 Spamedica Botox Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-08-20 Bellair Laser Clinic Botox, Dysport, Kenalog, Belkyra Prescription Biologics, Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant.
2021-08-20 Canada Med Laser Botox, Dysport Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant.
2021-08-20 Skinjectibles Botox Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-08-20 North Med Spa Botox Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant.
2021-08-20 Skinanotomy Laser Clinic Botox Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant.
2021-08-20 Ocean Medi Spa Botox Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant.
2021-08-20 Dermapure Botox, Latisse, Belkyra Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-08-20 The Clinica Botox Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant.
2021-08-19 Bulkmart Sure5rtud Non-prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant.
2021-08-19 Karcher Canada Vital Oxide Non-prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant.
2021-08-18 Corporation Genacol Canada Inc. Genacol Amnilock Collagen Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-08-18 C6 Weber Natural Vitamin D3 1000IU Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant.
2021-08-12 Calmedi Efascide Non-prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2021-08-12 Avmor Avmor Ecopure EP66 Non-Prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-08-09 World Let Eco Shop Alora Naturals – Liquid Vitamin D3 Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-08-04 RSVP Beauty Clinic Botox Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-08-04 Medical Rejuvenation Centre/MRCBC Botox Precription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-08-04 The Vanity Lab Botox Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-08-04 Kerrisdale Skin Medical Botox, Belkyra, Sculptra, Latisse, Dysport Prescription Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant.
2021-08-04 Health Works Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-08-04 Canadian Ginseng Farm Harp Seal Oil, 1000mg, 500mg, Maxiflex Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-08-04 Jamieson Vitamins Vitamin D Spray Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-07-26 Principle X Botox Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-07-26 Richmond Cosmetic Botox Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-07-26 Arbutus Laser Botox Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-07-26 West Vancouver Skin Care Botox Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-07-26 Modelskin MD Botox Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-07-26 EverYoungMed Botox Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-07-26 8 West Botox Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant.
2021-07-26 Yale Town Laser Botox Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant.
2021-07-26 Roz Kamani Botox, Belkyra, Latisse Prescription Drug, Biologic Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant.
2021-07-22 Chemotec PM Inc. Saniblend S256 Cleaner Non-Prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-07-21 Supplements Canada Alpha, Amino-O Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-07-21 Muscle Check Muscle Check Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2021-07-14 Supplement Source Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2021-07-14 Everyday Vitamin Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2021-07-14 Etsy Wild Dried Reishi, Lingzhi, Ganoderma Mushroom Slices 200G Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-07-14 Good Nature Health Foods Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-07-14 Natural Health Garden Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-07-14 ca.carethy.net Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-07-14 Lifestyle Markets Ultimate Prostate Support Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-07-14 Win In Health Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-07-14 Popeye Canada Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-07-14 Yes Wellness Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-07-14 Nutrition Junction Various Product Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-07-14 SRH Health Foods Siberian Ginseng 250mg – 90 Capsules Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-07-14 Advanced Orthomolecular Research Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-07-14 Her Best Health Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-07-14 Optimum Health Vitamins Bio C 1000, Trophic Calcium magnedium 1:2, Chaga Syrup Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-07-14 Wellness Market Various Products Natural Health Products Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-07-14 Organic Planet Online Various Products Natural Health Products Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-07-14 Natural Vitamin Direct Inc. Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-07-14 Natures Essence Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2021-07-07 Neurogum Canada Neurogum Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-07-06 The Stop Smoking Clinic Laser Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-08-23 Can-Vet Animal Health Supplies ProSoothe GI Tablets and Paste Vetrinary Health Product Complaint regarding the advertising of unauthorized products and products with unauthorized claims including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-06-30 Sereno Wellness HCG Injection Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-06-30 Purina Calming Care Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-06-30 Selected Bioproducts Inc. Ulcer Therapy Plus Veterinary Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-06-28 Angel Kitchen Market Soup And Tea Mix Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-06-28 Silo Wellness Brain 4-Species Blend Reboot Mushroom Coffee Additive/Tincture Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-06-24 The Juice Plus+ Company, Llc Complete By Juice Plus+ - Vanilla (Npn 80057979),Juice Plus+ Complete Shake Mix (Npn 80057998) Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-06-24 Oral Science Pro X-Pur Opti-Rinse Plus Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-06-24 Apex Canada Oxivir Tb Wipes Non-Prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2021-06-23 Anitol For Cats Canada Anitol For Cats Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-06-23 Hellobonafide.com / Reddit Revaree Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-06-22 Socialite Modern Luxe Beauty Allies Of Skin Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-06-22 Esthetique Spa International Icoone Laser Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-06-22 Flow Hydrotherapy Colonic Equipment Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-06-22 PPE Online Hydrogen Peroxide Non-Prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-06-21 Soapopular Absolute Toner Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-06-18 Jamieson Vitamins Jamieson Liquid Collagen Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-06-18 Dr. Roz Kamani Botox,Dysport Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-06-18 Janssen Inc. Stelara Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-06-18 Pathenos And Nemean Hair Saviour Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-06-18 Every Young Med Botox,Dysport Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-06-16 Healthy Planet Olive Leaf Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-06-16 Samsnailsupply La Palm Hand Sanitizers; Face Mask 50 Pcs/Box 4 Ply Non-Prescription Drug,Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-06-11 Abbott Freestyle Libre Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-06-10 Tenaquip Concrobium Broad Spectrum Disinfectant Ii Non-Prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2021-06-10 Monk Office Sterikleen Non-Prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2021-06-07 Pfizer / Facebook / Pristiq.ca Pristiq Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-06-07 Bend Shape Mask Quartz Astm3 Surgical Mask Non-Prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-06-07 Tough Workz Barbicide Non-Prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-06-04 Pascoe Rheuma-Pasc Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-06-04 Trunorth Naturals Inc. Chaga Mushrooms Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-06-04 Puramed Hydrastis Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-06-04 Omega Alpha Pharmaceuticals Immunol,Immuboost,Vitamin D,Magnesium Powder, Quercetin,Glucolizer,Tribulus Terrestris,Lung Flush,Resprit,Immunoboost,Echinacea,Vitamin D3,Immunol,Energin, St. John'S Wort Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-06-04 Laboratorios Tegor Bio 93 Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-06-04 Biomed International Product Corp. Paravita Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-06-04 Lifestyles Nutria Plus Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-06-03 Biomed International Product Corp. Avena Sativa Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-06-03 Prairie Naturals Various Products Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-06-03 Terranova Naturals Ltd. Vireo Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-06-03 Dental Brands Various Medical Device,Non-Prescription Drug,Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2021-06-01 Boston C Canada Inc. Pixie Dust Magnesium,Mega-Dose Vitamin C, Boston C Concentrate,,Mreez, Doctor'S Shake, Snow White, Dbtz, Lightning In A Bottle Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-05-28 Blue Star Nutraceuticals Inc. Multiple Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-05-28 Afterglow Skin Care Botox Cosmetic,Dysport,Xeomin,Radiesse,Belotero,Stylage Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-05-27 Heralds Of The Gospelwhatsapp Heralds Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-05-27 Ifabriccorp (Iftna) / Twitter Frontline®Protx2®Av Treated Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-05-27 Probiotech Not specified Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-05-27 Covalon Technologies Inc. Covalonguard Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-05-27 Soapopular Inc. Soapopular Hand Sanitizer Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-05-27 Numinus Clinics / Mindspace Psychedelics / Psychedelic Assisted Psychotherapy Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-05-25 Shroomsdeliverycanada.com Various Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-05-21 Vital Oxide Canada Vital Oxide Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2021-05-21 Hydro Flow Canada Environize 200 Multi-Use Sanitizer Spray Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2021-05-21 Star Steam Cleaning Tbd Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2021-05-21 Green Sanitization Vital Oxide Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2021-05-20 The Lung Association Breathe Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-05-20 Clip19 Face Shield Clip19 Face Shield Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-05-20 Continental (Twitter) 3-Ply Surgical And Procedural Ear Loop Disposable Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-05-19 Hayworthequipment.com Vetro Disinfectant Non-Prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-05-18 Stein Medical Botox Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-05-18 8West Botox Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-05-18 Antiaging Vancouver Botox, Dysport And Various Medical Devices Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-05-18 Vitalia Naturopathic Doctors Botox,Botox Cosmetic,Xeomin (100 Unit/Vial & 50 Unit/Vial) Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-05-18 First Step Safety Products First Step Hand Sanitizer Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-05-17 PRP Medical Aesthetics Botox,Botox Cosmetic Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-05-17 Lougheed Laser Centre,Delta Laser Centre Botox,Botox Cosmetic,Dermal Fillers Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-05-13 Mint Integrative Health Botox,Botox Cosmetic Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-05-13 Cheo Ottawa Ottawa Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-05-12 Dr. Reddy's Laboratories Inc. Hanzema Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-05-12 Novo Nordisk Fiasp Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-05-10 Innovus Pharma Recalmax Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-05-10 Airrosshield Airros By SAGE Industrial Not Specified Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-05-06 Twitter @Loren_Matheson Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-05-06 Neumarkt Upholstery Disposable Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-05-06 Eco Equitable Ottawa Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-05-06 Kiss My Aesthetix Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-05-06 Probuy Safety Various Medical Device,Non-Prescription Drug,Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2021-05-06 Protekpak, Twitter Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2021-05-06 Essentiables Face Masks Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2021-05-05 Aromatools.Com / Doterra Booklet Introduction To Modern Essentials Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-05-05 Bargin PPE 3-Ply Surgical Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-05-05 Frontier Merchant Capital Group Ppe Medical Device,Natural Health Product,Non-Prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-05-05 Saskscapes Non-Medical Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-05-05 Various, www.Novawellness.ca,
www.Mindspacewellbeing.com,
www.Fieldtriphealth.com
Various,(Ketamine Off-Label, MDMA Unapproved And Psilocybin Unapproved). Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-05-03 Bausch Health Companies Inc. Jublia Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-05-03 Airpureshop.com Benefect Botanical Decon 30 Disinfectant Cleaner Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-05-03 Canadian Tire Corp. Globe Uv-C Surface Cleaner Wand Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-05-03 Vitality Depot Benefit Botanical Decon 30 Disinfectant Non-Prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-04-30 La Coursiere Bio Organic Inc. Douce Mousse Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-04-29 Modere Liquid Biocell Life Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-04-29 Safe Team Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-04-28 Lifestyle Canada Intra Drink Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-04-28 Twitter Watergardens Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-04-28 Lemonberry Lemonberry Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-04-28 The Canadian Shield The Canadian Shield Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-04-28 Graffix Promotions Graffix Promotions Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-04-28 Mmdesigns Mmdesigns Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-04-23 Abortion Pill Reversal Canada Abortion Pill Reversal Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-04-22 Robert Link/Twitter Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-04-16 Etsy Family Face Mask Adjustable Face Mask With Mesh Filter Pocket, Mask For Adult Fall Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-04-16 Etsy Adult Shieldkerchief Yankees, Adult Shieldkerchief Elemental, Pack Of 5: Clear Face Shield Visor Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-04-15 E2Metrix Oxwell Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2021-04-14 Good Manner Masks Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-04-14 Mediguard Various Medical Devices Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-04-14 Nm General Supplies Nm General Supplies Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-04-14 F'N Filters F'N Filters Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-04-14 3S Masks 3S Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-04-13 Nonna Pia's Nonna Pia's Apple Cider Vinegar Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-04-13 Gd Health Town Marah Cel Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-04-13 Potaway Potaway (Hand Sanitizer And Air Purifier And Essential Oil) Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-04-09 Novo Nordisk / Sti Technologies Limited Rybelsus Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-04-08 Rj Chemicals Ultralyte Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-04-08 Safety Express Ltd Makrite 95 Respirator Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-04-08 Ebay,3M 3M Tb Quat Virucidal Hospital Grade Disinfectant Ready To Use Cleaner Non-Prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-03-25 Apollonie Apollonie Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-03-25 Buttercups ( Etsy, Ebay) Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-03-23 Sanitized By Fog Big Blue Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-03-22 Environize Environize Anolyte Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-03-18 Protekpak Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2021-03-18 Rhino Work Boutique Face Mask Wipes Gloves Gowns Non-Prescription Drug, Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-03-18 Sparta Group PPE Non-Prescription Drug, Medical Device, Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-03-18 Hello Canada Är face masks
Är gloves
Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-03-16 Signatories of the letter (healthcare workers) and involvement of HLS Therapeutics Clozapine Prescription Drug Complaint regarding the advertising of unauthorized claims to healthcare professionals Compliance verification ongoing; Health Canada is assessing the issue.
2021-03-11 Office Central Zytec Germ Buster Clear Gel Hand Sanitizer 70% alcohol, 3.78L jug with pump Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-03-11 Uyn Sports Uyn Winter Community Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-03-11 Grainger Various Products Medical Device, Natural Health Product, Non-Prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-03-10 Laboratories Ducray Shopper's Drug Mart - Richmond, Bc Ducray Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-03-09 Guardian chemicals Inc. Various PPE Natural Health Product, Non-Prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2021-03-05 Heys Heys Hand Sanitizer Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-03-04 Pink Lotus Pink Lotus Alternative Care Cool mint cannabis body butter Cedarwood Cannabis body butter Lavender cannabis body butter Cannabis Synergy body butter Cannabis Sweet grass body butter Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-03-03 Sos Emergency Response Technologies Variousproducts Natural Health Product, Non-Prescription Drug, Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-03-03 Legends Of The Moon Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-03-02 Art Naturals Various products Medical Device, Non-Prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-03-02 Moop Shop Face mask v.4 - deep red Face mask v.4 - cornflower blue Face mask v.4 - 3 pack - first edition colors Face mask v.4 - light sage green Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-03-01 Royal Natural Holdngs Corporation Apiario Silvestre Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-02-25 1st Phorm Various products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-02-23 Rona Rona Face Shield - Pet - Universal Size - Pack Of 4 80575 Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-02-17 Nodogleftbehind Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-02-17 Roxton Industries
PJ Holdings Corporation
Roxton Wipes Nano Atomizer Medical Device, Non-Prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-02-17 Pink Culture Designs Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-02-17 Girlynerdy (Redbubble), Doctorginsberg (Tumblr) "I'm At High Risk" Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-02-17 IFTNA Protx2av Antiviral Agent Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-02-17 Annette Hopkins (Twitter) And Digijaks Group Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-02-17 Maskfone Maskfone Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-02-16 Clinique Infinium Botox Radiesse Juvederm Belkyra Xeomin Belotero

Dysport

Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-02-11 Mayamedica Anti-Microbe-M Hand Sanitizer Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-02-10 Toronto Reggae Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-02-10 Rose Project Reusable Surgical Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-02-10 Halo Metrics Face Shields Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-02-10 Framar Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-02-08 Amazon United pharma Inc. Ferosome forte Liposomal iron capsule Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-02-05 Mineva Water Power Play Disinfectant Neutra-Lyze Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2021-02-03 Twitter Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-02-03 5N2 Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-02-03 Plains ECA Solutions Inc. Ultra-Lyte Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-02-02 Allora Disinfectant Wipes Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-02-01 STER-OL Infection Control Specialists SteraMist Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2021-01-28 Nano Tech Surfaces Bacoban DLUS Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-01-27 Twitter Hugo@Giffcloud Ae Graphic Designer Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-01-27 Sprayground Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-01-20 Red-L Distributors Ltd. N95 particulate respirator All clean natural acn disinfecting wipes All clean natural disinfecting peroxide wipes Medical Device, Non-Prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-01-20 Go Fog It Bioesque Botanical Disinfectant Solution Non-Prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-01-20 Warm Heart Worldwide Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-01-20 Biosenta "True" Disinfectant Non-Prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-01-20 Star Trek Shop Face Shield Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-01-20 CJ Graphics Face Shields And Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-01-20 99sapphirewholesale 100% Mulberry Soft Silk Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-01-18 NAKA Herbs & Vitamins Ltd Nattokinase Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-01-18 Walmart Infrared Ir Forehead Thermometer Contactless No Touch Digital Temperature Gun Meter Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-01-15 Torontoreggae Face Coverings Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-01-15 Commercial.Monk.Ca Eco Sanitizer Hand Sanitizer Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-01-15 ROMA SANTA Makrite 910-N95 and Sekura-N95 masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-01-15 Vinnie's House Cleaning Services Bioesque Botanical Disinfectant Solution Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-01-14 72HOURS.CA Various products Non-Prescription Drug, Medical Device, Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-01-14 Akira Canada Best Behaviour Inc,

Twitter

Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-01-14 Evco Studio ( Zazzle) Adult Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-01-14 Myant Ppe Inc Myant 95 Copper Masks Non-Copper Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2021-01-14 Pure-1 Solutions Ppe - Hand Sanitizer Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-01-14 Ottawa Fastener Supply Mask Sanitizing wipes Thermometer Medical Device, Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-01-14 Thirty8 Degrees Covalonguard Shield - Hard Surface Spray Non-Prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-01-12 Vereburn Protector Plus Sanitizer Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-01-12 Dragons Den Janitorial Protector Plus Sanitizer Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-01-11 Zoono Microbe Shield Handsanitizers Disinfectants Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2021-01-06 Jason's Canada Drug Store Point 1 Nano Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-01-01 Shyield™ Shyield Ready to Use Liquid One-Step Disinfectant Cleaner for Use in Cannabis Facilities
Shyield Concentrate One-Step Disinfectant Cleaner for Use in Cannabis Facilities
Shyield Wipes One-Step Disinfectant Cleaner for Use in Cannabis Facilities
Over The Counter Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-12-31 Hyaluron Kween Superfiller B for Hyaluron Pen Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-12-23 Meow Foundation Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-12-23 Clean Field Solutions Inc.

Masks
KN95 masks
Secure gel hand sanitizer
Liquid hand sanitizer
E-San surface sanitizer

Natural Health Product

Non-Prescription Drug

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-12-22 M.A.R.S Bio-Med Processes Inc. Mars Covid Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-12-18 Canada Face Masks Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-12-18 I3 biomedical Inc. TrioMed Face mask Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-12-18 Action By Acamp A90 Round Trio Respirator Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-12-18 Big Rock Mountain Shield and barriers Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-12-14 Ddrops Company Ddrops Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-12-14 Protect Our Warld Protect Our Warld Antiviral Face Mask Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-12-14 Tony Wang Performance Plus Advance Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-12-14 North Okanagan Skin and Laser Botox Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-12-14 Shopper's Drug Mart Various OTCs Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-12-14 Dr. Pavlour

Botox

Juverderm

Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-12-10 Untouch.ca Untouch Tool Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-12-09 Alliance for Life Ontario Abortion Pill Reversal Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-12-10 Hemp Max Lab Hemp Oil Drops - Pepppermint 05 Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-12-08 Alliance for Life Ontario Abortion Pill Reversal Via Progesterone Treatment Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-12-08 Strauss Naturals Limited

Strauss Heartdrops

Arterial Support Drops

Heartdrops

Strauss Heartdrops

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-12-07 LifeScan Canad Ltd. Onetouch Verio Reflect Blood Clucose Monitoring System Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-12-07

Lihkui

AMazon

XLJ Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-12-04 Safe Cover Pay Safe Cover Pay No Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-12-04 Renu Spa

Botox

Juvederm

Belkyra

Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-12-04 Pulveriz Pulverizeco Surface Disinfectant Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-12-02 Everyoung Med Spa

Botox

Juvederm

Non-Prescription Biologic Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-12-02 Ultramist Fogging Systems Ultra-Lyte Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-12-01 Ongles d'Or Purgerme Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-12-01 Le Soleil (Québec, QC) journal StériPüre Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-11-26 Fusion Products Ltd

Fusion Antiseptic Wipe

Anibacterial Wipes

Natural Health Product

Non-Prescription Drug

Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-11-26 GraceMed Botox Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-11-26 Showcase Website CyberClean Power Sanitizing Wipes Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-11-26 Swag North Ltd's Twitter Account The Clip Personal Hand Sanitizer Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-11-26 Stokes Inc. Total Vision Portable UV Sanitizer Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-11-20 Potty MD Wet-Stop 3 And Wet Detective Enuresis Alarms Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-11-19 Home Depot Portable UV Disinfecting Light Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-11-19 GermBlasters GermBlasters Solution Over The Counter Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-11-19 Renovo Skin and Body Care Clinic Botox Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-11-19 Ottawamatters.com Actavis Promethazine with Codeine Purple Cough Syrup Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-11-19 Gilead Sciences Canada Inc. Biktarvy Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-11-18 Anzacare Ltd. Dri Excel - Enuresis Alarms Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-11-16 Gilead Sciences Canada Inc. Biktarvy Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-11-12 Anthony's Natural Therapies Essential Oils Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-11-10 Ara Nalbandian Zytec Germ Buster Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-11-10 Campitelli3 Inc. Recoup Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-11-09

Bausch Health, Canada Inc.

Valeant

Jublia Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-11-06 Janssen Inc. Stelara Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-11-03 Delon Laboratories (1990) Inc. Delon Isopropyl Rubbing Alcohol 99% Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-30 Toronto Stamps Website

Bio-Barrier (sneeze guard)

Face shield

Public safety signs and decal

AutoDispense hand sanitizer

Protective gown

Gloves

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-30 Global Wealth Trade Corp. Fountain Of Life Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-30 CGA Face Shields Website Cga Faceshields Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-30 Plastair Plastair Face Shields Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-30 Global PPE Canada Non-Contact Forehead Thermometer - BIOS Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-29 Skin Revival

Belkyra

Botox

Dysport

Juvederm

Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-29 Vinnie's House Cleaning Services' website Bioesque Botanical Disinfectant Solution Over The Counter Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-10-28 Twitter optec uv-c led iwand Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-10-28 Luna and Alchemy Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-10-28 Cbc Shop Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-10-28 Halton Chemical HSI Halton Hand Sanitizer IPA Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-28 Avon Canada Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-10-28 Golf Daddy Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-10-28 Heavyweight Domain Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-10-27 Safetymasks.ca Maya Anti-viral Super Protection Sticker Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-27 Sportfactor Inc. Sportfactor 3-Ply Disposable Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-10-27 Wat Supplies Sanispray Non-Prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-10-26 Glaxosmithkline Consumer Healthcare ULC

Advil

Ibuprofen

Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-22 Biomed International Product Corp Avena Sativa Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-22 Biomed Natural Health Basictab Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-21 Bmw Promo Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-10-21 Thomasnet.com Procedural Surgical Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-10-21 Dazzle building supplies ltd. Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-10-21 Prairieop.com Ronco Safety Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-10-21 Tweet Via @ Ayesha Teepublic Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-10-20 Plim Events Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-10-18 www.am1470.com Bacoban Dlus Multi Surface Cleaner Disinfectant Spray Over The Counter Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-14 Naked Wanderings Face Masks (Naked Wanderings) Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-14 Twitter Face Masks (Veronika2V on Zazzle) Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-14 Savvy Shoppers Of Canada (Amazon.ca Hot Deals) Pisen Disposable Face Mask,50pcs (10pcs individual package) 3-Ply non-woven fabrics non-medical mask (Adult) Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-10-13 Natures Reality Botanical Blends Natures Reality Botanical Blends Shingles Blend Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-07 N95masks.Com NIOSH N95 Respirator mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-07

Twitter

Globalpromed

Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-07

Agrobiome.Com

Twitter

Facebook

Instagram

ULV Fogger Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-07 Rolling Stone Magazine NIOSH N95 Respirator mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-07 Twitter Disinfectant Foggers & Sprayers Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-07 Twitter

Vital Oxide

Scientific Air Management (SAM) 400

Healthy Soles Plus

Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-07 Sanituf Various Products Pharmaceutical (Non-Prescription) Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-07 Mik,Madeinkor.Com Purecare Mask (KF94),KUS Mask (KF94) Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-07 Twitter

Steriright

SaveBio COVID 19 realtime RTPCR Kit

Genbody COVID-19 IgM/IgG,2019-nCoV IgG/IgM Detection Kit

Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-07 Mik,Madeinkor.Com Airbon Kids Mask (Nanofilter) Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-07

Twitter

Verdefastframe

Disinfectant Spray

75% Alcohol Disinfecting Wet Wipes

Dr OH Advanced Hand Sanitizer

Masks

Shields

Gowns

Gloves

Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-07 Usfastprint.com Friprix hand sanitizer Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-07 Centurionnetwork.Com

SaveBio COVID 19 realtime RTPCR Kit

Genbody COVID-19 IgM/IgG,2019-nCoV IgG/IgM Detection Kit

Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-07 Kelownacapnews.com Kwikfit 1000 / Kwikfit 400 Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-07 Sanicors.com

Temperature Screening Kiosk

Metal Detector and Temperature Screening Gate

UVC Light Mobile Towers

UVC Light HandHeld Wands

UVC Light Upper Air Sanitizers

Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-07 Pricenex.com Clarity Coviblock Covid-19 Rapid Test 20pk test kit Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-07 Medicalsuppliescanada.com Innova Safety Hand Sanitizer Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-07 Usfastprint.com Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-07 Panther East Various Products Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-07 Western Mask Various Products Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-06 Anytime Covid Test At Home Covid-19 Antibodies Rapid Test Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-10-02 Primed Medical Products Inc. Isolation Gowns Medical Device Complaint regarding false advertising that these isolation gowns met PB70 standards. Isolation gowns that did not meet PB70 standard were recalled by Primed. Health Canada is monitoring the recall.
2020-09-25 Prairie Bliss Laser

Botox

Dysport

Fillers

Prescription Biologic Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-24 PGE Inc. Various products Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-09-24 PSD Underwear Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-09-24 Etsy, Inc. (Jojo and Blue) Disinfectant Cleaning Spray Non-prescription drug Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-24 D2LM Distribution Inc. Sleek Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized products and claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-09-24 Etsy, Inc. (Olije Body Care) Natural Disinfectant Spray Non-prescription drug Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-24 Etsy, Inc. Pirate Oil Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-24 Shop Lentus Handy Antibac antisepic Instant gel hand sanitize Non-prescription drug Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-24 Pascoe Canada Neurapas Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-24 Medpoint Health Care

Disposable Face Masks

Face Shields

Gloves

CanPalm

Natural Health Product, Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-09-24 Shop Rainbows Face Mask Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-24 Canada Gloves Direct Various products Prescription drug, Medical Device, Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-24 Zenveda Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-23 Henry Schein KN95 Protective Face Masks Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-23 SafeTMed

SafeTMed PPE

SafeTMed hand sanitizers

Natural Health Product, Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-09-21 Tersera Not specified Prescription drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-21 Amazon.ca Cold-FX Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-18 Be Svex Be Svex Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-17 International Trade Deals Canada Face Mask Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-09-17 Guelph Predators Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-17 Office Central Zytec Germ Buster Clear Gel Hand Sanitizer 70% alcohol, 3.78L jug with pump Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-09-17 The Boarding House Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-17 BC Cancer Foundation Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-17 From the 6ix Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-17 Aarcs Safe Haven Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-17 Bay Area Health Trustee Corp

Mask Reprocessing

Electrostactic Disinfection

Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-17 GlobalPromed Various products Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-17 Office Central

Zytec Germ Buster Gel - 1 Litre

SaniSpray 75% Sanitizer - 60 ml

Goody Antibacterial Wipes

Germs Be Gone 75% Alcohol - 3.78 Litre Jug

Zytec Germ Buster Sanitizer Spray 80% - 500 ml

Germs Be Gone! Hand Sanitizer 65%

Natural Concepts Gel Hand Sanitizer

Soapopular

Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-09-17 Spinny Chair Face Mask Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-17 Agrobiome ULV Fogger Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-16

Making Moves Distribution

Boss Supplements

Glaxon Serenity

Glaxon Super Greens

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-15 Espace Beton Inc. / Purepoxy Bioss Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-15 The Shop Healthcare PLUS Sanitizing Hand Gel Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-15 Zoono Canada

Z - 71 Microbe Shield

Zoono Hand Sanitizer

Non-prescription drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-14 The Way Hollistic Collective The Balanced Way Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-14 The Shopping Channel Sanitizer Bracelet and Mask Bundle 4 Pack Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-14 Bio Greens Solutions Vital Oxide Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-14 Biomed International Product Corp Avena Sativa Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-14 Finnessiam Holistic Health Colloidal Silver Spray Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-14 Tsc.ca Sanitizer Bracelet and Mask Bundle Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-11 Reworks Upcycle Shop Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-11 Piako

Dakang Face Masks

Akinad Hand Sanitizer - 70% Ethyl Alcohol with Aloe

BiOSS Canada Hand Sanitizer

Premium Face Shield

Medical Device, Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-11 Meow Foundation Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-09-09 Heritage Martial Arts and Fitness Centre Face Mask Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-09 Candiishop Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-09-09 State of Slay State Of Slay™ - Super SLAYER Love Crew Mas Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-09-09 Evrlinx

Hand Sanitizer (500ml Liquid Spray Bottle)

OPTIM 33T3 Wipes - One Step Disinfectant Cleaner

Arna Medical Consulting Face Shields

Arna Medical Consulting NIOSH N95 Masks

Natural Health Product, Non-prescription drug, Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-09-09 Haimer Quality Wins Haimer Face Shield Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-09 Kitchener Rangers Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-09-08 Well.ca Global Components KN95 Three-Dimensional Protective Respirator Masks Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-08 Natural Factors Anti-Viral Potent Fresh Herbal Tincture Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-09-08 Peace Mafia Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-09-08 Chanderi Boutique Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-09-08 Twitter.com (Stony Plain BMX) Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-09-08 Cool Canuck Corp Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-09-08 Etsy, Inc. (Princess and Main) Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-09-08 Dynasty Curling Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-09-08 Clovis.com Perfect Paleo Powder Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-03 Frodor.com Real Source Immunity Soure powder Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-03 Twitter.com (Craigthusiast) ProtectON Reusable Protective Face Shield Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-03 Akran Marketing

QT-San Quat Disinfectant Wipes

Face Shield

Medical Device, Natural Health Product, Non-prescription drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-09-03 Aeris Canada Disinfectant Non-prescription drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-03 Masks Hamilton Face Mask Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-03 1MD.org Immunity MD Plus Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-01 Instagram.com (@Yeginjectionist) Derma Filler Prescription Biologic Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-01 Advanced Orthomolecular Research Inc. Quercetin Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-01 Partner AG Services OptiBASE 1000 Veterinary Drug Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-09-01 RTS Companies Inc. CitrusWirx2 OTC Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-08-31 C&D HVAC Distributeur UV Light Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-27 Instacovidtests.com KN95 Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-27 Kwikfil Canada Ltd. Kwikfit 1000 / Kwikfit 400 Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-27 Tavos Canada

Face Mask

Hand Sanitizer

Medical Device, Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-08-27 Repurpose Solutions Steriwipes Non-prescription drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-08-27 Amini54 Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-08-27 Covidtesting.biz Bioconfirm Covid-19 IgG, IgM Rapid Tests Kit Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-27

Blockchain Impact Institute

iCashRewards

Digital 1 Asset

Area Labs

Not specified Non-prescription drug, Medical Device incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-27 Georgio's Tavern Premium Apparel and More Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-08-27 Vita Activate 8 Medicinal Mushrooms Boost Immune System Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-08-27 Athome-covid19kit.com N95 FDA approved Medical Face Mask Medical Devic incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-27 Vital Lab Solutions Vital Oxide Non-prescription drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-27 International Medical Health Organization Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-27 Roxton Industries Disinfectant Foggers & Sprayers Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-08-26 Twitter.com Face Masks Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-26

Total Prepare Inc.

All Clean Natural

Face Shield

AllClean Hand Sanitizing Wipes

AllClean Hand Sanitizer Lemon Mint

All Clean Natural Sanitizer Fragrance Free

Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-26 Two Fifty Two Boutique

Face Mask - Kid

Face Mask - Adult

Black Bridge Brewery Hand Sanitizer

Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-08-25 Eastwood Biomedical Research Inc. Eleotin Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-24 Giniwish Cloth Pads Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-21 Facility Plus AEM 5700 Antimicrobial (Aegis Microbe Shield) OTC Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-18 Tosonimd Botox Non-prescription Biologic Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-18

The Soap Dispensary

Annares Natural Health

FemmyCycle Menstrual Cup Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-13 Natural Factors Nutritional Products Limited Quercetin Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-12 Etsy, Inc. (Oliva Creations) Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-12 Twitter (AfroChic Couture Boutique Espace Urbaine) Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-12 www.drbrite.com Dr. Brite Hand Sanitizer Non-prescription drug Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-12 Squeecy Mask Traders Squeecy Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-08-12

Roxton Industries

PJ Holdings Corp

Junction 56 Distillary

Straight Forward Sales

Shaver Industries

Roxton Wipes Nano-atomizer Non-prescription drug, Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued
2020-08-10 Facility Plus Aegis Microbe Shield Non-prescription drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-10 Envy Pillow Company COPPER infused Face Masks by EnVy Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-08-06

LCBO

PJ Holdings Corp

Environize Anolyte Disinfectant Non-prescription drug Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-07-29 Aqua Rems Inc. AR-2 Natural Health Product - Homeopathic Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-07-29 Advanced Nutraceutical Sciences Inc. / ANS Performance ANS Performance Diablo Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-07-27 Instagram.com (@nourishedbynic) Immune Boosting Recipe Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-22 RBY Gaming Antimicrobial Copper Coatings Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-22 RBY Gaming Solaris Lytbot Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-21 Life Choice Retail Homeopathic Lithium Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-21 Checkers Cleaning Supply Checkers Hand & Surface Alcohol Sanitizing Wipes Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-21 Checkers Cleaning Supply Forcefield Ear Loop Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-21 Checkers Cleaning Supply 71702 Vision Deodorant Disinfectant Spray+H40+ Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-21 Checkers Cleaning Supply SW015DIN Sprayway Disinfectant Spray For Health Care Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-21 Checkers Cleaning Supply Proclean Hand Sanitizer Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-21 Checkers Cleaning Supply Germ Be Gone Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-21 Checkers Cleaning Supply Wasip Safeway Hand Cleaner Towelettes Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-21 Checkers Cleaning Supply UBT Shield Pedal Activated Hand Sanitizer Stand Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-21 Checkers Cleaning Supply Checkers Free-Standing Sanitizer Dispensing System Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-14 Ortho Canada

Ecological Hand Sanitizer

Ecological Hand Sanitizer with Conditioning Aloe

AirArmour Face Shield

Ultra Hand Sanitizer with 70% Alcohol

Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-07-14 Various Naturopaths Not specified Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-13 Protegel Québec Inc. K N95 Respirator Medical Mask Medical Device Incidregarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-07-08 Shopper's Drug Mart Guard Hand Sanitizer Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-08 OralDent Pharma

Perio Plus Complete Oral Hygiene Maintenance Mouth Rinse

Periopro Natural

Perio Plus Base Rinse;

Perio Plus Anti-Cavity Oral Hygiene Maintenance Mouth Rinse

Perio Plus Desensitizing And Anti-Cavity Mouthwash

Perioplus Extra-Strength Hygiene Maintenance Mouthwash

Perioplus Oral Malodour & Anti-Cavity Hygiene Maintenance Mouthwash

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-07-07 Skin Vitality Botox Prescription Biologic Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-07-07

Boumatic Dealership Network

Chinook Dairy Service

Boumatic Teat LC - Teat DIP Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-04-22 NRP Organics O Legado Electrify™ Beverage Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-29 Poach Poach OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-26 8936625 Canada Inc. Enviro Fresh - Hydrogen Peroxide Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-25 Not specified 72 Hrs Survival & First Aid Non-prescription Drug Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-23 OralDent Pharma PerioPlus Advanced Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-22 Biosential Inc. ZenBev Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-19 QC-Clock COVID-19 Test Package Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-17 Etsy, Inc. Colloidal Silver 32 oz. 10ppm Antibiotic Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-17 Etsy, Inc. Sumac Spice 100g Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-17 Etsy, Inc. Essential oils blend Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-17 Etsy, Inc. Immune System Booster Syrup Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-17 Amazon.ca DIY Hand Sanitizer Non-prescription Drug Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-17 Etsy, Inc. Mask Filter Non-prescription Drug Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-17 Dr. Alex Wakter Botox Biologic Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-15 12 Baskets Nutrition & Health Co. VSC Super Cold Spray Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-11 Super Delivery International Space Sterilization Virus Shut Out - Portable Virus Protection Card Neck Strap Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-10 Ottawa Derm Center Botox Biologic Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-10 Ipharmadirect.com Various products Prescription drug Complaint regarding the advertising of an unauthorized product and unauthorized claims to healthcare professionals Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-09 Amazon.ca Botanica Turmeric Liquid Capsules Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-09 Iherb.com Immune System Activator Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-09 Ikare Med ActivKare Disinfectant and Sanitizer Non-prescription Drug Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-09 Beleaf Creations Various products Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-09 Kijiji.ca Sanitiser 1000 Liters in Totes Non-prescription drug Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-08 NutraOne Anti-Microbe OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-05 Amazon.ca Biological Disposable Protective mask with Earloops Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-05 Etsy, Inc. The Best Wild Sea Moss / Irish Moss Gel- Wild Organic and Raw! Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-05 Etsy, Inc. COVID face protection visor Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-05 Etsy, Inc. Immune System Booster Syrup Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-05 Medical 1 Products Portable Oxygen Concentrator Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-05 Amazon.ca Cannanda High Ground Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-05 Kijiji.ca Beyond Guardian Air Purifier Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-04 Capital Jayco N95 Mask

Disinfectant

Medical Device, Non-prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-04 Etsy, Inc. Breathe DEEP Cha Tonix Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-03 Amazon.ca Cannada High Ground Immune Booster Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-02 Etsy, Inc. Virus Protection Crystal Healing Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-02 Etsy, Inc. Sea Moss Gel 16oz (1LB) Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-02 Etsy, Inc. Esential oil hand sanitizer OTC Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-01 Etsy, Inc. Irish sea moss gel Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-01 Seventh Generation Seventh Generation OTC Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-01 Kärcher Canada Inc. Kärcher Steam Cleaner OTC Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-01 Ecologik World Ecologik Hand Sanitizer Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-01 Etsy, Inc. Natural Disinfectant OTC Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-06-01 Etsy, Inc. Sea Moss Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-29 Action Solution Conseil Fiberlock Advanced Peroxide Cleaner OTC Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-29 Action Solution Conseil Powder-free Black 6mil nitrile disposable glove Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-29 Action Solution Conseil Powder-free Black 6mil nitrile disposable glove with diamond textured finish Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-29 Action Solution Conseil Powder-free blue 4mil nitrile disposable glove Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-29 Action Solution Conseil WypAll Waterless Cleaning Wipes OTC Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-29 Action Solution Conseil Chapin 4 Gallon 24v Rechargeable Backpack Sprayer Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-29 Action Solution Conseil Chapin Euro Disinfectant & Bleach Backpack Sprayer 4 Gal Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-29 Action Solution Conseil Bio-Lux OTC Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-27 Covid-19testsnow.com COVID-19 IgM-IgG Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-25 Not specified Miracle Mineral Solution Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-25 Belvedere International Inc.

One Step Hand Sanitizer;

One Step Extra Strength Moisturizing Hand Sanitizer

Natural Health Product Complaint regarding the advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-05-25 Apetamin Syrup Canada Apetamin Syrup Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-22

Kijiji.ca

Crimson

Covid Touch-free PPE Dispensers Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-22 Amazon.ca Ensemble Covid-19 arc-en-ciel, Bandeau et Masque de Protection de citoyen Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-21 Canadian Western Herbs Herbs Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-20 Groupe Alliance Privilege Hand Sanitizer Gel Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-20 Jelavemesmains.com Désinfectant Pour Les Mains Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-20 Kijiji.ca Professional Face Shield Transparent - COVID 19 Protection Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-19 Best Buy Thermometer Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-14 ALPS MD Hand Sanitizer Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-14 Vita Activate Medicinal Mushrooms Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-05-13 Kijiji.ca Plasma Air Purifier - 10/10 air quality indicator Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-13 Amazon.ca Various products Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-05-11 O'Canada Soap Works Hand Sanitizing Lotion Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-05-05 Wish.com Disposable Nitrile Gloves Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-05-01 Canadian Distribution Channel Inc. Cdc Brand Hand Sanitizer Cdc70hs Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-04-30 Wellness Longevity Clinic Healing Water Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-04-27 Cell For Life Remestemcel-L Biologic Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-04-23 Clinique Valerie Berthelette Arsenicum Album 30ch Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-04-23 Constant America Manogel Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-04-22 NRP Organics O Legado Fortify™ Beverage Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-04-22 Apexlab.ca

Germ Be Gone

Germ Be Gone! Hand Sanitizer Gel

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-04-21 Newchic.com KN95 Face Mask Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-04-20 Sani Express Germa-San Hand Sanitizer Non-prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-04-09 Rocky Mountain Soap Company Nomad Hand Sanitizer OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-04-07 Medixbc.ca Not specified Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-04-06 SilverLung SilverLungs Generator Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-04-03 B-Y's Honey Farm Propolis Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-04-03 Sugarlash Pro Sugarlash Pro Biologic Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-31 Kijiji.ca Tumeric Capsules Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-30 Amazon.ca Black Cohosh Root Powder Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-30 Kijiji.ca Brad King Prostate 90C Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-26 All or Nothing Brewhouse Hand-sanitizers filled in beer cans Non-prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-26 Amazon.ca Disposable Children Surgical Protection Mask Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-20 La Parapharmacie Advanced Prostate Relief Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-19 Go Natural Canada Optimal EFA Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-19 Good N Natural Estrosmart Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-19 Ki Nature et Santé Health First Vitamin D Supreme Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-17 Harmless Products LLC Harmless Cigarette Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-12 Alive Health Centre Adrena Smart Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-12 Ave Maria Specialties Pau d'Arco Inner Bark Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-12 BMS Resources New Roots Ultra Zinc Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-12 Body Energy Club Ultra Zinc Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-12 Food Smiths Coenzyme Q10 Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-12 Global Chinese Herb Healing Cancer Tumor E-consultation Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-12 Hollow Reed Holistic Not specified Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-11 Calgary Integrative Medicine Supplements to treat covid Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-09 Beauty Rewind, Inc. Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-09 External Affairs Medical Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-09 Laser and Skin Care Med Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-09 Lucere Dermatology & Laser Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-06 Iontocure Iontocure ID- 200 Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-06 Renu Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-03-04 Cialis Canada Cialis Prescription Drug Complaint regarding the direct-to-consumer advertising of Cialis Compliance verification ongoing; Health Canada is assessing the issue.
2020-03-02 Encore Medical Rejuvination
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Dysport
Biologics Complaint regarding the direct-to-consumer advertising of Botox cosmetic and Dysport Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-02-26 Dunbar Medical (Amazon.ca)
  • Cryoderm Heat - Pain Relieving Warming Lotion
  • Cryoderm - Pain Relieving Cold Therapy Gel
Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-26 Innovus Pharmaceuticals Inc. RecalMax Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-26 Seaford Pharmaceuticals Inc. K-Citra 10 Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-25 Yabangbang (Ebay.ca) Yabangbang Hand Piece Medical device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-24 Danesthetics at Third Avenue Spa
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Nuceiva
  • Dysport
Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Nuceiva and Dysport Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-02-19 Provita Nutrition Biopiperine Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-17 Ion Genacol Canada Inc. Genacol Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-14 4'Pat Beauté Inc. Baume Protecteur Équidéo 400 G Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-05 Abboud Plastic Surgery Centre
  • Botox Cosmetic (Onabotulinum Toxin A)
  • PRP
Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox and PRP Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-05 Carrie'L Salon and Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-02-05 Dermis Advanced Skin Care
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Botox
  • Belkyra
  • Juvederm
  • Trusculpt
  • Pollogen
Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Nelkyra, Juvederm, Trusculpt and Pollogen Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-02-04 Elle Québec Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2020-02-04 Ottawa Laser Clinic
  • Botox Cosmetic (Onabotulinum Toxin A
  • Dysport
  • Latisse
  • Juvederm
  • Restylane
Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Dysport, Latisse, Juvederm and Restylane Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-31 La Coop Gastribalance Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-01-31
  • Nutraphilia
  • Distributions Santé Leblanc
Various products Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-01-27 The Best You
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Xeomin
  • Dysort
  • Belkyra
  • Juvederm
  • Coolsculpting
  • Venus Freeze
  • Venus Legacy
Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-22 Costco Wholesale Webber Natural Apple Cider Vinegar Capsules Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-01-21 Tosoni MD
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Juvederm
Prescription Drug, Biologic Complaint regarding the direct-to-consumer advertising of Botox cosmetic and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-20 Mydtox Relief Inc. DHM Detox Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-01-14 Bellair Laser Clinic
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Botox
  • Emsculpt
  • Juvederm
Prescription Drugs, Medical Device Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-14 Gilead Yescarta Prescription Biologic Complaint regarding the direct-to-consumer advertising of Yescarta Compliance verification ongoing; Health Canada is assessing the issue.
2020-01-14 HPI Health Products Inc. Lakota Roll-On Pain Reliever Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-01-14 New Derma Med Laser Clinic
  • Belkyra
  • Juvederm
Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Belkyra and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-14 Skin Injectables
  • Latisse
  • Teosyal Ultra Deep
Prescriptin Biologic, Medical Device Complaint regarding the direct-to-consumer advertising of Latisse and Teosyal Ultra Deep Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-14 Toronto Beauty Clinic
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Botox
  • Dysport
  • Xeomin
  • Juvederm
Prescription Biologics Complaint regarding the direct-to-consumer advertising of Botox, Dysport, Xeomin and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-14 Toronto Botox
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Revanesse
Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Revanesse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-13 Anti-Aging Medical and Laser Clinic Vancouver
  • Belkyra
  • Latisse
  • Juvederm Voliftx
Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Belkyra, Latisse and Juvederm Volift Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-13 Cinderella Beauty Clinic
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Belkyra
  • Latisse
  • Ulthera
Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Latisse and Ulthera Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-13 Dr. Daniel Yip Restorative Skin Care Health
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Dysport
Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-13 EverYoung Medical Aesthetics Centre
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Belkyra
  • Coolsculpting
  • Juvederm
Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Coolsculpting and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-13 Profile Ltd.
  • Sculpsure
  • BodyFX
Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-13 Richmond Cosmetic
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Xeomin
  • Dysport
  • Belkyra
  • Juvederm
Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Xeomin, Dysport, Belkyra and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-13 Vancouver Laser
  • Botox Cosmetic (Onabotulinum Toxin A)
  • Botox
  • Belkyra
  • Latisse
  • Sculptra
Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Latisse, and Sculptra Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-01-10 Felix Health Inc.
  • ED Medications
  • Acne Medications
  • Hair Loss Medications
Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-01-08 Slim Reset Slim3Tox Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2020-01-07 D2LM Distribution Inc. Sleek Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2020-01-06 Biotrade Canada Ltd. U-Dream Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2020-01-06 Frontrow Canada Luxxe White Enhanced Glutathione Natural Health Product xComplaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-12-31 Animora Gel Dentaire Canneberges Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-12-27 Innovus Pharmaceuticals Inc. Apeaz Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-12-23 Harmonic Arts Botanical Dispensary Cordyceps Mushroom Dual Extract Powder Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-12-23 Innovus Pharmaceuticals Inc. RecalMax Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-12-21 Elizabeth Lavoie Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox cosmetic Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-12-20 Earth MD

NN. 14T0 Environmental Aid

NN.B7J4 Colloidal Silver

Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-12-20 LaserBody MD

Botox Cosmetic (Onabotulinum Toxin A)

Botox

Dysport

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox cosmetic, Botox and Dysport Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-12-19 RejuvaMD

Botox Cosmetic (Onabotulinum Toxin A)

Botox

Latisse

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox cosmetic, Botox and Latisse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-12-16 Victoria Park MediSpa

Botox Cosmetic (Onabotulinum Toxin A)

Botox

Xeomin

Dysport

Belkyra

Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Xeomin, Dysport and Belkyra Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-12-11 Vision Ease Clear Blue Filter Lenses Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-12-10

Blue Sky Supermarket

Hasty Market

Stud 100 Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-12-10 Concept Medical PRP - Platelet-Rich Plasma Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-12-10 Safeway Pharmacy Various products Prescription Biologic Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-12-10 The CanadianPharmacy.com & AccuScreen Various products Prescription Drug, Non-prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-12-09 SteroidsCanada.ca Testosterone Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-12-06 Puressentiel Canada SOS Lice Complete Treatment Lotion + Comb Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-12-05 Serene Radiance

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Belkyra

Latisse

Prescription Drug, Biologic, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Dysport, Belkyra and Latisse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-12-04 Renu Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-12-04 VGH Solutions Inc. Dr-Ho's Circulation Promoter Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-12-03 San Medica International, LLC SeroVital Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-12-03 The Cosmetic Clinic

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Xeomin

Latisse

Deoxycholic Acid

Prescription Drug, Biologic, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Dysport, Xeomin, Latisse and Deoxycholic Acid Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-11-28 Albany Laser and Cosmetic Centre

Botox Cosmetic (Onabotulinum Toxin A)

Kybella

Dysport

Prescription Drug, Biologic, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Kybella and Dysport Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-11-28 Cosmedics

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Xeomin

Belkyra

Prescription Drug, Biologic, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Dysport, Xeomin and Belkyra Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-11-25 Les Produits Camelus Huile D'Autruche Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-25 Ottawa Medical Spa and Aesthetics

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Latisse

Prescription Drug, Biologic, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Belkyra and Latisse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-11-25 Pacific Mental Health Cozaar Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-21 Fertilify Inc. Fertilify Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-11-21 Technologies Yad Inc. Fertil Pro Ubiq Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-11-15 Nutri-Os Animodel 10-Emotion Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-14 High Tech Development LLC Electro Antiperspirant Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-14 Iontocure

Iontocure ID-100

Iontocure ID-200

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-14 RA Fischer co.

RA Fisher MD-1

RA Fisher MD-2

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-13 Compass Dermatology

Botox Cosmetic (Onabotulinum Toxin A)

Xeomin

Dysport

Latisse

Belkyra

Sculptra

Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Xeomin, Dysport, Latisse, Belkyra and Sculptra Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-13 RA Fischer Co.

RA Fisher MD-1

RA Fisher MD-2

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-13 Zoono Group Limited Zoono Skin Sanitizer Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-07 Jamieson Laboratories Ltd.

Vitamin C

Vitamin D

Mushroom Complex

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-11-01 New Image Cosmetics

Botox Cosmetic (Onabotulinum Toxin A)

Latisse

Belkyra

Juvederm

Juvederm Voluma

Juvederm Volbella

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Latisse, Belkyra, Juvederm, Juvederm Voluma and Juvederm Volbella Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-11-01 Sherlase Clinic

Botox Cosmetic (Onabotulinum Toxin A)

Latisse

Juvederm

Softlift

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Latisse and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-11-01 Teshima Plastic Surgery

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Latisse

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Belkyra and Latisse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-10-31 Elitemed Inc. Elite-PRP Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-31 NAWAI IMPORTS Etu'S Kava Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-30 Emotions Lab Bonheur Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-29 Natural Path/Silver Wings LLC Colloidal Silver 50 Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-29 The Himalaya Drug Company

Garcinia

Veincare

Leancare

Arjuna

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-28 Innovation Dermatology

Botox Cosmetic (Onabotulinum Toxin A)

Latisse

Belkyra

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Latisse and Belkyra Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-10-28 Innovus Pharmaceuticals Inc. Diabasens Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-10-28 Mardian Natural Medicine ADR Life Force Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-24 Amy Apsin Ecohoof Pink Hoof Clay Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-23 EBYSU EBYSU Ashwagandha Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-22 8 West Cosmetic

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-22 LiveVantage Canada Ltd. Protandim Nrf2 Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-22 Vancouver Laser

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-22 Young Living Essential Oils, LC Various products Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-16 New Nordic Inc.

Chili Burn Strong

Zuccarin Diet

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-15 Muscle Gear Zopiclone Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-10-07 Imagine Laserworks Laser Therapy Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-03 Innovus Pharmaceuticals Inc. Prostagorx Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-10-01 A Touch of Light Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Abboud Plastic Surgery Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Advanced Laser Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Allure Hair and Spa

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Juvederm Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Beachwood Cosmetic and Laser

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Xeomin

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Dysport and Xeomin Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Chrysalis Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Dermaworks Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-10-01 Dermis Advance Skin Care Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Dr. James Bonaparte Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Dr. Julie Lacroix Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Dr. Loyd Van Wyck Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Dr. Peter Brownrigg Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Epiderma

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Juvederm Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Facial Surgery and Cosmetic Centre of Ottawa

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Prescription Drug, Biologic Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Kanata Skin Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Lavie Health Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 LCI Laser Medispa Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Lorna Vanderhaeghe Health Solutions a Division of Jamieson Laboratories Ltd. Estrosmart Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-10-01 Nutraceutical Medicine Company Inc. PURICA Complete 360 Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Ottawa Plastic Surgery

Restylane

Juvederm

Medical Devices Complaint regarding the direct-to-consumer advertising of Restylane and Juvederm Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 PearlMedica Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Renu Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Revivelife

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Juvederm

Prescription Drug, Biologic, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Dysport and Juvederm Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Skin Revival Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Skins Derma Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 The Best You

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Prescription Drug, Biologic Complaint regarding the direct-to-consumer advertising of Botox and Belkyra Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 The Ottawa Clinic

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Prescription Drug, Biologic Complaint regarding the direct-to-consumer advertising of Botox and Belkyra Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 Vancouver Laser and Skin Care Centre Inc. Latisse Prescription Drug Complaint regarding the direct-to-consumer advertising of Latisse Compliance verification ongoing; Health Canada is assessing the issue.
2019-10-01 WassefMD

Restylane

Juvederm

Medical Devices Complaint regarding the direct-to-consumer advertising of Restylane and Juvederm Compliance verification ongoing; Health Canada is assessing the issue.
2019-09-30 Arthritis Society Humira (Adalimumab) Prescription Biologic Complaint regarding the direct-to-consumer advertising of Humira Compliance verification ongoing; Health Canada is assessing the issue.
2019-09-30 Crohn's and Colitis Canada Humira (Adalimumab) Prescription Biologic Complaint regarding the direct-to-consumer advertising of Humira Compliance verification ongoing; Health Canada is assessing the issue.
2019-09-30

Joyviva.ca

8 West Cosmetic Surgery and Laser Skin Clinic

Latisse Prescription Biologic Complaint regarding the direct-to-consumer advertising of Latisse Compliance verification ongoing; Health Canada is assessing the issue.
2019-09-28 Downtown Vancouver Optometry Clinic Latisse Prescription Drug Complaint regarding the direct-to-consumer advertising of Latisse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-09-27 Innovus Pharmaceuticals Inc. Prostagorx Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliance materials are modified/removed/discontinued.
2019-09-26 Nembutal Online Euthanasia Nembutal Prescription Drug Complaint regarding the direct-to-consumer advertising of Nembutal Compliance verification ongoing; Health Canada is assessing the issue.
2019-09-24 Intellistem Technologies Stem Cell Biologic Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-09-23 Innovus Pharmaceuticals Inc. Urivarx Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliance materials are modified/removed/discontinued.
2019-09-19 John Ellis Water Faraday-Ellis Water Machine Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-09-17 Green Biotics Kiosk

E-Pulse Tectura Beauty EMS-Pro Tech

Avologi Scientific Eneo Advanced- Model ENEO426

Lavelier-Advanced Marine Bio-Syringe 12g/0.42oz

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-09-13 Evolution Fitness Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-09-13 Sangter's Health Food Store

Magnesium Hydroxide with Malic Acid

Magnesium Bisglycinate

Magnesium Oxide 420mg

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-09-12 Innovus Pharmaceuticals Inc. Recalmax Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-09-10 Jiani Medical Stockings Jiani Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-09-09 Innovus Pharmaceuticals Inc. Prostagorx Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-09-04 Sprout Pharmaceuticals Canada Addyi Prescription Drug Complaint regarding the direct-to-consumer advertising of Addyi Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-29 Biosense Clinic

L-Glutamine Plus

Apple Cider Vinegar + Cr

Inositol+

Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-29 Vita Aid L-Glutamine Plus

Termidm

Apple Cider Vinegar+Cr

Inositol+

Optifort

Verdha

Cerebright

Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-28 Borea Canada Various products Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-08-28

Merck Vaccines

Pfizer Vaccines

Gardasil 9

Prenar 13

Trumenba

Biologic Complaint regarding the direct-to-consumer advertising of vaccines Compliance verification ongoing; Health Canada is assessing the issue.
2019-08-28 Prime Hemp Prime Respiratory Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-28 Veeva

Veeva Teen Formula

Veeva Sleep Formula

Theanine and Magnesium

Essential Oil Mists

Aromatherapy Roll-ons

Pure Essential Oil Blends

Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-28 Well Being Journal Psilocybin Prescription Durg Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2019-08-19 D2LM Distribution Inc. Kit Sleek Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-16 Chrysalis Rejuvenation Clinic

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Juvederm

Radiesse

Yeosyal

Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Dysport, Juvederm, Radiesse and Yeosyal Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-16 Kanata Skin Clinic

Botox Cosmetic (Onabotulinum Toxin A)

Latisse

Belkyra

Juvederm

Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Latisse, Belkyra and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-14 Dermapure

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Xeomin

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Dysport and Xeomin Compliance verification ongoing; Health Canada is assessing the issue.
2019-08-14 EverYoung Medical Aesthetics Centre

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Belkyra

Kybella

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Dysport, Belkyra and Kybella Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-14 Peak Human MD

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Juvederm

Revanesse

Prescription Drug, Biologics, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Juvederm and Revanesse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-14 Pender Medi Spa

Botox Cosmetic (Onabotulinum Toxin A)

Latisse

Juvederm

Prescription Drug, Biologic, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Latisse and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-14 Skin Technique

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Revanesse

Prescription Drug, Bioloic, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Juvederm and Revanesse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-14 Yaletown Laser Centre

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Prescription Drug, Biologic Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-13 Bodé Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-13 Dermis Advance Skin Care

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Juvederm

Prescription Drug, Biologic, Medical Device Complaint regarding the direct-to-consumer advertising of Botox, Belkyra and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-13 Facial Surgery and Cosmetic Center of Ottawa

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Latisse

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Dysport and Latisse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-08 Innovus Pharmaceuticals Inc. Apeaz Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-08-06 DermaWorks

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Dysport

Filler

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Dysport and Filler Compliance verification ongoing; Health Canada is assessing the issue.
2019-08-01 Pink Lotus Alternative Care

Cool Mint Cannabis Body Butter

Cedarwood Cannabis Body Butter

Lavender Cannabis Body Butter

Cannabis Synergy Body Butter

Cannabis Sweet Grass Body Butter

Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-07-30 Viker Company Group Ltd.

Multiflowers Green Bee Propolis

Sangel

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-07-29 Innovus Pharmaceuticals Inc. BH Testosterone Booster Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-07-26 Milestone Pharmaceuticals Inc. Etripamil Prescription Pharmaceutical Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-07-23 Innovus Pharmaceuticals Inc. Urivarx Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-07-19 RenuSpa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-07-16 Hearbloom

Hearbloom x1

Hearbloom x2 pro

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-07-16 MediNinja

Earcentric Joy

Earcentric Easycharge

Earcentric Easycharge2

Earcentric Fit

Earcentric Mini800

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-07-12 All Natural Nutritional Products

Smooth Change

Heart Health

Bone Health

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-07-11 Northern Saunas Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-07-10 Chinook Hot Tubs & Saunas Infrared Sauna Medical Device Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-07-10 Groupon Inc. MIC-Lipotropic B12 Oral Shots Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-07-09 Iontocure Iontocure Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-07-09 Sparkle Lifestyle & MediSpa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-07-08 Iscador AG Iscador M Serie Liquid Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-07-02 Innovus Pharmaceuticals Inc. Diabasens Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-24 Skins Derma Care Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-19 GSK Nucala Biologic Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-19 The Spa 654 Club Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-15

Evolt

Accuniq

Evolt360 Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-13 Acacia Health Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-13 Ballistic Labs TRT Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-13 Blackstone Saunas Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-13

Clearlight Saunas Canada

Canada Saunas

Sauna Works

Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-13 Eco-Tech Saunas Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-13 Growthcell Global Corporation Growthcell Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-13 Health Mate Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-13 Jacuzzi Ontario Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-13 JNH Lifestyles Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-13 Lifeworks Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-13 Montreal Saunas Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-13 The Sundance Spa Store Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-13 Tropical Saunas Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-13 Ultimate Products for Life Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-13 Wayfair LLC Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-07 Canadian Spa Company Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-04 Clinique de Chirurgie Esthétique

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-04 Medical Spa Club Latisse Prescription Drug Complaint regarding the direct-to-consumer advertising of Latisse Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-03 Centre de Dermatologique du Québec Métropolitain

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-03 Cinq Sens - Médico Esthétique

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-03 Epiderma

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-03 La Clinique de Chirurgie de Gatineau

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Juvederm Compliance verification ongoing; Health Canada is assessing the issue.
2019-06-03 Lunaesthétique

Restylane Skinboosters

Radiesse

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-03 Medic Spa Gatineau

Botox Cosmetic (Onabotulinum Toxin A)

Dermal Fillers

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Dermal Fillers Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-05-31 Naka Herbs & Vitamins Ltd Naka Platinum Nattokinase Natural Health Product Complaint regarding the advertising of unauthorized claim Compliance verification ongoing; Health Canada is assessing the issue.
2019-05-25 Bausch Health, Canada Inc. Cold-FX Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-05-24 New Nordic Inc. Equazen Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-05-21 Innovus Pharmaceuticals, Inc. Diabasens Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-05-14 Dental Brands SDI Permite 1 Spill Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-05-14 Island Smile SDI Pola Day CP 35% Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-05-13 Foot Care Matters Laser Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-05-12 Dermalogix Partners Inc. Dermazinc Spray Nonprescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-05-08 Michigan Integrative Health Stem Cells Biologic Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-05-07 Toda Herbal International Ltd. HeartofGold Formula Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-05-07 Zoetis Canada Inc. Simparica Veterinary Health Product Complaint regarding advertising of misleading product information Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-29 Regional Safety Inc.

Bacitracin Zinc

Neomacin

Polymycin

Nonprescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-25

AbbVie Corporation

Amgen Canada

Sanofi Canada

Article on Biosimilars vs. Biologics Biologics Complaint regarding an article discussing Biosimilars vs. Biologics Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-25 Alert First Aid Philips Heart Start AED Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-25 Clinique Cholé Médico-Esthétique

Belkyra

Sculptura

Prescription Biologic, Medical Device Complaint regarding the direct-to-consumer advertising of Belkyra and Sculptura Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-04-25 Clinique Neuro-Outaouais

Botox Cosmetic (Onabotulinum Toxin A)

Xeomin

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox and Xeomin Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-04-25 Vetrex Group Inc. Dasuquin Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-04-24 La Clinique du Dr. Sylvain Simard

Botox Cosmetic (Onabotulinum Toxin A)

Hyaluronic Acid

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox and Hyaluronic Acid Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-04-24 Novaderma

Botox Cosmetic (Onabotulinum Toxin A)

Xeomin

Dysport

Prescription Drug, Biologics Complaint regarding the direct-to-consumer advertising of Botox, Xeomin and Dysport Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-04-23 Helius Medical Technologies Portable Neuromodulation Stimulator (PoNS) Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-23 Odas Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-04-22 Ebay (Spectra) Spectra S1 Breast Pump Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-18 Individual selling on Kijiji Lantus Solostar Biologic Drug Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-18 Obesity Research Institute, LLC.

Lipozene

Metaboup Plus

Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-04-12 Wal-Mart Canada Corporation

Infrared Sauna

Costway Portable Steam Sauna

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-04-11 Proflamps Proflamps Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-10 Amazon (HSTV) Pocket Fetal Doppler Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-10 Amazon (Snugglebug) Baby Sound Amplifier Monitor Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-06 Homeocan Inc. Kids 0-9 Night Syrup Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-04-02

Annette Landman

White Dove Healing

Educator Biofeedback System

Pro Educator Cybernetic System

Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-04-02 Renuspa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-03-29 Dr. Frédéric Croteau Breast Implants Medical Device Complaint regarding the direct-to-consumer advertising of misleading information Compliance verification ongoing; Health Canada is assessing the issue.
2019-03-25 NeuroReset Inc. NeuroReset Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-03-22 Stem Cell Centers Stem Cell Therapy Biologic Drug Complaint regarding the advertising of an unauthorized product including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2019-03-21 Compass Dermatology Joule Laser System Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-03-20 Amazon (SmartValleyTech) Gvento TENS Unit Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-03-18 Zymeworks Inc.

ZW25

ZW49

Biologic Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-03-14

Healthy Planet Canada

Popeyes Canada

Kaizen Ephedrine HCL

4Ever Fit Ephedrine HCL

Synergenex Ephedrine HCL

Natural Health Products Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-03-12 BioTE Medical BioTE Hormone Pellet Therapy Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-03-11 Distribution JB Beauté Inc. Hyaluronic Acid Natural Health Product, Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-03-05 PAC Health (Canada) Inc. Sambucol Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-03-05 Sage Saje Tranquility Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-28 Exhalo Inc. Halogenerator Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-28 Reviviscent Health Not Specified Natural Health Product - Homeopathic Complaint regarding the advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-28 Salt Wave Halogenerator Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-28 The Spa Ottawa Halogenerator Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-27 Canadian Halotherapy Association Salsano Halogenerator Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-22 Meditech International Inc. Bioflex Laser Therapy System Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-20 JackHealth

Sildenafil

Tadalafil

Prescription Drug Complaint regarding the direct-to-consumer advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-02-14 Berton Physiotherapy & Chiropractic

Bioflex Laser Therapy System

Infrared Sauna

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-14 Nia Pure Nature Moringa Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-13 Maple Health Organic Inc. Cold + Flu Therapy Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-02-08 Euro Reflections Hair Studio-Spa-Medispa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of misleading product information Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-08 Euro Reflections Hair Studio-Spa-Medispa

Sculpsure

Venus Freeze MP2

Halogenerator

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-04 Bellair Laser Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2019-02-01 Saunafin Saunas Saunafin Medical Device Complaint regarding the advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2019-01-30 Ebay (dentalandhealthcare) Electro Convulsive Therapy Unit Medical Device Complaint regarding the advertising of an unauthorized product including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2019-01-22 Insight Enterprises Inc. Joint Aid Plus Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2019-01-21 Bayer Inc. Nova-T (Intrauterine Device) Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-01-21 Superior Medical Limited Nova-T (Intrauterine Device) Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance verification ongoing; Health Canada is assessing the issue.
2019-01-08 Alive Health Centre Various Products Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2019-01-08 Not specified; unlisted American "scam" company (1-866-453-6467 ext 1064) HP-360 Oil Natural Health Product Complaint regarding the advertising of an unauthorized product including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-28 Amazon BU (Laser-based Medical Device for Onychomycosis)_ Medical Device Complaint regarding the advertising of unauthorized products and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-28 Amazon Nail Cleaning Laser Device (Laser-based Medical Device for Onychomycosis)_ _ Medical Device Complaint regarding the advertising of unauthorized products and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-28 Amazon (Cure X) Cure-Ex (Laser-based medical device for Onychomycosis) Medical Device Complaint regarding the advertising of unauthorized products and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-28 Amazon (Emperor of Gadgets) Nail Cleaning Laser Device (Laser-based Medical Device for Onychomycosis)_ _ Medical Device Complaint regarding the advertising of unauthorized products and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-28 Amazon (Home Care Wholesale) (Laser-based medical device for Onychomycosis) Medical Device Complaint regarding the advertising of unauthorized products and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-28 Amazon (Two Blue Diamonds) (Laser-based medical device for Onychomycosis) Medical Device Complaint regarding the advertising of unauthorized products and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-19 Shoppers Drug Mart Botox Cosmetic (Onabotulinum Toxin A), Dysport and Latisse Biologics Complaint regarding the direct-to-consumer advertising of Botox, Dysport and Latisse Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-18 Aloe Vera of America, Inc. Forever Beta-A-Care Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-18 Postal DMD, Inc. Regalia-C 191 Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-11 Quincy Bioscience Lipozene Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-11 Quincy Bioscience Prevagen Natural Health Product Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 A Beautiful Child Placenta Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 A Gift of Life Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Alex James Wellness Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 All Birth Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Association of Placenta Preparation Arts (APPS) Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Baby Mine Birth Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Beautiful Beginnings Ontario Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Bella Baby Birth Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Beth Mackenzie Doula Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Birth Ways International Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Birthing Blessings Doula & Birth Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Blissful Birth Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Bloor West Doula & Placenta Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Blossoming Birth Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Brooke Heffernan Birth & Postpartum Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Central Alberta Doulas Inc. Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Childbirth Choices Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Chinook City Doulas Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Circle of Life Birth Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Dorothy Kaminski Guerra Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Earth Bound Holistic Doula Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Earthside Journeys- Maternal Health Supporter and Infertility Warrior Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Edmonton Area Family Doulas Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Embrace Birth Doula Care Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Gentle Birth Corporation Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Graceful Birth Doula Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Hamilton Doula Group Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Healing Tree Essentials Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Kelly Maslen Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Lake Country Doulas Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Life After Birth Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Madelina Birth & Baby Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Maidenhair Birth Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Mandala Birth Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Melynda Petersen Birth Doula Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Mia Bella Mamma Placenta Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Miracle Placenta Care Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 New Roots Birth Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 New Spirit Arrivals Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Nikky Clarke Placenta Encapsulation Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Nurtured Life Placenta Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Oak & Acorn Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Okanagen Doula Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Placentials Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Prenatal Journey Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Pure Birth Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Pure Placenta Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Ridge Meadows Doula Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Roots of Life Placenta Encapsulation Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Steady Hand Birth Doula Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 SuperMomma Doula & Placenta Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Taking Root Doula Care Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Tender Touches Doula Services, Inc. Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 The Brampton Doula Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 The Nesting Instinct Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 The Wellness Garden Doula Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Toronto Placenta Services Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-04 Winnipeg Placenta Encapsulation Encapsulated Human Placenta Biologic Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-12-03 Inception Lifebank Umbilical cord blood Biologic Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-11-29 Alnylam Pharmaceuticals Inc. ONPATTRO (Patisiran) Biologic Complaint regarding the advertising of an unauthorized product Compliance verification ongoing; Health Canada is assessing the issue.
2018-11-29 Saje Natural Business Inc. Sage Pain Release Essential Oil Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-11-22 Naturally Splendid Enterprises, Ltd. Natera-FX Phyto Mood Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-11-19 Counter Scientific Development (GZ) Limited Dr. Ho's Circulation Promoter Medical Device Complaint regarding the advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-11-14 Guangzhou Xinbo Electronic Co., Ltd Circulation Promoter TENS Medical Device Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2018-11-09 ByoSent Pharma INC Feramax Polysaccharide- Iron Complex Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-11-09 Stephen Health Agency Inc., Med Marijuana Division Mari-Co Cannabis Sativa Seed & Coconut Oil Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-10-31 Bio-K + International INC Bio-K Plus Strong-Fort Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-10-31 JAMP Pharma Corporation Potassium Chloride Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-10-31 Johnson & Johnson INC. Polysporin OTC Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-10-22 Ebysu Nutrition ENYSU Milk Thistle Extract Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-10-10 Procter and Gamble INC. Align Probiotic Supplement Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-10-03 Pfizer Canada INC. Prevnar 13 Biologic Complaint regarding the direct-to-consumer advertising of Prevnar and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-10-02 New Nordisk Canada INC. Saxenda Prescription Drug Complaint regarding the direct-to-consumer advertising of Saxenda Compliance verification ongoing; Health Canada is assessing the issue.
2018-10-01 Sisu Inc. Full Spectrum Curcumin Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-09-27 BritaMed Inc. Fox Laser System Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2018-09-27 Fotona D.O.O. Fotona XP Focus Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-09-25 Beautybarnurse Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2018-09-18 Webber Pharmaceuticals Inc. Various Products Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-09-05 GlaxoSmithKline INC. Shingrix Biologic Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-09-04 New Nordic INC, Webber Naturals Various Products Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-31 Similasan AG Similasan Natural Health Product- Homeopathic Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-30 Seafood Pharmaceuticals Seacalphyx Prescription Drug Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-27 New Nordic Inc and Webber Naturals Various Products Natural Health Product Complaint regarding advertising of misleading product information Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-17 Clarite Laser Esthetics Botox Cosmetic (Onabotulinum Toxin A) and Xeomin Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Xeomin Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Bradford Skin Clinic and Med Botox Cosmetic (Onabotulinum Toxin A), Xeomin and Dysport Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox, Xeomin and Dysport Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Dr. Robertus Laser and Cosmetic Clinic Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Dr. Boulas Medical Spa Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Glow Medispa Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 LaserBodyMD Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Rival Cosmetic Surgery Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Santuary Spa Newmarket Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, unauthorized claims, and the advertising of the Health Canada logo and endorsement by Health Canada Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Skin Care Medica Botox Cosmetic (Onabotulinum Toxin A), Xeomin and Dysport Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox, Xeomin and Dysport Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 The Centre for Dermatology Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 The Van Vilet Clinic Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 The York Plastic Surgery Centre Juvederm Medical Device Complaint regarding the advertising of unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 Visage Clinic Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-16 York Laser and MedSpa Various products Prescription Drug and Medical Device Complaint regarding the direct-to-consumer advertising of various prescription products, and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-03 QRA Services Canada, Premier Research Labs Canada Premier Research Labs products Unknown Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-08-01 Pharmalucence Pharmalucence Generic Mebofenin Prescription Drug Complaint regarding the advertising of unauthorized products and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-30 Plexus Worlwide LLC Various products Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-27 External Affairs Medical Spas Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-27 Groot Derma Surgery Centre Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-27 Lucere Dermatology and Laser Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-27 Medexus Inc. Various products Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-25 Back to Earth Sweet Pea Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-19 Med Barn INC. Visceral+GastroGard Veterinary Health Product and Prescription Drug Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-11 Inspire Esthetics Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2018-07-09 HerbaMAX Canada HerbaMax for Women, HerbaMax for Men Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-27 Regalia C-191 Regalia-C-191 Natural Health Product Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-20 Breathe Body and Soul Spa Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-20 CBD Therapies Various Products Cannabis-Natural Health Product Interface Complaint regarding the advertising of unauthorized products and unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-19 InMode Aesthetic Solutinos Forma and Fractora Medical Device Complaint regarding the advertising of products with unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-12 The Sharma Clinic Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-07 Endoceutics Intarosa Prescription Drug Complaint regarding the advertising of unauthorized products and unauthorized claims Compliance verification ongoing; Health Canada is assessing the issue.
2018-06-04 CBD Therapeutics Various Products Cannabis-Natural Health Product interface Complaint regarding the advertising of unauthorized products and unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
Closed complaints
Closed complaints
Date received Company/ Organization Product(s) Product type Complaint detail Action
2022-06-24 City Wear Optical Freshkon
Lacelle by
Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-06-22 Natural Factors Nutritional Products Limited Magnesium Bisglycinate; Mag Bisglycinate; Magnesium 200 mg
Magnesium 200mg; Magnesium; Magnesium 200mg; Magnesium Bisglycinate; Magnesium Bisglycinate 200mg; Pure Magnesium Bisglycinate
Magnesium Citrate; Magnesium; Magnesium 300mg; Magnesium Citrate 300mg
Natural Health Product Complaint regarding the advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2022-06-22 Les Eaux Saint-Léger/Waters Inc. Solexin.H2O avec alcool
Solexin.H2O Sans Alcool
HydraPure Desinfectant;
HydraPure Sanitizer
Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2022-06-21 D2D Health Co. Phare Medica Turquoise Nitrile Gloves - CASE (1000 Gloves) Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material Modified/Removed/Discontinued.
2022-05-19 OlegoXpress Re-Usable Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2022-05-18 Aura Inner Beauty Inc. Aura Inner Beauty Restorative Powder Natural health Product Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material Modified/Removed/Discontinued.
2022-05-17 Harmonic Arts Chaga
Syrup
Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2022-05-17 BlueSky Organics Ultra-Lyte Over The Counter Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-05-13 Aaramex CA via Amazon.ca Blood pressure monitor Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-05-12 Wonders of Nature Organika Cordyceps
St. Francis Green Tea
Other Various Products
Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2022-05-12 Spectrum Supplements Sockeye Salmon Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2022-05-09 RoseSkinCo. Lumi - IPL Hair Removal Handset and the OG - IPL Hair Removal Handset. Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-05-06 FION Beauty Supplies Canada Inc. HydraDerm+ Professional Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-05-05 Allex Housses Gamacide3 Multisurfaces Wipes Over The Counter Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2022-05-02 Fion Beauty Hydroderm Professional Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-04-26 Walmart.ca Multiple unlicensed pulse oximeters Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-04-25 Swish Canada Enviro-solutions ES15 Spray & Wipe Over The Counter Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2022-04-25 RW Medical Germosolve5 Disinfectants Over The Counter Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2022-04-25 Nutramart Shop Herba Super Curcumin 95 Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2022-04-25 Gangne en Sante Various Health Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2022-04-21 Regent Supply Armstrong StrongArm On The Mark Disinfectant
Neu Quat Disinfectant
Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2022-04-20 Darling Linda, YZPC-CA, WT-CA and Y-LANA Amazon.ca Bloodpressure monitor- Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-04-20 Femometer/ BONGMI/BONGMI INC via Amazon.ca Unlicensed IR Thermometer
Basal Thermometer
Menstrual Cups
Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-04-08 BerryFirst Canada Saskatoon Berry Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2022-04-08 High Level Wellness AOR Carnosine – 500 500MG
AOR Vitamin D3 1000IU
Alpha Science Prosta-Fx
Alpha Science Ultimate Fiber Plus
Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2022-04-07 Eden Herbs Acai Freeze Dried Powder 2.5% Anthocyanidins
Super Prostate Max
Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2022-04-04 Youlab FaStep COVID-19 IGG/IGM Antibody Rapid Test kits
Hynaut KN95 Protective Face Mask
Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-04-01 3D Medical Technologies Inc. 3D Hydrofacial Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-03-31 Amazon.ca by SwiftFinder Generic non-contact infrared thermometer Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-03-31 Hebei Newangie Technology Co. Ltd. on Alibaba.com Multiple devices including HIEMT EMS EMSCULPT MACHINE (muscle burning and fat slimming); HIFU, Diode Laser Hair Removal, Picosecond Laser, Cryolipolysis, Laser Slimming Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed; Import Alert Activated.
2022-03-30 Good Health Naturally HealthPoint device and accessories Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-03-30 Amazon.ca by General Medical Company Drionic Wireless Devices Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed; Import Alert Activated.
2022-03-29 Xediton Pharmaceuticals Revival PRP Kit
Revival PRP Tube
Magna PRP Kit
Magna PRP Tube
Revival PRF Tube
Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-03-22 adss.com.cn/canada/ HIFU (high intensity focused ultrasound) Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Import Alert Activated.
2022-03-20 Zhengzhou PZ Technology Co. Ltd. Onyx Freeze
Onyx Sculpt
UMSCULPT
Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Import Alert Activated.
2022-03-20 Onyx Esthetique and Zhengzhou PZ Technology Co. Ltd Umsculpt
Onyx Freeze
Onyx Sculpt
Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed; Import Alert Activated.
2022-03-17 Amazon.ca by Hunafa Generic non-contact infrared thermometer Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-03-11 9355936 CANADA INC DBA CPL MED B-SHAPE T.M.C Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products
Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved
Compliance Achieved; Material Modified/Removed/Discontinued.
2022-03-09 Virta Trading Ltd. Virtalite nitrile examination gloves Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Achieved; Claims removed.
2022-03-08 Amazon.ca Blood Pressure Monitor Automatic Automatic Wrist CK-W355 Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-03-08 goodhealthcanada.com HEALTHPOINT (T.E.N.S.) Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-03-04 SVN Canada Melatonin
True Greens
Active Men
Progressive Phytoberry
Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2022-03-03 Old Malone Kristapore Manoukian Pharmacy PureNature Surface Sanitizer Over The Counter Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2022-03-03 Eddie's Hang-Up Display Ltd. MedPro Defence Bioclean Disinfectant Over The Counter Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2022-03-03 Opticalset, Suzhou Aitomu Medical Technology Co. Ltd. (DBA Aitomu) and Wenzhou Jingeili Foreign Trade Co. Ltd. (DBA Howdy Optics Co. Ltd.) Multiple unlicensed devices Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products
Complaint Regarding the direct-to-consumer Advertising Using the Health Canada Logo
Compliance Achieved; Material removed; Import Alert Activated.
2022-03-02 Go Test Rapide SARS-CoV-2 Antigen Self Test Nasal Medical Device Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved Compliance Achieved; Material Modified/Removed/Discontinued.
2022-02-25 Amazon.ca Fingertip pulse oximeter Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-02-23 AirPhysio Oscillating Positive Expiratory Pressure (OPEP) device Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Achieved; Claims removed.
2022-02-15 Women's Global Health Innovations Bfree Cup Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-02-14 Cottonia Products 2000 Inc. Rapid SARS-COV-2 Antigen Test Card Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims.
Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved
Compliance Achieved; Material removed.
2022-02-14 A fleur de vie Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2022-02-14 Green Union Capital Inc/711 Labs and Rapid Kit Rapid SARS-COV-2 Antigen Test Card Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims.
Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved
Compliance Achieved; Material removed.
2022-02-14 www.getwellue.com IBreeze APAP and BPAP machines Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-02-13 Boss Medical Limited PRP Tube Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-02-11 Pheonix Digital Health Inc. Viagra
Cialis
Generic Propecia
Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-02-11 Rocky Pharmacy Viagra
Cialis
Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-02-11 UpGuys Sildenafil
Vardenafil
Tadalafil
Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-02-06 Amazon.ca by HPEI-US Generic non-contact infrared thermometer Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-02-02 Healthtree Siberian Ginseng
Herbal Factors 250 Capsules
Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2022-01-31 Amazon.ca by QBDQ STORE Generic non-contact infrared thermometer Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-01-31 Amazon.ca by Walda-Ca Generic non-contact infrared thermometer Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-01-31 CanPrev Vitamin
D3 2500
Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-01-31 Naka Herbs and Vitamins Vitamin D3 1000IU
Various Liposomal products
Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-01-26 Shop Alive Vitamin D3 & K2 Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2022-01-26 Honey and Ginger Bee Propolis Drops
Canadian Chaga Extract
Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2022-01-25 Straadiance Medical Suplpy Ltd. Checknow Covid-19 Antigen Rapid Test
Rapid SARS-COV-2 Antigen Test Card
Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-01-21 Amazon.ca Drionic wireless devices Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-01-21 Facebook Decorative contact lenses Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-01-21 WN Pharmaceuticals Ltd WN Turmeric Ultra Strength Capsules 32500 mg Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2022-01-20 CanAm Scientific Standard F Covid-19 AG Fia
Standard Q Covid-19 AG Test
Standard Q Covid-19 IGM IGG Duo
Standard M NCOV Real-Time Detection Kit
Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products
Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved
Complaint Regarding the Direct -to- Consumer Advertising Using the Health Canada Logo
Compliance Achieved; Material removed.
2022-01-19 Amazon.Ca, Manufacturerd By Ningbo Mingtai Medical Instrument Co.,Ltd. Sun Autoclave Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed; Import Alert Activated.
2022-01-19 Physio Supplies Canada Germinol RTU Disinfectant Cleaner Over The Counter Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2022-01-18 The Hello Cup Hello Cup and Hello Disc (menstrual product) Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-01-15 Amazon.ca by GKIO Generic non-contact infrared thermometer Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-01-15 Amazon.ca by Weibo store Generic non-contact infrared thermometer Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-01-15 Amazon.ca by Garden Gift Generic non-contact infrared thermometer Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-01-15 Xiamen Boson Biotech Co, Ltd, My Zone Health and Holotech Inc. RAPID SARS-COV-2 ANTIGEN TEST CARD Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims.
Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved
Compliance Achieved; Material removed.
2022-01-14 North Hound Life Golden Turmeric Superblend: Superfood For Dogs Non-prescription Drug - Veterinary Use Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2022-01-11 CoFancy CoFancy colored contact lenses Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed; Import Alert Activated.
2022-01-11 1MOZ Moz Care Argent Colloidal Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-01-11 Southern Equine Distributing Mountain Peak Salt with Garlic Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-01-11 Mineral Medix Hoof Doctor
ZeoEquine
Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-01-11 WellyTails Inc. Cartilage Hip
Joint Dog Rx
5&7 Way Hip
Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-01-11 Verona Health Solutions Inc. Equine Choice L-glutamine Paste
Equine Choice Prebiotic+Probiotic Granular Supplement
Veterinary
Health Product
Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-01-06 MEDLEE Sani-Cloth AF3 Wipes Over The Counter Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2022-01-06 Chasing Beauty Needlefree Hyaluronic Acid Device and Dr. Pen Ultima M8 Microneedling System Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2022-12-01 Popeye's Supplements Winnipeg Believe Estro + Balance 60C, Lorna Vanderhaeghe Adrenasmart 180 caps Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2022-11-25 Raw Elements Warrior Blend Chocolate Protein Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2022-11-11 Le Monde au Naturel SISU Folic Acid
COQ10
Other products
Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2022-01-05 Seller on Facebook.com Ivermectin Prescription drug Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; No follow-up required as material had already been modified/removed/discontinued.
2021-12-23 The Beard Struggle Micro-Needle Derma Roller Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-12-21 Amazon.ca, seller Weibo Store Generic Non-Contact Infrared Thermometer Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-12-15 you-buy.ca Generic COVID-19 IGG/IGM Rapid Test (Antibody/Serology)
Dr. Pen microneedling pens & cartridge and
Zacurate Portable and Reliable SP02 & PR Meter, Accurate Heart Monitor
Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products.
Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease
Compliance Achieved; Material Modified/Removed/Discontinued.
2021-12-15 Virta Trading Ltd. Virtalite Nitrile Examination Gloves Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims. Compliance Achieved; Material removed.
2021-12-15 Amazon.ca Lookee Deluxe Pulse Oximeter Medical Device Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved Compliance Achieved; Material removed.
2021-12-14 The Health Depot Webber Naturals Vitamin D3 1000 IU Natura Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-12-14 Humn Pharmaceuticals Inc. Surgical Type IIR Masks Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Achieved; Claims removed.
2021-12-07 Biometrics.ca CIRCUL CLASSIC RING and
CIRCUL+ RING
Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-12-07 Homedics Premium Pulse Oximeter Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Achieved; Claims removed.
2021-12-06 Amazon.ca Smart Sock Owlett Baby Monitor (Fetal Ultrasound Unit) Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-12-05 Medic Supplies Fingertip Pulse Oximeter Medical Device Complaint Regarding the direct-to-consumer Advertising Using the Health Canada Logo Compliance Achieved; Material removed.
2021-12-01 Ebay.ca Pump In Style Advanced Shoulder Bag W/Breastpump Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims. Compliance Achieved; Material removed.
2021-11-25 Greentech Conservation Inc.
Yichang Jiangjing Optoelectronic Co.
AI face recognition screening machine Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-11-24 wristbandtoday.com CleanGuard Maximum Protection Nitrile Gloves Powder Free Examination Gloves Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-11-23 Walmart.ca Dr. Pen Ultima M8 Microneedling System Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-11-18 TechSource Hearing Aids
Fingertip Pulse Oximeter
Touchless Temperature Gun Infrared Thermometer
Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-11-15 Nüderma Esthétique Soprano Console (Ice Platinum) Medical Device Complaint Regarding the direct-to-consumer Advertising Using the Health Canada Logo Compliance Achieved; Material removed.
2021-11-04 drpencanada.ca Dr. pen microneedling pens and cartridges Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Import Alert Activated
2021-11-01 Quality & Compliance Services Inc. N/A Medical Device Complaint Regarding the direct-to-consumer Advertising Using the Health Canada Logo Compliance Achieved; Material removed.
2021-10-25 Amazon.ca. PHYDELITY Non-Contact Infrared Thermometer Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-10-25 Vietnam Canada Trading Ltd Generic Non-Contact Infrared Thermometer Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-10-22 Mon Lait Breast Pump Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-10-20 Senniyo Aesthetics International School of Canada and Senniyo Medical Aesthetics Multiple unlicensed aesthetic-related medical devices Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-10-20 Amazon.ca Dr. Pen Microneedling Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-10-12 you-buy.ca Dr. Pen Microneedling Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-10-06 3D Lifestyle 3D Hydrofacial Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-10-05 Cobequid Financial Ivermectin-Hydroxychloroquine-Vitamin C Tablets Prescription drug Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2021-09-24 Pronitrile Nitrile gloves Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products
Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease
Compliance Achieved; Claims removed.
2021-09-23 PZ Group Ltd. via Alibaba UMS Sculptor and CoolSlimming Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-09-22 Vitacore Industries Inc. Various masks and respirators Medical Device Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved Compliance Achieved; Claims removed.
2021-09-21 Level Up Body Bar and Delfin Company DELPHIN BODY SCULPTOR MACHINE and LIPO LASER Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed; Import Alert Activated.
2021-09-08 BEARY4LESS Dr. Pen Ultima M8 microneedling system Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-09-07 Best Buy Canada Oximeter Monitor Fingertip Clip SpO2 Body Health Monitor Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Letter Sent to Request Correction of Non-compliance.
2021-08-21 Garden Gift And QBDQ via Amazon.ca Generic non-contact infrared thermometer Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-08-18 Drucker Diagnostics CENTRIFUGE 642VFD PLUS Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-07-28 drpencanada.ca. Dr. pen microneedling pens and cartridges Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Import Alert Activated
2021-06-25 Kijiji LifeTakt Colostrum Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2021-06-25 Kijiji Medifresh Hand & Surface Antiseptic Disinfectant Wet Wipes Over The Counter Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2021-06-24 Bio Organic Solutions Corp. Bio Organic Daily Disinfectant Wipes with HSK-891 Over The Counter Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2021-06-11 Zenith Safety Products Face masks Medical Device Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved Compliance Achieved; Claims removed.
2021-06-03 MCA Group PROTECHzU - RNC Enviro Care Neutral Disinfectant Over The Counter Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2021-05-27 Healgen Scientific LLC/vansky.com Generic Covid-19 IGG/IGM Rapid Test (Antibody/Serology) Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Import Alert Activated
2021-05-13 3W Healthcare Ltd. Aerobex Disinfectant & Deodorant Spray Over The Counter Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2021-05-10 ILLUMINA, INC. VERISEQ PGS KIT Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-05-03 Quidel Corporation Sofia SARS Antigen FIA Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Achieved; Material Modified/Removed/Discontinued.
2021-04-30 Seegene Canada Generic Covid-19 IGG/IGM rapid test (antibody/serology) Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-04-26 Combomed Pharmaceutical Inc. Masque Epura Mask Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Achieved; Claims removed.
2021-03-04 Canadian Medical Systems Inc. CMS V-Monitor Medical Device Complaint Regarding the direct-to-consumer Advertising Using the Health Canada Logo
Complaint regarding the direct-to-consumer advertising of unauthorized products
Compliance Achieved; Material removed.
2021-02-23 Henry Schein and Atop Dental Canada Face mask (N95/KN95 type respirator) Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Achieved; Claims removed.
2021-02-16 Canadian Medical Systems Biotab7 Over The Counter Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2021-02-09 Little Mountain Homeopathy Coronavirus Nosode (Novus-CV) Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2021-02-05 Benchmark Site Services Inc. Surface and Hand Disinfectant Mazal Wipes Over The Counter Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2021-02-05 Master Distribution Services SteriWipes Virucidal Wipes Over The Counter Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2021-01-28 Go Fog It Electrostatic Sprayer
Tri-jet fogger
Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-01-28 DefendUse.com SteriWipes Over The Counter Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2021-01-21 NineLife.ca Tomlyn Trifectant Disinfectant Over The Counter Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2021-01-19 OrthoCanada Ultra Hand Sanitizer Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2021-01-18 Probuy Safety Generic non-contact infrared thermometer Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2020-12-29 Eco Plus Sanitation and Cleaning Supplies Eco Plus Hand Sanitizer Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-12-21 National Dental Innovations / National Dental Inc. ioRinse RTU Oral Rinse Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-12-18 A-1 SUPPLY A-1 Supply Hand Sanitizer Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-12-18 Kijiji Lianhua Qingwen Jiaonang Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-12-14 Pelican Graphics Aqua Sanitizer - 70% Alcohol Hand Sanitizer Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-11-26 SwagNorth Ltd. The Clip Personal Hand Wash Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-11-23 CardiAl CoviLamp Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2020-11-10 Kijiji CONCROBIUM - Broad Spectrum Disinfectant II Over The Counter Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-11-10 Kijiji BENEFECT BOTANICAL DECON 30 DISINFECTANT Over The Counter Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-11-06 Etsy.com Natural Disinfectant Spray Over The Counter Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-11-05 CHEMOTEC PM Inc. (Safeblend) Saniblend RTU Over The Counter Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-11-04 Kross Direct Facemask, Disposable
and Digital Infrared Thermometer
Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products
Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved
Complaint Regarding the direct-to-consumer Advertising Using the Health Canada Logo
Compliance Achieved; Material removed.
2020-10-02 imagemonitoring.com Dolphin 4D
Dolphin IQ
Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2020-09-28 TM Safety Supplies Safetest-COVID19 TM Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products
Complaint Regarding the direct-to-consumer Advertising Using the Health Canada Logo
Compliance Achieved; Material removed.
2020-09-23 Medic Lab Pro (Penguin Health) N95 masks Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2020-09-23 Canadian Choice Supply COVID-19 related PPE, Medical Device Complaint Regarding the direct-to-consumer Advertising Using the Health Canada Logo Compliance Achieved; Material removed.
2020-09-21 Alpha Omega Labs (Herbologics Ltd.) AO Chlorite Over The Counter Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-08-27 CHEMOTEC PM Inc. (Safeblend) Sanitol RTU Over The Counter Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-08-26 Whiteridge Inc. Customize Your Sanitizer Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-08-18 Laboratoires Star Science Inc. Germicure Gel Antiseptique à l'éthanol 70% Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-08-13 Safety Box Inc. Cloth Masks and Protective Nitrole Gloves Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products
Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease
Compliance Achieved; Material removed.
2020-08-13 Grace & Stella Inc. 80% Alcohol Antibacterial Hand Sanitizer Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-07-30 Protegel Québec Inc. Protegel Nouvelle Formule Antibactérien Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-07-24 Marcianna Inc. Travel Buddy Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-07-23 The Raw Office Inc. Raw Instant Hand Sanitizer Gel Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-07-16 Questbridge Group Inc. Purity Sanitizer Surface Disinfectant Over The Counter Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-07-07 RGR Pharma Skinpen microneedling system with skinpen and skinfuse treatment kit Medical Device Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved Compliance Achieved; Claims removed.
2020-07-03 Choice Probiotics Ltd. PIP Probio Gel Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-06-23 Shell Gas Station - 903 Henderson Hwy Neutral Disinfectant Over The Counter Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-06-19 Canada Gloves Direct Clear Gel Hand Sanitizer (70% Ethyl Alcohol) Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-06-18 Etsy Various Health Products Natural Health Product and Over The Counter Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; No follow-up required as material had already been modified/removed/discontinued.
2020-06-16 Bio Molecular Systems MIC QPCR Cycler Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2020-05-29 Mode Le Grenier Inc. Dans Un Jardin - Gel Désinfectant Mains Sans Rinçage Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-26 Canmed Systems Inc. Covid-19 Rapid Antigen Test Kits Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2020-05-26 O2 Industries Inc. Face Mask (N95/KN95 Type Respirator) Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Achieved; Claims removed.
2020-05-26 The Cleanery Food Safe Cleaner Over The Counter Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-24 Vitatek Solutions Vital Oxide Disinfectant Over The Counter Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-22 Go Viral Services Inc. Covid 19 Killing Spray Over The Counter Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-19 INTECH ENVIRO SteriKleen Over The Counter Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-19 CanWay FoodService Pro-BioSan Disinfectant Cleaner Over The Counter Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-05 F.A.S.T. Rescue Inc. Antiseptic Hand Gel
Germs Be Gone Hand Sanitizer
Derma Defense
Natural Health Product Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-01 Laboratoires Choisy Ltée Sani-Derm
3129 Quat-10
Natural Health Product
Over The Counter
Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-28 Purple Urchin Inc. Hand Sanitizing Spray Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-28 Wholesale Hand Sanitizer Bioam Hand Sanitizer
Hand Sanitizer Spray
Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-17 Shopper+Inc./PrimeCables Non-Contact Digital Infrared Forehead Thermometer Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2020-04-17 Allied Scientific Pro Covid related devices Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2020-04-14 Passion Herbale Cosmétiques Gel Antiseptique Mains Douces Hydratant Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-14 Ontario College of Traditional Chinese Medicine Inc. Wuhan Anti-epidemic Herbal Tea Formula Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-11 GMF ELNA MÉDICAL SQUARE DÉCARIE Covid-19 Rapid Antigen Test Kits Medical Device Complaint Regarding the direct-to-consumer Advertising Using the Health Canada Logo Compliance Achieved; Material removed.
2020-04-09 Orcan Solutions Inc. (Sunshine Environmental) Naturama Hand Sanitizer Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-09 Renew U Clinic / Zoar Angel Care Ltd. Nasal Mask Ointment Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-07 Nano-Silver Canada Silver Biotics Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-07 Gibo Health Food Ltd. Herbal Tea to Prevent COVID-19 Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-06 Access Nutrients Access Digestive Enzyme Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-03 Pacific Northwest Green Cleaning Products Oxy House Mold and Mildew Wash Over The Counter Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-02 Amazon Canada Covid-19 (2019-nCov) Coronavirus Pneumonia Prevention Herbal Tea Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-02 Domenic Stanghini Homeopathy Various Homeopathic Remedies Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-01 Dr. Cobi Essential Health Natural Wellness Clinic Essential Health Vitamin D3 and K2 Capsules Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Healthy Planet Canada Schinoussa Immune Liquid Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Amazon Canada Lung Cleansing and Detoxifying Decoction - Qingfei Paidu Tang Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji Colloidal Silver Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-30 Refreshit Inc. Refreshit Spray Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-28 SBL Testing Technologies Generic Covid-19 IGG/IGM Rapid Test (Antibody/Serology) Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Achieved; Material removed; Import Alert Activated.
2020-03-28 416 Vapes Inc. 416 Hand Sanitizer Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-27 AAHC - Ankang Acupuncture Healing Centre Inc. Coronavirus Prevention Tea Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-27 Kijiji Anti-Viral Blend / Essential Oil Products Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-26 Maison Jacynthe Inc. Huiles Essentielles (Protocole Naturel Anti-coronavirus) Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-26 The Homeopathic Plus Centre Inc. Immune Booster Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 Healthy Planet Essential Oil Hand Sanitizer Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 Broadgreen Acupuncture Detox Tea Herbal Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-23 AliExpress.com O'Liye Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-23 Stuart Gross Health Detective Various Health Products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-21 NPR Organics Fortify O Legado Humic Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-20 Groupe BOD Inc. BOD SAN 2.5
BOD SAN 2.5 RTU
BOD SAN 4.5
BOD SAN 10.0
BOD SAN 10.3
NEUTRA-QUAT
BIOXY H
GERMA-SAN
Over The Counter Complaint regarding the advertising of unauthorized products and products with unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-18 GS Beauty Group Zoono Microbe Shield Anti-microbe Surface Sanitizer & Protectant Spray
Zoono Body and Hand Sanitizer & Protectant
Over The Counter
Natural Health Product
Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-18 Hunsing Enterprise Ltd. Yifang (E-FONG) Concentrated Chinese Herbal Products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-17 PALFIR Genetics Generic Covid-19 IGG/IGM Rapid Test (Antibody/Serology) Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease
Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved
Compliance Achieved; Material removed; Import Alert Activated.
2020-03-17 Di Erbe Inc. TLC+ Natural Hand and Surface Cleaner Over the Counter Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-12 Santé Naturelle (A.G.) Ltée Adrien Gagnon Phyto Échinacée / Echinacea 270 mg Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-11 Ebay.ca Covid19 Virus Preventative Over The Counter Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-09 Dr. Amauri Wellness Centre North American Herb and Spice Oreganol P73 Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-02-19 Packaging 360 Inc. (flumask.ca) Face masks Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2020-02-13 FaithTV Optivida Silver Sol Liquid (Purified Silver - 50 µg) Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-01-31 SSA Supplies Ltd/hydrodermpro.com HydrodemPro Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2020-01-11 Earthing.com GROUND THERAPY PATCHES AND KIT
EARTHING SLEEP MAT KIT
GROUND THERAPY PILLOW COVER KIT
EARTHING UNIVERSAL MAT KIT
Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2019-11-15 Bellisima by Erika and JOE & MARIA Institute of Clinical Micropigmentation Needle-free Hyaluronic Acid Device Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2019-11-05 Pearlywhitesxo Inc. Needle-free Hyaluronic Acid Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Claims removed.
2019-11-04 https://www.luxetiqueacademy.com/ AND https://www.luxetique.info/ Needle-free Hyaluronic Acid and Dermal Fillers Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2019-11-01 Unisource Shanghai Co., Ltd. Baby/Toddler Toothbrush Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Import Alert Activated.
2019-08-30 Golden Pharma Laboratory Inc. Prefilled Syringes Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2019-07-12 Louise Walsh International Ltd. HyaPenPro Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Import Alert Activated.
2019-05-02 Eternal Beauty Institute Winnipeg regarding Shr Hair Removal Technology (RAD-SHR43345 And RAD-SHR4412)
Velashape Body Contouring Technology (RAD-VS4567)
HIFU (High Intensity Focused Ultrasound) - Skin Tightening (RAD-HIFU564 and RAD-HIFU54)
Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2019-04-25 Euro-Essentials Dr. Pen Ultima M8 Microneedling System
5G Multifunction Nano-Microneedling Device
Meso Infinity Electroporation Device
Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2019-02-19 Float Now YQR Cryosauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2019-01-30 Atmo Services Hyperbares Yada Soft Shell Hyperbaric Chamber Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Achieved; Material removed.
2019-01-30 Maeva Centre Hyperbare Saguenary Yada Soft Shell Hyperbaric Chamber Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Achieved; Material removed.
2019-01-21 SaunaRay Saunaray products Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Achieved; Material removed.
2019-08-15 Cosmopolitan Lash & Brow Academy Needle-free Hyaluronic Acid Device Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products
Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved
Compliance Achieved; Claims removed.
2019-06-21 Beauté Bohémienne Needle-free Hyaluronic Acid Device Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products
Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved
Compliance Achieved; Claims removed.
2018-11-27 Hi-Dow International Inc. Hi-Dow Wireless TENS/EMS Stimulator Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material Modified.
2018-10-26 Swiss Bionic Solutions OMNIUM 1 Medical Device Complaint Regarding the direct-to-consumer Advertising Using the Health Canada Logo Compliance Achieved; Material removed.
2018-10-19 Smart Buy Glasses Prescription contact lenses Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2018-10-15 Iontocure IONTOCURE ID-100 Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2014-05-09 OxyNova OxyNova Hyperbaric Chambers Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-12-22 Livingaurd Fitness Mask Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-12-20 Amazon IR Thermometers Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-12-20 Amazon Microneedling device Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-12-15 Amazon Lookee deluxe pulse oximeter Medical Device Incident regarding the direct -to- consumer advertising of unauthorized products Compliance Achieved; Material Modified/Removed/Discontinued.
2021-11-15 Novo Nordisk Canada Inc. Saxenda Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-11-12 Land Art Land Art Vitamine D3 1000 UI per drop, Land Art D3 MK7 Vitamin Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-11-08 72hours.ca N95 Particulate Respirator Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products
Complaint regarding the direct-to-consumer advertising of unauthorized claims
Compliance Achieved; Material and Claims removed.
2021-11-04 Ontario Inc. Rapid response Covid-19 antigen rapid test device Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Achieved; Claims removed.
2021-12-15 Virta Trading Ltd. Non-medical face mask Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Achieved; Claims removed.
2021-12-15 YOU-BUY.CA Rapid response Covid-19 antigen rapid test device Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-12-15 Lecapucin Flax Hull Lignans – 200g, Loclo 342g Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-12-14 Monde A Vie Coriolus Versicolor Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-12-14 Windham Fabrik Canada LTD. Ecological Hand Sanitizer – 1 Gallon Pharmaceutical
(Non-Prescription)
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-12-14 Humn Pharmaceuticals Inc. Surgical type IIR masks Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Achieved; Claims removed.
2021-12-14 Body Fuel Organics Pure-Le Baby Vitamin D3 Drops Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-12-07 Innovation Health Group CIRCUL Classic Ring
CIRCUL+ Ring
Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-12-07 Homedics Premium pulse oximeter Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Achieved; Claims removed.
2021-12-05 Medic Supplies Fingertip pulse oximeter Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Achieved; Claims removed.
2021-12-02 Canada Health and Wellness UMAC (Unique Marine Algae Concentrate) Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-12-01 Ebay Pump In Style advanced shoulder bag with breast pump Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-11-25 Papillon Foods Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-11-23 Vibraclean Gluquat 300 Pharmaceutical
(Non-Prescription)
Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-11-23 Walmart Dr. Pen Ultima M8 microneedling system Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-11-19 Gilead Sciences Canada Inc. Biktarvy Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-11-18 Pandora's Pantry Sisu multi expecting, Sisu CO Q-10, Alora Naturals Liquid Vitamin D3, Enerex Bio C 1000, Smart solutions adrenasmart, various other products Natural Health Products Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance.
2021-11-18 Pandora's Pantry Sisu Multi Expecting, Sisu CO Q-10, Alora Naturals Liquid Vitamin D3 Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-11-18 Coal Harbour Pharmacy CoQ10 400mg (30 Sg), Melatonin 3mg Natural Health Products Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-11-18 Lierre Boutique Laval Germicide3 Disinfectant Surface Wipes Refill Pack (60 PCS/160PCS) Pharmaceutical
(Non-Prescription)
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-11-18 Tomi Corporate Headquarters Steramist Disinfection/Binary Ionization Technology (BIT) solution Pharmaceutical
(Non-Prescription)
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-11-18 Proline Nutrition Active Men Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-11-18 Naturally Fit Carbon Fiber Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-11-17 Fairmont Chateau Hotel (Whistler) Rapid response Covid-19 antigen rapid test device Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-11-12 Nature's Vibe Natural Health Centre Prairie Naturals Vitamin D3 Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-11-12 SimpliBuy Wipes Surface Disinfectant, Super Sani-Cloth XL, Disinfectant Surface Germinol GRTU Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-11-04 Know Your Body Best GamaCide3 Pharmaceutical
(Non-Prescription)
Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-11-04 Chamjon.ca Brazil Acai 7 100X 200mg Vcaps, Nutridom Aronia 2000 300 caps Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-11-03 medicool.ca KN95 face masks Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Achieved; Claims removed.
2021-11-02 Smart Buy Glasses Lacelle contact lens Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-11-01 Quality & Compliance Services Inc. Regulastroy consulting services Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Achieved; Claims removed.
2021-10-28 Beyond Nutrition.ca Melatonin + B6 Spray, Vitamin D3, Vitamin K2 Natural Health Products Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-10-28 Sterviral Sterviral Reusable Heated Face Mask Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-10-28 Ambrosia Express Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-10-28 D2DPPE Caviwipes1 Surface Disinfecting Wipes – case (12 canisters), scican optim 33TB Surface Disinfectant Wipes 160/TUB – Case (12 Canisters) Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-10-27 Pharmacy Kristapore Manoukian We Told Health Anti-Inflammatory Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-10-27 Institute Glamour Beauty Lipo-sculpt Prosculpt
Dr. Pen ULTIMA M8 microneedling system
Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-10-27 Sonovia Tech/Amazon.ca Sono Mask Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Achieved; Material removed.
2021-10-25 Amazon IR Thermometers Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-10-23 rapidtestandtrace.com Rapid response Covid-19 antigen rapid test device Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Achieved; Claims removed.
2021-10-21 Inside U NFH L-Glutamine SAP 300g and various other products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-10-21 Nature Santé Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-10-21 Natural Vibe Natural Factors calcium factor + 350mg 90 tablets, sovereign silver colloidal silver dropper – 120ml, various other products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-10-21 Inside U Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-10-21 Shop Alive Moducare, Salus Red Beet Crystals, Vitamin D3, Vitamin K2 & D3 Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-10-20 Senniyo Aesthetics International School of Canada and Senniyo Medical Aesthetics Hyaluron acid filler
High intensity focused laser (HIFU)
CoolShaping
Microson (HIFU)
EMSLIM Bodyshaping Picoholic Laser
Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-10-19 Rapid Test Today Rapid response Covid-19 antigen rapid test device Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Achieved; Claims removed.
2021-10-19 Well Well Well Double Strength Curcumin, TheracurminTM Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-10-19 Atron Laboratories
Walmart Canada
Spermok Sperm Test Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-10-15 Rapid Test Canada Rapid response Covid-19 antigen rapid test device Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Achieved; Claims removed.
2021-10-15 Toronto Bioscience Inc. SARS-COV-2 S1RBD-ACE2 binding assay kit Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-10-14 Core Supplements & Food Bar Prairie Naturals Vitamin D3 2500 IU 550 Softgels Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-10-13 PZ Group Ltd. UMSCULPT Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-10-12 Royal Treatment Medical Botox Prescription Biologic Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-10-12 YOU-BUY.CA Dr. Pen auto microneedle system Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-10-12 PMG Supply ONETAB Clean & Disinfect Kit Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-10-12 Frontier Dental.ca Natural Disinfectant & Sanitizer, 1 Gallon Bottle, .025% Hypochlorus Acid by Clean Republic Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-10-07 Sylvane.com Mediclean Germicidal, Cleaner Concentrate Pharmaceutical
(Non-Prescription)
Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-10-07 AED4Life PPE (Covid 19 Supplies) Natural Health Product, Medical Device, Pharmaceutical (Non-Prescription) Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-10-06 3dlifestyle.ca 3D Hydrofacial Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-10-04 Canadian Shield PPE (Inksmith Ltd.)
Haven Testing
Maple Corporation
Marco Corporation
Rapid response Covid-19 antigen rapid test device Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Achieved; Claims removed.
2021-10-04 Dexcom Inc. Dexcom G6 Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-09-28 Norgen Biotek 2019-NCOV TAQMAN RT-PCR KIT DX Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Achieved; Claims removed.
2021-09-22 TFMNOW Distribution

FaStep antigen Covid rapid test kits

Medical face masks

Nitrile gloves

Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products
Complaint regarding the direct-to-consumer advertising of unauthorized claims
Compliance Achieved; Material and Claims removed.
2020-09-08 Maxima Disposable Medical Face Masks (Level 1)
Disposable Medical Face Masks (Level 2)
Disposable Medical Face Masks (Level 3)
Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance verification ongoing; Health Canada is assessing the issue.
2021-09-05 Amazon PUZESHUN, QASIMOF and TRAINER SECRET brand non contact digital forehead IR thermometers Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-08-23 Secret Beauty UMSCULPT Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-07-27 Amazon Talisi Menstrual cups Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-07-16 Vinatex 3-PLY Droplet Resistant Antibacterial Fabric Mask Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-07-16 Amazon 3-PLY Droplet Resistant Antibacterial Fabric Mask Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-06-16 Vitasave.ca Bell Cold And Flu Immune Support Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-06-16 Ottika Canada Adult Face Mask Non Medical Disposable 3 Layer Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-05-08 Rapid Test and Trace Canada BTNX rapid response antigen rapid test device Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-04-22 Renu Bio Health Ltd. Various Products Natural Health Product Complaint regarding the advertisement of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2021-04-12 Amazon Lastek 2020 Newest Physiotherapy Wrist Watch Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-04-08 Natural Factors Natural Factors Echinacmide Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-04-08 Imi Supplements Vital Nutrients Zinc Citrate Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-04-08 Walmart Canada Corp. Bell Virux Viral Infections Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-04-08 Twitter (Timothy Taylor) Canada Goose Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-04-07 St. Francis Herb Farm Inc. Ear Oil Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-04-01 Bacs Collection Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-04-01 Posrg Canada Face Shields Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-04-01 Ebay Canada HIV home test kit Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-03-26 Bison Janitorial Ultra-Lyte Anolyte Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-03-26 Vital Oxide Vital Oxide disinfectant Over The Counter Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-03-26 Innotech Nutrition Solutions Inc. Colflex Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-03-25 Made With Love By Ana 2020 Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-03-23 A. Vogel A.Vogel Echinaforce®Extra Echinacea Tablets Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-03-23 Hope Health Supply KN95 Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2021-03-02 Cut-Out Books Face mask coloring book kit Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Achieved; Claims removed.
2021-01-22 Amazon Various forehead infrared thermometer and ear/rectal thermometers Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2020-11-04 Lookee Tech Various pulse oximeter devices Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2020-10-29 Felix Viagra Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-10-15 Anytime Covid Test LLC Generic Covid-19 IGG/IGM Rapid Test (Antibody/Serology) Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Import Alert Activated.
2020-05-08 Clinique Medic Elle Covid-19 Test Kits Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2020-05-06 Gold Lights Ltd. Ajna light device Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2020-01-13 Felix Health Inc. ED Medications Prescription Drug Complaint regarding the direct-to-consumer advertising of ED Medications Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2019-12-17 Amazon UVB light therapy products Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2019-12-04 Ottawa Skin Clinic Botox Cosmetic (Onabotulinum Toxin A)
Belkyra
Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Belkyra Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-11-01 Lash Forever Canada Dermedics Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-10-17 Actumus Inc. Various products Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-10-01 Ottawa Skin Clinic Botox Cosmetic (Onabotulinum Toxin A)
Belkyra
Prescription Drug, Biologic Complaint regarding the direct-to-consumer advertising of Botox and Belkyra Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-09-18 Bionutrition Inc. Biopreparation Formula F2+ Natural Health Product Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-09-16 Dharma Research, Inc. Acid etchant gel Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Import Alert Activated.
2019-08-06 Ottawa Skin Clinic Botox Cosmetic (Onabotulinum Toxin A)
Cosmetic Filler
Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Filler Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-03-14 Vitality Healthcare Stem Cell Therapy Biologic Drug Complaint regarding the direct-to-consumer advertising of stem cell therapy Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-05-24 ATP Athletic and Therapeutic Pharma Various Products Natural Health Product Complaint regarding the advertising of unauthorized products with unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2021-09-29 SiSu Inc. Multi Expecting Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-09-27 Grainer Canada Personal Protective Equipment Natural Health Product, Non-prescription Pharmceutical, Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Achieved; Claims removed.
2021-09-23 BuySavvy Adidas Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-09-16 The Casual Gourmet Anti-Inflammatory Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-09-16 12 Baskets Various Products Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Achieved; Claims removed.
2021-09-09 INNOLIFECARE N95 Respirator Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Achieved; Claims removed.
2021-09-05 Amazon IT Thermometers Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-09-02 ShinyLife Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-08-20 Aviva Cosmetics Botox Prescription Biologic Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-08-19 Amazon Cоvid-19 Self Test Kit, Antigen Self Test Kit Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-08-05 Servoxy Inc. Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-08-04 Syntyma Inc. FREEMOM Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-07-29 Certified PPE Antiviral Face Mask Case Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-07-27 Healthy Body Services Inc. Allmax Nutrition Impact Igniter Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed.
2021-07-26 VGH Solutions Inc. Dr. Ho's Blood Pressure Monitor Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Licence for device obtained.
2021-07-22 Ongles d'Or Purgerme Gel Alcool Antibacterien pour Mains 4L (70% Alcool) Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-07-22 White Cross Dispensary, Pharmachoice Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-07-22 Biomed International Products Corp. Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-07-15 Amazon Invocure, Actino Gel Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-07-15 Moose MOONRace Face Mask (Non-Medical) Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-07-14 Well.ca Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-07-14 Poedik.com Well Told Health Anti-Inflammatory Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-07-14 BMS Resources Saw Palmetto, Vitamin D3 1000 IU 180 Tablets, Rhodiola Stress Caps 250mg Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-07-14 Body Energy Club Various Products Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-07-14 Ki Nature et Santé Health First Vitamin D Supreme Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-07-12 Healthy Body Services Inc. Vitaform for Women Natural Health Product Complaint regarding advertising of misleading product information Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed.
2021-07-07 Advanced Orthomolecular Research Inc. Lavarox Oral-Biotic Natural Health Product Complaint regarding advertising of misleading product information Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed.
2021-07-05 Center for Pain and Stress Research Ltd. Dolphin neurostim Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Achieved; Claims removed.
2021-07-05 Viker Manufacture Co. Ltd. Janor Capsules Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Achieved; Claims removed.
2021-06-28 Haven Testing Rapid Response COVID-19 Antigen Rapid Test Device Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Achieved; Claims removed.
2021-06-24 Front Line Covid-19 Critical Care (Magnetsigns) Alliance Ivermectin Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Achieved; Claims removed.
2021-06-23 Ecouniform Face Mask ECO99 Medical Device Complaint Regarding the Direct -to- Consumer Advertising Using the Health Canada Logo Compliance Achieved; Logo removed.
2021-05-26 Etsy Mouth and Nose Shield Medical Device Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved and using the Health Canada Logo Compliance Achieved; Claims removed.
2021-05-25 VOXNEURO INC. CHAMP Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance Achieved; Material and Claims removed. Licence for device obtained.
2021-05-18 Apex Lab Rapid Response COVID-19 Anitgen Rapid Test Device Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Achieved; Claims removed.
2021-04-20 Amazon GXINJUN Red Light Therapy Devices Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-04-06 MedicaSanté Inc. Face Mask Medical Device Complaint Regarding the Direct -to- Consumer Advertising Using the Health Canada Logo Compliance Achieved; Logo removed.
2021-03-08 Costco Wholesale Canada Silk'N Tightra Medical Device Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved Compliance Achieved; Claim removed.
2021-03-03 Switch Health Solutions COVID 19 At-Home Collection Kit Medical Device Complaint regarding the direct-to-consumer advertising claiming Health Canada Approved Compliance Achieved; Claim removed.
2021-02-24 Amazon HIV Test Kit Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-02-18 Claxatech Inc. Temp-ID Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-02-18 Med Supplies Inc. Hand Sanitizer Dispenser & Non-Contact Thermometer Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-02-16 Liaison Medical Xfixation, Xalif Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-02-15 Mars BioMed Processes Inc. Face Mask Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Achieved; Claims removed.
2021-02-05 Sterisure Inc. Point 1 Mask Medical Device Complaint Regarding the Direct -to- Consumer Advertising Using the Health Canada Logo Compliance Achieved; Logo removed.
2020-10-07 Kwikfit Canada Ltd. Kwikfit 1000, Kwikfit 400 Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Achieved; Claims removed.
2020-10-07 Market Mik AIRBON KIDS MASK (NANOFILTER), Purecare Mask(KF94), KUS Mask (KF94) Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Achieved; Claims removed.
2020-09-09 Peace of Mind Enterprises KNH Carnation Z-Folded Face Mask (Non-Sterile) Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Achieved; Claims removed.
2020-06-18 Action Solution Conseil Chapin 4 Gallon 24v Rechargeable Backpack Sprayer, Chapin Euro Disinfectant & Bleach Backpack Sprayer 4 Gal Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Achieved; Claims removed.
2020-04-23 Myotronics-Noromed Inc. MYO-MONITOR Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Achieved; Claims removed.
2020-02-19 King Point Beauty Supply Ltd. IR Sauna Blanket Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2018-08-09 Bestcontacts.ca Lacelle Contact Lens Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Removed.
2021-06-30 Pure Defender Santizers Inc. Pure Defender,Ultra-Lyte Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-06-23 Bolts Plus Inc.,Twitter Various Medical Device,Natural Health Product,Non-Prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-06-23 Ecouniform Mask ECO99 Medical Device Incident Regarding the Direct -to- Consumer Advertising Using the Health Canada Logo Compliance Achieved; Logo removed.
2021-06-18 Pacific Derm Botox,Dysport Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-06-18 Dermal Laser Botox,Dysport,Xeomin,Nuceiva,Latisse Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-06-18 Dr. Shadan Kabiri Botox,Dysport,Xeomin,Nuceiva Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-06-15 Brent Michael Studios Non-Medical Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-06-15 Duoline Graphics Electro Nouveau Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-06-15 Afrobiz.Ca /Afrobiz Canada / Nancy K Boutique Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-06-07 Joy Of The Mountains Oil Of Oregano Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-06-07 Kijiji Canada Ltd. 3 Ply Disposable Masks,Guard Hand Sanitizer Gel Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-06-07 Abbvie Corporation Orilissa Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2021-06-04 Life Choice Ltd. Various Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-06-03 C6 Microban Non-Prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-06-03 The SAFE Disinfectant Company, Inc. Ultra-Lyte Hard Surface Disinfectant Complaint regarding the advertisement of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2021-06-03 Dbtz (Diabeatease) Web Page Dbtz Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2021-06-01 Vancouver Laser Botox, Botox Cosmetic, Belkyra Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-06-01 Novo Nordisk Ozempic Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-05-31 Yaletown Laser Centre Botox Cosmetic,Dysport,Botox Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-05-31 Linen Plus Cavi Wipes Non-Prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-05-27 Innolifecare (Canada) Surgical N95 Masks Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-05-26 Etsy Mouth and Nose Shield Medical Device Incident regarding the direct-to-consumer advertising claiming Health Canada Approved Compliance Achieved; Claims removed.
2021-05-26 Amazon REALGUARD CANADA MASK Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-05-26 Cabot Business REALGUARD CANADA MASK Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-05-21 Mca Group Sanitrol-Mb,Rmc Enviro-Care,Fogging Systems Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Explanatory letter sent.
2021-05-20 Jc Health (Twitter) Kn95 Masks, Face-Shield And Atoma Hand Sanitizer Medical Device,Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-05-18 Apex Lab BTNX Point of Care test Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance Achieved; Claims removed.
2021-05-17 Pender Medi Spa Botox,Botox Cosmetic,Latisse Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-05-14 Dr. Shadan Kabiri / Vancouver Laser And Skin Care Centre Botox,Botox Cosmetic Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-05-14 Prescientx UV Cube, Terminator COV Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-05-05 Janssen Immunology / Johnson & Johnson Stelara Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2021-05-05 Mh Care Medical Ppe Medical Device,Natural Health Product,Non-Prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-05-04 Disinfect & Fog Website Vital Oxide Disinfectant,Environize Anolyte Disinfectant Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-05-04 Ultramist Disinfecting System's Website Ultra-Lyte Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-05-04 Sanitized By Fog's Website Vital Oxide Disinfectant,Environize Anolyte Disinfectant Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-05-03 Bell Lifestyle Products Virux Viral Infections Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-05-03 Global Tv Jessie Mclean Non-Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Explanatory letter sent.
2021-04-29 Masqueteers Masqueteers Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-04-29 Gojo Industries,Inc. "Purell Professional Surface Disinfectants,Purell Food Service Surface Sanitizer" Non-Prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-04-29 Cavitas Medical Inc "Carton Of 3600 Astm Level 2 Face Masks,Carton Of 2000 Astm Level 3 Surgical Masks" Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-04-29 Breathe Medical Manufacturing Ltd 3-ply masks and N95 respirators Medical Device Incident Regarding the Direct -to- Consumer Advertising Using the Health Canada Logo Compliance Achieved; Logo removed.
2021-04-28 Loyalty To My Royalty Reusable Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-04-28 Usefulbags And Masks Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-04-28 Rescue 7 Rapid Response®COVID-19 Antigen Test Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance Achieved; Claims removed.
2021-04-27 Know Your Body Best Therapeutics and Supplies Inc Shinlin Acupuncture Needles Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-04-26 Twitter / Novartis Pharmaceuticals Canada Inc. Kesimpta Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2021-04-26 MédicoSanté Inc. Graphene Free Surgical Mask Medical Device Incident Regarding the Direct -to- Consumer Advertising Using the Health Canada Logo Compliance Achieved; Logo removed.
2021-04-23 Distripharm Inc. Sommeil Natural Health Product Complaint regarding the advertisement of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2021-04-23 Eternity Medical Equipment Manufacturing Inc. Masks Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-04-23 Flex Dexx Contracting Ltd Bioesque Botanical Disinfectant Solution Non-Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2021-04-22 Francesco Sorbara Décor-Rest Furniture Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-04-17 Lemon Balm Lane

Original Pain Balm

Extra Strength Pain Balm

Natural Health Product Complaint regarding the advertisement of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2021-04-16 Vitamin Store Villate Bell Virux Capsules Non-Prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-04-16 Patanjali Ayurvedic Medicines Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Explanatory letter sent.
2021-04-14 Xupermask Xupermask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-04-13 Cp24 / TSN / Novo Nordisk Canada Inc. Ozempic Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2021-04-09 Novo Nordisk Canada Inc. / Vancouver Radio Station Ozempic Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2021-04-08 Fully Promoted Capebreton Masks (Mk0001, Mk0005, Mk0030, Mk0020, Mk0040) Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-04-07 Genoa Laser Therapy NIR light helmet, flexible therapy pad, hemotherapy laser watch and personal control unit with nasal prongs Medical Devices Incident regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2021-04-06 Summit Centre Pei Botox Prescription Biologics Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2021-03-23 Zik Global Inc Level 3 Medical Grade Face Masks Medical Device Incident Regarding the Direct -to- Consumer Advertising Using the Health Canada Logo Compliance Achieved; Logo removed.
2021-03-18 Electrothread Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-03-18 Face Mask Vogue Vogue Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-03-18 Bolts Plus Inc. Various products Prescription Drug, Non-Prescription Drug, Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-03-11 Virushield inc. Ghost Sheild Medical Device, Non-Prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-03-09 Ethisan Ethisan Plant Based Hand Sanitzer Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-02-26 R&D Healthcare N95 Particulate Respirator Model L-188, Disposable 3-Ply Face Mask Medical Device Incident Regarding the Direct -to- Consumer Advertising Using the Health Canada Logo Compliance Achieved; Logo removed.
2021-02-26 Postal DMD Inc. Regalia C-191 Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-02-24 Reps2fitness Face Coverings Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-02-17 Artworktee Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-02-10 Twitter Happe Supply Disposable Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2021-02-03 SMRT Labs Inc ThermalPass Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Achieved; Claims removed.
2021-01-30 Back to Earth Enviro Products Inc. Goodbye Eczema & Psoriasis Cream Natural Health Product Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-12-18 The Canadian Shield Procedural Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-12-01 Renpho RENPHO cordless handheld massager Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2020-11-13 Pregmate Pregmate Pregnancy Test Kit Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2020-11-10 KayMediSpa Biosun Pdo Threads Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-10-28 Twitter Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-10-21 Primo Nutraceuticals Primo Lemon Hand Sanitizer 60% Gle-Refreshing With Alow Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-10-21 The Canadian Shield Medical Masks and shields

Medical Device

Non-Prescription Drug

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-10-21 Losds Cloth Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-10-21 Four Feet Under Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-10-21 Ethical Clothing Australia.Com Face Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-10-20 Team Bob And Princess Bob Team Bob Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-10-20 Glitter Bubbles Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-10-20 Amazon CPAP BiPAP Cleaner Disinfector Sterilizer Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2020-10-07

Twitter

Roxtonindustries.Ca

Roxton Wipes Nano Atomizer Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-10-05 Ensy Group Inc Face Mask Medical Device Incident regarding the direct-to-consumer advertising claiming Health Canada Approved Compliance Achieved; Claims removed.
2020-10-05 Bestbuy ADREAMA PULSE OXIMETER, LOOKEE SLEEP RING, LOOKEE WRIST SLEEP MONITOR, LOOKEE®RING-PRO SLEEP MONITOR Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2020-09-09 Bolts Plus Inc. Various products Natural Health Product, Prescription Drug, Non-prescription drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-08-14 Amazon SnuggleBug Portble Baby Movement Monitor Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products and claims Health Canada Approved Compliance Achieved; Material removed.
2020-08-04 Clarion Medical Technologies Inc. TEOSYAL PURESENSE REDENSITY I/II Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance Achieved; Claims removed.
2020-06-24 Alphachem Ltd. Alpha 75% Isopropyl Sanitizer Natural Health Product Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-06-02 Virox Technologies Inc. Various Products (Dinsinfectants) Non-prescription Drug - Disinfectant Complaint regarding the advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-21 Unica Canada Inc. Purgel Natural Health Product Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-17 Global Distillers SRL LLC dba Minhas Distillery

Minhas Distillery Hand Sanitizer;

Minhas Micro Brewery Hand Sanitizer 80%

Natural Health Product Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-02-14 Amazon Canada Himalaya livercare capsule and powder Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-02-11 1180056 B.C. Ltd. (KidStar Nutrients) BioFeTM Pure Iron Drops Natural Health Product Complaint regarding the advertisement of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-10-31 Aboutface.YYM Needlefree Hyaluronic Acid Device Medical Device Incident Regarding the Direct -to- Consumer Advertising Using the claim Health Canada Approved Compliance Achieved; Material removed.
2019-10-31 Hyaluron Pen Training Academy Needlefree Hyaluronic Acid Device Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2019-09-18 Admire Beauty Academy Needlefree Hyaluronic Acid Device Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2019-09-09 Jardine Naturals Inc. Essential Silver Tm Antibiotic Gel Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-06 Huma Peptide Mechano Growth Factor Prescription Drug Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2019-07-22 Pegasus Lash Pro, Dermal Aesthetics Lab HyapenPro Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2019-05-27 JB Beauté Québec Needlefree Hyaluronic Acid Device Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.
2019-02-23 Valeant Canada LP Jublia (efinaconazole) Prescription Drug Complaint regarding the direct-to-consumer advertising of Jublia Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-02-23 The Canadian Nail Fungus Resource Jublia (efinaconazole) Prescription Drug Complaint regarding the direct-to-consumer advertising of Jublia Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-10-09 Q Creams Q-Cu Copper Cream Natural Health Product Complaint regarding the advertising of unauthorized product including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Company confirmed they stopped sale and advertising.
2018-09-25 All Natural Nutritional Products (ANNP) Inc. Various Products Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letters sent to request correction of non-compliance; Inadequate response received; Notice of Intent to Suspend Product Licences issued (Section 18 Natural Health Product Regulations); Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-05-24 Tina Elio Anti-Aging and Laser Clinic Plexr Plus Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products Compliance Achieved; Material removed.

2021-03-29

Novo Nordisk Canada Inc.

Ozempic

Prescription Drug

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2021-03-29

The Supplements Source

Kaizen Ephedrine Hcl

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2021-03-26

Fusion UV-Clean

Ultra-Lyte

Non-Prescription Drug

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-03-25

Hippohug

Mug Hug Face Coverings

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-03-23

Ebramin.Ca

Bell Virux Capsules

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-03-23

Etsy

Echinacea

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized products

Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2021-03-23

Nuun

Various

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.

2021-03-23

Canadian Health Team

Procedure Earloop Face Masks

Medical Device

Incident Regarding the Direct -to- Consumer Advertising Using the Health Canada Logo

Compliance Achieved; Material removed.

2021-03-22

Pascoe Canada

Neurapas Balance

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-03-22

Novo Nordisk Canada Inc.

Ozempic

Prescription Drug

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2021-03-18

Inex Gear

Face Masks

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Achieved; Material Modified/Removed/Discontinued.

2021-03-18

Vomaris

Face Masks

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-03-18

Natural Factors Nutritional Products Limited

Anti-Viral Tincture

Anti-Viral Echinamide

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-03-17

Novo Nordisk Canada Inc.

Virgin Radio 99.9 Kelowna BC

Ozempic

Prescription Drug

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2021-03-16

TSN (Broadcaster)

Stelara

Prescription Drug

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2021-03-16

Costco

Face Mask

Medical Device

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2021-03-11

Sonush Supplies

Various Products

Medical Device, Non-Prescription Drug

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-03-11

Ripclear Medical

Face Mask

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Achieved; Material Modified/Removed/Discontinued.

2021-03-09

Realguard Canada

Realguard Canada Face Mask

Medical Device

Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-03-08

Novo Nordisk Canada

FIASP insulin aspart injection

Prescription Drug

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2021-03-03

Dolly Worldwide Trades Inc.

Medical Level 3 Face Masks

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-03-03

Mcniece Tens Inc.

Peroxy Tabs II

Level III Face Masks

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-03-03

20seventy

Face Mask

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-03-03

3z Corporation Inc.

Antigen & Antibody Rapid Kits Poc

Medical Device

Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-03-02

Medical Supplies Canada

Innova Safety Hand Sanitizer

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance Achieved; Material Modified/Removed/Discontinued.

2021-03-02

Steel City Sanitizer

Steel city sanitizer liquid

Steel city sanitizer gel

Dispensing equipment

Non-Prescription Drug, Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized products

Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2021-02-26

R&D Healthcare

N95 Particulate Respirator

Medical Device

Incident Regarding the Direct -to- Consumer Advertising Using the Health Canada Logo

Compliance Achieved; Material removed.

2021-02-24

The Sauna Wrap/The Wrapped Sauna

Infrared Sauna Blanket/The Sauna Wrap

Medical Device

Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products

Compliance Achieved; Material removed.

2021-02-24

Amazon

HIV Test Kit

Medical Device

Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products

Compliance Achieved; Material removed.

2021-02-24

Amazon

Silk Face Mask

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Achieved; Material Modified/Removed/Discontinued.

2021-02-23

Amazon

Pregmate Pregnancy Test

Medical Device

Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products

Compliance Achieved; Material removed.

2021-02-23

Mind Cure Health Inc.

Moonbeam Mushrooms - Various

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-02-18

Med Supplies Inc./Certified PPE

Hand Sanitizer and Non-Contact Thermometer

Medical Device

Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products

Compliance Achieved; Material removed.

2021-02-17

Dorfin Inc.

Various Products

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-02-17

Empire Med

Empiremed Masks

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-02-17

Pixi Med

Gloves

Masks

Manogel

Medical Device, Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Compliance Achieved; Material Modified/Removed/Discontinued.

2021-02-17

KPR Safety

Face Masks

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-02-16

Atoms F.D.

Basicallycanada.com

Anti-Microbe M Hand Sanitizer (550ml)

Non-Prescription Drug

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance Achieved; Material Modified/Removed/Discontinued.

2021-02-10

Collage Creative

3ply Protective Mask

3ply Disposable Mask

Civilian Mask

Kn95 Mask

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-02-03

Commersive Solutions

ThermalPass

Medical Device

Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease

Compliance Achieved; Material removed.

2021-02-03

Outreach inc.

Purerox

Non-Prescription Drug

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-02-03

Ottika canada ltd.

Ottika Face Masks

Face Shields

Gowns

Goggles

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-02-03

Wipeonus.Com

Wipeonus

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-02-03

Alexander B. Cook (Avon)

Face Mask

Hand Sanitizers

Medical Device, Non-Prescription Drug

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-01-30

Amazon Canada

Animal Parade / Natures Plus MAG KIDZ

Natural Health Product

Complaint regarding the advertising of an unauthorized product

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-01-28

Accurate Supply

Bacoban Dlus

Non-Prescription Drug

Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-01-28

Cascadia Disinfecting

Bacoban Dlus

Non-Prescription Drug

Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-01-28

SII Etiquettes

Purgerme

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Achieved; Material Modified/Removed/Discontinued.

2021-01-28

Distribution Red

Purgerme

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Explanatory letter sent.

2021-01-28

Kinmed CPAP Machines and CPAP Masks

CPAP Machines

Medical Device

Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease

Compliance Letter Sent to Request Correction of Non-compliance; Compliance achieved; Material removed.

2021-01-28

We Have Parkinson's

Restore Gold

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized products

Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2021-01-27

VYZR Technologies

BIOVYZR

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-01-27

Outdoor Research

Outdoor Essentials Face Masks

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-01-27

Searchlight Pharma Inc.

Addyi

Prescription Drug

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-01-26

Prime International Trading Ltd.

Ppe

Masks

Wipes

Non-Prescription Drug

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-01-25

Lifeline Pharmaceuticals

MISOPROSTOL 200mcg 100

Prescription Drug

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2021-01-25

Primalcare

Thymox Ext

Over The Counter

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.

2021-01-22

Amazon

Generic Non-Contact Infrared Thermometers

Medical Device

Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products

Compliance Achieved; Material removed.

2021-01-22

Dermanuva

Botox

Latisse

Belkyra

Prescription Biologics

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-01-22

Attitude Spa

Advantage Arrest

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2021-01-16

Lysol

Lysol Brand Ii Disinfectant Spray

Over The Counter

Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Explanatory letter sent.

2021-01-15

Produitssanitaires

Carrousel.Ca

Face Coverings

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-01-15

Gelda Scientific

Bifidus

Renadyl

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-01-15

Padmashri Naturals Inc.

Sewanti Organic Andrographis

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-01-15

Greeniche Natural Health

Greeniche Moringa Oleifera Capsules

Moringa

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-01-15

Intech Environmental Canada Corp

SteriKleen

Over The Counter

Complaint regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease

Compliance Achieved; Material Modified/Removed/Discontinued.

2021-01-15

Intech Environmental Canada Corp

SimplSolv

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease

Compliance Achieved; Material Modified/Removed/Discontinued.

2021-01-15

Intech Environmental Canada Corp

SteriWipes

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease

Compliance Achieved; Material Modified/Removed/Discontinued.

2021-01-14

Tno (The Neighbourhood Organization)

TNO Facemask

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-01-12

SenseAble Supplements & Smell Taste Technology

Lyte Balance Electrolyte Concentrate

Natural Health Product

Complaint regarding advertising of misleading product information

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2021-01-12

Biktarvy

Biktarvy

Prescription Drug

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2021-01-11

Clear Advantage PPE Ltd

The Humanity Shield

Medical Device

Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease

Compliance Achieved; Material removed.

2021-01-08

Virtual POCT

COVID-19 IGG/IGM Rapid Test Cassette (whole blood/serum/plasma)

Medical Device

Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease

Compliance Letter Sent to Request Correction of Non-compliance; Compliance achieved; Material removed.

2021-01-07

Environize

Environize Anolyte

Non-Prescription Drug

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2021-01-06

Amazon

FertilMARQ

Medical Device

Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products

Compliance Achieved; Material removed.

2021-01-05

Novo Nordisk Canada Inc

Rybelsus

Prescription Drug

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2021-01-05

Ballistic Laboratories

TRT (Testosterone Booster)

Natural Health Product

Complaint regarding the advertising of unauthorized claims

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2020-12-18

Switch Health

Covid-19 At-Home Specimen Collection Kit

Medical Device

Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2020-12-16

CJAD Radio Sation

Pfizer Canada ULC

Prevnar

Prescription Drug

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2020-12-10

Sarm Revolution

Selective Androgen Receptor Modulators (SARMs)

Prescription Drug

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2020-12-01

The Blending Bar Aromatherapy Inc.

Sani Spray Hand Sanitizer

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2020-12-01

RED DISTRIBUTION

Purgerme

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Explanatory letter sent.

2020-11-23

PharmaLife Research

Apis Gola Oral Spray

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.

2020-11-19

Oomomo Canada/AM 1470 Radio Station

Bacoban Dlus

Non-Prescription Drug

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2020-11-18

TherapeuticsMD

Annovera

Prescription Drug

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2020-11-17

Oomomo Japan Living Online Store

Bacoban DLUS Multi Surface Cleaner Disinfectant Spray

Non-Prescription Drug

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2020-11-16

Biohaven Pharmaceuticals

Nurtec Odt

Prescription Drug

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2020-11-16

Novo Nordisk Canada Inc.

Saxenda

Prescription Drug

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2020-10-28

Twitter

Cloth Face Masks

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Achieved; Material Modified/Removed/Discontinued.

2020-10-28

Twitter

Non-Medical Hand Made Face Masks

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2020-10-28

Masksheets US Inc.

Social Distancing Reusable 3-D Fashion Mask (Solid)

Medical Device

Ob Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Achieved; Material Modified/Removed/Discontinued.

2020-10-27

Amazon

Amazon Safety Glasses

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2020-10-21

Sweetjanes (Twitter)

Vented Mask

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2020-10-21

Medium Rare Chef Inc.

Medium Rare Chef Reusable Face Masks

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2020-10-21

Fernglen Printing

Face Mask,Face Shield,Protective Barriers,Powair Hand Sanitizer Spray

Medical Device,Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2020-10-20

Irving Rivers

Face Masks

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2020-10-20

People's Pint

Face Masks

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2020-10-20

Maritime Tartan Company

Tartan Face Mask

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2020-10-14

Microban - C/O Proctor And Gamble

Microban 24 Sanitizing Spray

Non-Prescription Drug

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2020-10-07

Steel City Sanitizer

Steel City Sanitizer Liquid

Steel City Sanitizer Gel

Dispensing Equipment

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims and unauthorized products including claims for serious disease

Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-10-05

Emotions Lab

Bonheur

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2020-09-23

Amazon.ca

LIFEVAC CANADA INC. HOME KIT - ANTI-CHOKING DEVICE

Medical Device

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2020-09-23

Amazon Canada

Double Woods Supplements Bacopa Extract

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-09-17

Medic Supplies

Wall-mounted thermometer and automatic dispenser

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Explanatory Letter Sent.

2020-09-11

Dynamite

Canadian Women's Foundation

Face Mask

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Explanatory letter sent.

2020-09-11

Farmacia

Face Mask

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Achieved; Material Modified/Removed/Discontinued.

2020-09-11

Headleveler

Headleveler Face Mask - Washable Cotton

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Achieved; Material Modified/Removed/Discontinued.

2020-09-11

I3 Biomedical

I3 Triomed active Surgical and Medical mask

Medical Device

Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Explanatory letter sent.

2020-09-11

KPR Safetywear MFG Canada Ltd.

Surgical masks

KN95 Protective Masks

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Achieved; Material Modified/Removed/Discontinued.

2020-09-11

Today Tomorrow Apparel

Face Mask

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Achieved; Material Modified/Removed/Discontinued.

2020-09-09

Ottawa Artisans

Face Mask

Medical Deviceq

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Achieved; Material Modified/Removed/Discontinued.

2020-09-09

East Van Masks

Face Mask

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Achieved; Material Modified/Removed/Discontinued.

2020-09-09

Twitter (Cherry Jones)

Face Masks

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Achieved; Material Modified/Removed/Discontinued.

2020-09-09

Twitter (Flatlandtees)

Face Masks

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Achieved; Material Modified/Removed/Discontinued.

2020-09-09

Twitter (Unlearn)

Face Masks

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2020-09-09

WWW.MODERNFARMHOUSEDESIGNS.CA

Face Masks

Medical Device

Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Achieved; Material Modified/Removed/Discontinued.

2020-09-08

Glaxosmithkline

Flonase

Non-prescription drug

Incident regarding the direct-to-consumer advertising of unauthorized claims

Explanatory Letter Sent.

2020-09-08

WWW.SHROOMBROS.CO

Mushrooms

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Explanatory Letter Sent.

2020-09-03

Telus Excecutive Office

Face Mask

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance achieved; Material modified/removed/discontinued.

2020-09-03

The Kidney Foundation of Canada

Face Mask

Medical Device

Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance achieved; Material modified/removed/discontinued.

2020-08-31

Body Plus Nutritional Products Inc.

Various Products

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-08-27

Rona

Face Mask

Medical Device

Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2020-08-07

Novo Textile

Medical Masks

Medical Device

Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Explanatory letter sent.

2020-08-27

Beau Ideal

Art of Where

Face Mask

Medical Device

Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease

Explanatory letter sent.

2020-07-21

Richmond Anti-Aging clinic

Botox

Prescription Biologic

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Explanatory Letter Sent.

2020-06-25

YMCA Merchandise Online Store

Environize Anolyte 200 Personal Disinfectant Cleaner

Non-prescription Drug

Incident regarding the direct-to-consumer advertising of unauthorized claims

Explanatory letter sent.

2020-06-19

Viatrexx

Cand'Da +

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-06-08

Raven's Creations

Disinfectant made out of everclear alcohol

Disinfecting essential oils

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance achieved; Material modified/removed/discontinued.

2020-05-04

Island Abbey Food Science Ltd.

Honibe Honey Gummies - Melatonin

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

2020-04-30

Living Alchemy

Various products

Natural Health Products

Incident regarding the direct-to-consumer advertising of unauthorized claims

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2020-02-17

Jamieson

Dual Action Timed Release Melatonin

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Explanatory Letter Sent.

2020-02-11

St. Francis Herb Farm

Ear Oil

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims

Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.

2020-12-30 Scalpa Fibroblast Pen, Hyluron Pen Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products Compliance Achieved; Material Modified/Removed/Discontinued.
2020-12-23

Build Your Own House, Body, and Life!

Twitter

Various Products

Medical Device

Natural Health Product

Prescription Drug

Non-prescription Drug

Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-12-23 Claudia Alan Inc - Aya Optical Face Masks Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-12-23

Rona Tantallon, Twitter

Countertop Guard

Swiss Mobility Cotton Face Masks

Filters

Medical Device

Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-12-23 Save Rez Dogs Face Masks from Save Rez Dogs Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-12-21 Medic Supplies Wireless Charger Sterilizer Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products Compliance Achieved; Material Modified/Removed/Discontinued.
2020-12-18 Blue Sky Hemp Ventures Hemp Mask Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Achieved; Material Modified/Removed/Discontinued.
2020-12-18 Mona Edulesco Face Masks Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-12-18 Not Specified Uvlen Medical Device Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Compliance Achieved; Material Modified/Removed/Discontinued.
2020-12-18 Rebecca Wang Face Masks Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-12-18 Twitter Face Masks Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-12-17 Lug Life Face Mask Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Achieved; Material Modified/Removed/Discontinued.
2020-12-16 Dealsclub.ca Various Face Masks Medical Device Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Compliance Achieved; Material Modified/Removed/Discontinued.
2020-12-16

Hangel.ca

MEISHIYU75% Alcohol Wipes

Citrus WirX2

Natural Health Product

OTC

Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Achieved; Material Modified/Removed/Discontinued.
2020-12-15 Novo Nordisk Canada Inc. Rybelsus Prescription Drug Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Compliance Achieved; Material Modified/Removed/Discontinued.
2020-12-10 Hawktree Solutions Febridx Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Achieved; Material Modified/Removed/Discontinued.
2020-12-01 SIIÉtiquettes Purgerme Natural Health Product Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-11-30 Amgen Canada Inc Prolia Prescription Drug Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Compliance Achieved; Material Modified/Removed/Discontinued.
2020-11-26 Akran Marketing Youth Reusable Anti-bacterial Mask, Adult Reusable Anti-bacterial Mask Medical Device Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-11-26 Dynamics Inc. Dynamics-Nanowave Air Medical Device Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims and Unauthorized Products Including Claims for Serious Disease Compliance Achieved; Material Modified/Removed/Discontinued.
2020-11-25 Amazon Hearing Aids Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products Compliance Achieved; Material Modified/Removed/Discontinued.
2020-11-25 Walmart.ca Hearing Aids Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products Compliance Achieved; Material Modified/Removed/Discontinued.
2020-11-23 Amgen Canada Inc Prolia Prescription Drug Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Compliance Achieved; Material Modified/Removed/Discontinued.
2020-11-20 Amazon Fingertip Blood Oxygen Heart Rate Machine Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products Compliance Achieved; Material Modified/Removed/Discontinued.
2020-11-20 Amazon Pulse Oximeter Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products Compliance Achieved; Material Modified/Removed/Discontinued.
2020-11-19 Amazon Face Masks Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products and Advertising Using the Health Canada Logo Compliance Achieved; Material Modified/Removed/Discontinued.
2020-11-10 Glaxosmithkline Consumer Healthcare Ulc Voltaren Emulgel Back & Muscle Pain Non-prescription Drug Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Compliance Achieved; Material Modified/Removed/Discontinued.
2020-11-04 Anarres Natural Health Femcap (Contraceptive Cervical Cap) Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products Compliance Achieved; Material Modified/Removed/Discontinued.
2020-11-04 Lookee Tech Pulse Oximeter Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products Compliance Achieved; Material Modified/Removed/Discontinued.
2020-10-30 Safe Shield Canada Safe Shield Canada Face Shield Medical Device Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-10-30 Viiv Healthcare Ulc Juluca Prescription Drug Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Compliance Achieved; Material Modified/Removed/Discontinued.
2020-10-28 Amanda Alvaro Face Masks Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-10-28 Art From the Boonies Cloth Masks Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-10-28 Burnaby Hospital Foundation Face Masks Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-10-28 Canary and Fox Face Masks Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-10-28 Infowars Store Limited Edition Infowars Face Mask Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Compliance Achieved; Material Modified/Removed/Discontinued.
2020-10-28 Never Not Funny Face Masks Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-10-28 Sonovia Ltd Face Mask Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Achieved; Material Modified/Removed/Discontinued.
2020-10-28 Twitter Face Masks Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Achieved; Material Modified/Removed/Discontinued.
2020-10-23 Primo Nutraceuticals Inc.'S Website. Primo Lemon Hand Sanitizer 60% Natural Health Product Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Achieved; Material Modified/Removed/Discontinued.
2020-10-21

Acme

Protection Screen

Plexi Face Shield

Procedural Disposable Face Mask

Myosan Tb

Hey Pur Hand Sanitizer

Medical Device

Non-prescription Drug

Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Achieved; Material Modified/Removed/Discontinued.
2020-10-21 Fringeflowers&Frills Lightweight Face Masks/Infinity Scarves Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-10-21 Ravibrian Cloth Face Masks Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-10-21 Uniqlo AIRism Face Masks Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-10-21 Virtual Poct Faceshield Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-10-21 Virtual Poct (Point of Care Testing) Disposable Face Shield Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Achieved; Material Modified/Removed/Discontinued.
2020-10-20 Goltum Wholesale Pulse Oximeter Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products Compliance Achieved; Material Modified/Removed/Discontinued.
2020-10-20 Happy Bulge Swim Co. Pride Spectrum Face Mask Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-10-20 Outlaw Masks Outlaw Masks Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-10-20 Prairie Naturals Health Products Digest Force Activated Coconut Charcoal With Ginger Root Extract Natural Health Product Complaint Regarding Advertising of Misleading Product Information Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-10-19 www.thecovidkit.ca PPE Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products Compliance Achieved; Material Modified/Removed/Discontinued.
2020-10-15 Pfizer Canada,Upjohn Canada Ulc Relpax Prescription Drug Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Compliance Achieved; Material Modified/Removed/Discontinued.
2020-10-14 C6 Medical C6-3% Hydrogen Peroxyde Non-prescription Drug Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-10-14 Pine-Sol, The Clorox Company of Canada, Ltd. Pine-Sol Non-prescription Drug Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Achieved; Material Modified/Removed/Discontinued.
2020-10-13 Microsdose Mushrooms Microdose Mushrooms Natural Health Product Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Products Compliance Achieved; Material Modified/Removed/Discontinued.
2020-10-13 Nested Naturals Inc. (Instagram) Super Greens Natural Health Product Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims and Unauthorized Products Including Claims for Serious Disease Compliance Achieved; Material Modified/Removed/Discontinued.
2020-10-09 MHCare Medical Corp. Various Medical Device Complaint Regarding the Direct -to- Consumer Advertising Using the Health Canada Logo Compliance Achieved; Material Modified/Removed/Discontinued.
2020-10-07 Centurion Network Covid-19 Test Kits Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products Compliance Achieved; Material Modified/Removed/Discontinued.
2020-10-07 Ensy Group Inc. Face Mask Medical Device Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Compliance Achieved; Material Modified/Removed/Discontinued.
2020-10-05 Buy Shrooms Canada Mushrooms Natural Health Product Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Products Compliance Achieved; Material Modified/Removed/Discontinued.
2020-09-25 Aeon Future Health Not Specified Biologics Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Explanatory Letter Sent.
2020-09-25 Internet of Things Thermopass Medical Device Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Explanatory Letter Sent.
2020-09-24 PSD Underwear Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-09-24 C6 Medical 7th generation Purely clean hand wash
Purell Advanced Hand rub
Non-prescription drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance achieved; Material modified/removed/discontinued.
2020-09-24 Dental Market Maya Antiviral Protective Sticker Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-09-24 Eddie's Hang-up Display Plexi-cleanup Non-prescription Drug Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-09-24 Mondou Ster-San Disinfectant and Deodorizer, 4L Non-prescription drug Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance achieved; Material modified/removed/discontinued.
2020-09-23 Double Wood LLC Double Wood Supplements Bacopa Extract Natural Health Product Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Explanatory Letter Sent.
2020-09-15 ABCO GROUPE-Displetech 9000053 Agape - Gel Désinfectant Pour Les Mains / 4 Bouteilles De 3. 7l - 70% Alcohol Natural Health Product Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Explanatory Letter Sent.
2020-09-15 Fusion Products Ltd PPE (Hand Sanitizers, Disinfectant, Face Shield, UV Light and Face Mask) Natural Health Products, OTCs, Medical Devices Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-09-14 Bausch Health Canada Duobrii Prescription Drug Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Explanatory Letter Sent.
2020-09-11

Med PPE Canada

Hand Sanitizer Gel (Med PPE Canada)

Hand Sanitizer Liquid (Med PPE Canada)

Hand Sanitizing Wipes (Up On Me Imports Inc.)

Face Masks

Natural Health Product, Medical Device

Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-09-09 Intech Environmental Canada Inc. Steriwipes OTC Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Products and Claims Including Claims for Serious Disease Compliance Achieved; Material Modified/Removed/Discontinued.
2020-09-09 SA Company SA Face Shield Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance achieved; Material modified/removed/discontinued.
2020-09-09 Scutworks.ca Lift My Phone (Copper Phone Patch) Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-09-01 ABC Medical ABCUV-box Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Explanatory Letter Sent.
2020-08-26 Guelph Humane Society Face Masks Medical Device Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-08-21 Custom Coatings International GermGuard-C OTC Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance achieved; Material modified/removed/discontinued.
2020-08-20 ThinAir Solutions GS 24 hand sanitizer OTC Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance achieved; Material modified/removed/discontinued.
2020-08-20 ThinAir Solutions GS 75 Surface Protectant OTC Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance achieved; Material modified/removed/discontinued.
2020-08-19 Kijiji.ca Anti-Microbe OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance achieved; Material modified/removed/discontinued.
2020-08-17 Canada Sanigel Canada Sanigel Natural Health Product Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-08-17 Canada Sanigel Ltd Sanigel Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-08-12 Canada Gloves Direct Vortex Sanitizer Spray Non-prescription Drug Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-08-10 Personalized Prescribing Inc. Novel Coronavirus (COVID 19) Test Medical Device Incident regarding the direct-to-consumer advertising of unauthorized products and claims including claims for serious disease Compliance achieved; Material modified/removed/discontinued.
2020-08-05

Insight Pharmaceuticals

Nix Cream Rinse

Nix Ultra

Natural Health Product

Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Explanatory Letter Sent.
2020-07-30 Double Wood LLC Various Products Natural Health Product Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Explanatory Letter Sent.
2020-07-30 Foundation Consumer Healthcare, LLC Plan B Prescription Drug Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Explanatory Letter Sent.
2020-07-29 Amazon Canada Various Products Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-07-29 Prairie Naturals Health Products 4Ever Fit Ephedrine 8mg Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-07-21 Strauss Naturals Limited Strauss Heartdrops Natural Health Product Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Explanatory Letter Sent.
2020-07-14 Chemotec (PM) Inc. Safeblend Bio-Thyme OTC Incident regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-07-14 Chemotec (PM) Inc. Saniblend 32 OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Explanatory letter sent.
2020-07-14 Chemotec (PM) Inc. Saniblend 64 OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Explanatory letter sent.
2020-07-14 Chemotec (PM) Inc. Saniblend RTU OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-07-14 Chemotec (PM) Inc. Sanitol Sanitizer Concentrated OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-07-13 Protegel Québec Inc. Nouveau Disinfectant OTC Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products and Claims Including Claims for Serious Disease Compliance Achieved; Material Modified/Removed/Discontinued.
2020-07-13 Protegel Québec Inc. Nouveau Handsanitizer Natural Health Product Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Products and Claims Including Claims for Serious Disease Compliance Achieved; Material Modified/Removed/Discontinued.
2020-07-13 XM Wholesale Hand Sanitizer Natural Health Product Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Explanatory Letter Sent.
2020-07-13 Zoono Group Limited Z-71 Microbe Shield OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-07-07 Herbaland Immun Plus Natural Health Product Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Including Claims for Serious Disease Compliance Achieved; Material Modified/Removed/Discontinued.
2020-06-29 Little Fox Apothecary Little Fox Apothecary Hand Sanitizer Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-29 Plus Guardian Canada PM2.5 Non-medical Face Mask Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-24 Microcybin Canada Magic Mushrooms Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-23 Steryll Steryll Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-18 Voran Group Ventures Bacoban OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-17 Bonanza Antivirus Lozenges Non-prescription Drug Incident Regarding the Direct -to- Consumer Advertising of an Unauthorized Product and Unauthorized Claims Explanatory Letter Sent.
2020-06-17 Etsy, Inc. Essential oil hand sanitizer Non-prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-17 Kijiji.ca Anabec Anasphere Disinfectant Non-prescription Drug Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Explanatory letter sent.
2020-06-15 Hommi TOAMIT Virus shut out Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-15 Kijiji.ca Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-15 Kijiji.ca Face Shield Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-15 Kijiji.ca Germosolve 5 OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-06-15 Kijiji.ca Keepkleen Disposable Nitrile Exam Gloves Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-15 Kijiji.ca Medclean Hand Sanitizer Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-15 Kijiji.ca Spray Nine OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-06-15 Topazzette Toamit Virus Shut Out Lanyard Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-15 Wenberry Face Mask KN95 Protective Mask (20 units/Pac and 10 units/Pac) Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-06-12 Ebay.ca Colloidal Silver Nanoparticles Solution Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-12 Kijiji.ca Vital Oxide OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-06-12 Kijiji.ca (Vallu) Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-12 Skinfuel Skinfuel Hand Sanitizer and Surface Disinfectant Natural Health Product Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-06-11

Kijiji.ca

Preempt Wipes

Preempt Rtu

Preempt Concentrate

OTC

Incident regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-06-11 MadBarn Viceral+ Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-06-11 Supreme Sports Care Sani Sport System Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-10 Circle Square Construction LTD. Circle Square Construction LTD. OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-10 CleanTech Innovations Vital Oxide OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-10 Dr. Elaine Chin Stersan Non-prescription Drug Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Explanatory Letter Sent.
2020-06-10 Etsy, Inc. Copper Covi Safeguard Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-10 Etsy, Inc. Reve Labs Surface Sanitizer - Lemon Verbena Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-10 Kijiji.ca Medicinal plants Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-10 Kijiji.ca Q3 Electrostatic High Pressure Plasma Air Purification Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-10 Kijiji.ca Sani Sport Machine Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-10 Kijiji.ca (Omniventions Innovations) FlipNClip Face Shield for COVID Protection Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-10 Kijiji.ca (Supreme Display) Face Shield Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-06-10 Kijiji.ca (Supreme Display) Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-06-10

Kijiji.ca (Supreme Display)

UV Light Sanitizer

UV-C Disinfection Light

UV Germicidal Lamp with Ozone

Medical Device

Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-06-10 The Cleanery Company Disinfectant - Spray on chemical disinfectant 750 ml bottle Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-09 Etsy, Inc. Clean Mint Hand Snaitizer Natural Health Product Incident Regarding the Direct -to- Consumer Advertising of an Unauthorized Product and Unauthorized Claims Compliance Achieved; Material Modified/Removed/Discontinued.
2020-06-09 Etsy, Inc. Japanese Knotweed Tincture Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-09 Kijiji.ca Myosan TB OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-06-09 Kijiji.ca O2 Curve Filtration Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-09 Kijiji.ca Supreme Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-09 Wish.com Ultra Fast Acting Immunity Booster Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-08 Amy Aspin Botanica Range Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-08 CanMediSupply CanaKleen Concentrated Virucidal Disinfectant OTC Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-08 CanMediSupply Canakleen wipes OTC Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-08 Etsy, Inc. 3M N95 Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-06-08 Etsy, Inc. Cov19 Face Cover / Neck Gaiter Pink Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-06-08 Etsy, Inc. Doomsday Prepper-Moisturizing Hand Sanitizer Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-08 Etsy, Inc. Hand Sanitizer, Covid Relief, Gel Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-08 Etsy, Inc. Healing Crystals Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-08 Kijiji.ca Anti-Microbrial Film Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-08 Kijiji.ca Coronavirus Killer-Powerful Garment Steamer With Brush Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-08 Kijiji.ca Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-08 Kijiji.ca Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-08 Kijiji.ca Safety Shield Hat Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-06-05 Etsy, Inc. Colloidal Silver 32 oz. 10ppm Antibiotic BEST NANO! Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-05 Etsy, Inc. Fresh Irish Sea Moss Gel Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-05 Etsy, Inc. Lavender Hand Sanitizer Natural Health Product Incident Regarding the Direct -to- Consumer Advertising of an Unauthorized Product and Unauthorized Claims Compliance Achieved; Material Modified/Removed/Discontinued.
2020-06-05 Etsy, Inc. Scented Face Masks (infused with essential oils and copper) Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-05 Etsy, Inc. Suma Spice 100g Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-05 Kijiji.ca 3w UVC Sterilizer Utraviolet Light / Germicidal lamp Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-05 Kijiji.ca Face Shield Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-06-05 Kijiji.ca Portable Electric ULV Thermal Fogger Machine Disinfection Fogging Machine Sprayer Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-05 Kijiji.ca (Absolute Toner) Absoluter Toner Soapopular Alcohol free sanitizer (4L) OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-04 Amazon.ca DIY Hand Sanitizer Non-prescription Drug Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-04 Etsy, Inc. Anti-Viral Care Package Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-04 Etsy, Inc. Cinnamon Bark Essential Oil Natural Health Product Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Explanatory Letter Sent.
2020-06-04 Etsy, Inc. Coro-Nah Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-04 Etsy, Inc. Essential Oils Blend Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-04 Etsy, Inc. Little Hand Sanitizer Non-prescription Drug Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-04 Etsy, Inc. Seamoss Mason Jars Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-04 Kijiji.ca Enviro Tech liquid sanitizer Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-04 Kijiji.ca Pure Organic Barley Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-04 Kijiji.ca RTU Sterilizer Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-03 AccuChem Industrial Cleaning Chemical Surfacide OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-06-03 Amazon.ca CB2 Organic Hemp Oil Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-03 Beatquarantine.com UV-C Wand Sterilizer Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-03 Modernbeyond.com Super Charged UV-C Wand Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-03 Naturewellbeing.com Immune Sure Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-03 VitaSave Bell Virus Viral Infection Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-06-03 Vitasave.ca Anti-viral - Echinamide Natural Health Product Incident Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Compliance Achieved; Material Modified/Removed/Discontinued.
2020-06-02 Coast Distillery Ltd. Ethanol Sanitizer Natural Health Product Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-06-02 Etsy, Inc. Fresh Irish Sea Moss Gel Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-02 Etsy, Inc. Seamoss Immune Booster Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-02 Flonase Canada Flonase Non-prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-02 Kijiji.ca Anabec Anasphere Disinfectant OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-06-02 Kijiji.ca BioClean OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-06-02 Kijiji.ca Vidatox Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-01 Amazon.ca Shindn UV Sterilizer UV Disinfection for mask, Mobile Phones, Toothbrushes, Makeup Tools, Jewelry, Headphones, Dentures COVID Disinfection (Light Gray) Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-01 Empire Emports Inc. Various products Natural Health Product, OTC, Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-06-01 Etsy, Inc. COVID Support Tea (Nettle, Linden, Calendula) Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-01 Etsy, Inc. Elderberry Syrup Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-01 Etsy, Inc. Elderberry, Nettle, Dandelion Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-01 Etsy, Inc. Sea Moss & Astragalus Capsules Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-01 Etsy, Inc. Sea Moss Gel 16oz (1LB) - Wild Crafted from Jamaica Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-01 Facebook.com Gloves & Face Shields Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-01 Facebook.com Lysol Wipes OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-06-01 Kijiji.ca Atomy Toothpaste OTC Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-01 Kijiji.ca COVID Hard Surface Hospital Grade Disinfectant OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-06-01 Kijiji.ca Foster 40-80 Defense Disinfectant OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-06-01 Kijiji.ca Hemohim Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-06-01 SciCan Ltd. Optim OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-06-01 The Procter & Gamble Company Microban OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-06-01 Youtube.com Vitamin D Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-29 Action Solution Conseil Benefect Botanical Disinfectant Wipes OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-29 Action Solution Conseil Concrobium Broad Spectrum Disinfectant II OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-05-29 Action Solution Conseil Disinfectant Spray for Health Care Use OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-29 Action Solution Conseil Disposable Mask 3 layers protection "procedure" Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-29 Action Solution Conseil Face Shield Protector Visor Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-29 Action Solution Conseil Face Shield Protector Visor for security Helmet Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-29 Action Solution Conseil Liquid Hand Sanitizer With Alcool 70% and Essential Oils Natural Health Product Complaint Regarding the Direct -to- Consumer Advertising of an Unauthorized Product and Unauthorized Claims Compliance Achieved; Material Modified/Removed/Discontinued.
2020-05-29 Action Solution Conseil Oxivir Tb Wipes OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-05-29 Action Solution Conseil Purgerme Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-29 Action Solution Conseil Safeblend Bio-Thyme Cleaners & Disinfectants OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-29 Action Solution Conseil Saniblend RTU OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-05-29 Action Solution Conseil U-974 OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-29 Action Solution Conseil Zep Spirit II OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-05-29

Natural Concepts

Canadian Tire

Hand Sanitizer

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-28 Hangel.ca Hangel Natural Health Product Incident Regarding the Direct -to- Consumer Advertising of an Unauthorized Product and Unauthorized Claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-05-28

Sunbee

Premium Gel Hand Sanitizer (Prem-Hg);

Premium Spray Hand Sanitizer (Prem-Hs);

Multi-Purpose Surface Disinfectant

Natural Health Product

Complaint regarding the advertising of unauthorized claim Compliance achieved; Material modified/removed/discontinued.
2020-05-27 Apothecary Naturals Apothecary Naturals Alcohol Free Hand Sanitizer Non-prescription Drug - Disinfectant Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-27 Laboratoires Druide Inc. / Laboratoires Europelab Multiple Products (Disinfectants) Natural Health Product Complaint regarding advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-27 Niagara Falls Craft Distillers CleanNSafe Natural Health Product Complaint regarding advertising of misleading product information Compliance achieved; Material modified/removed/discontinued.
2020-05-27 Prairie Naturals Health Products Gem Force Natural Health Product Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-27 SterylCanada / TEITL Corporation Daily Shield (70% Ethyl-Alcohol Hand Sanitizer gel) Natural Health Product Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-27 The GAP Group of Companies GAP Professional Products - Hand Sanitizer Natural Health Product Complaint regarding advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-26 Kijiji.ca Heartland Construction and Renovation's Anabec Anasphere Plus OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-05-26 Kijiji.ca (AP Heating) Ultraviolet (UV) Air Cleaners Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-25 Kijiji.ca Honeywell 7600 N100 Full Face Respirator Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-25 Kijiji.ca Portable UV Led Sterilization Wand Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-25 Kijiji.ca Vira Solve Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-25 Primo Nutraceuticals Inc. Primo Lemon Hand Sanitizer 60% Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-25 Recochem Inc. Solvable - désinfectant liquide pour les mains Natural Health Product Complaint regarding advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-25 Shield Savvy Protective Face Shield / Splatter Guard Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-22 Amazon.ca COVID Face Shield Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-22 Canadian Tire Gigi's Goodbye Germs Hand Sanitizer Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-22 Cannada Store IMMUNE SYSTEM BOOSTER: Powerful / Natural Anti-viral - Cold and Flu - Ultra Immune Support / Immune Booster / Prevent & Protect Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-22

Kijiji.ca

Preempt Wipes

Preempt Rtu

Preempt Concentrate

Preempt Hld5

OTC

Incident regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-05-22 Kijiji.ca (SRL Electronics & Appliances) Coronavirus Killer-Powerful Garment Steamer With Brush Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-22 Lifestyles Canada Corporation Intra Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-21 Canadianherbs.ca Shuanghuanglian (SHL) Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-21 Solace Management Group / Apothecary Naturals Apothecary Naturals Alcohol Free Hand Sanitizer Non-prescription Drug Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Compliance Achieved; Material Modified/Removed/Discontinued.
2020-05-20 Alaska Fresh Gel Hand Antiseptic Cleanser Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-20 Kijiji.ca Desk Shield Counter Barrier Covid Cough Plastic Barrier PPE Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-19 Buymushroomscanada.ca Magic Mushrooms Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-19

Hydar Chem

Front Line Disinfectant

W.H.O # 75% Isopropyl Alcohol

Lemon Guard Disinfectant

Spray and Rinse No Rinse Hand Sanitizer

OTC, Natural Health Product

Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-19

Kijiji.ca

CanadianMaskSupply.com

Stylish Protective Cloth Face Mask for Adults and Kids Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-19 SUDS Full Service Car Wash COVID-19 Clean OTC Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-16 Little Warrior Nutrition SilverPure Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-15

StaySafe Canada

Disposable Nitrile Gloves

KN95 Protective Face Mask

EDC StaySafe Ear Loop Disposable Safety Face Masks

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-15

StaySafe Canada

Peer Protect Anti-Bacterial Hand Sanitizer Isopropyl Alcohol 70% 60ML Bottles

Peer Protect Anti-Bacterial Hand Sanitizer Ethyl Alcohol 80% 60ML Bottles

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-14

Reckitt Benckiser (Canada) Inc.

Lysol Advanced Disinfecting Wipes

Lysol Disinfecting Spray - Max Cover

Lysol Disinfecting Wipes

OTC

Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-14

Reckitt Benckiser (Canada) Inc.

Lysol Disinfectant All Purpose Cleaner

Lysol Disinfectant All Purpose Daily Cleaner

Lysol Disinfectant Bathroom Bleach Cleaner

Lysol Kitchenpro Power Degreaser

OTC

Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-13 Amazon.ca A12.ca Ensemble Masque et Bandeau Covid-19 Mini arc-en-ciel, lavable Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-13 Amazon.ca A12.ca Masque de citoyen lavable Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-13 Amazon.ca Coronavirus Survivor 2020 Covid COVID-19 Poster Dustproof Mens Dust Scarf Protective Reusable Face Covers Womens Adjustable Ear Loop Mouth Cover Fitted Mouth Bandanas Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-13 Amazon.ca Ski Mask Corona-Extra-Beer-Alcohol-Drink- Winter Warmer Wind Resistant Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-13 Forest City Surplus Canada KN95 Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-13 Kijiji.ca Microsure wound care OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-13 Kijiji.ca Sneez Guard Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-13 Kijiji.ca (Rockbox Structures) Portable Sink Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-11 Environize Environize Anolyte Prescription Drug Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-07 Quicksilver Scientific Quicksilver Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-05 F.A.S.T. Rescue Inc. Various Products (Disinfectants) Natural Health Product Complaint regarding advertising of unauthorized claim Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-05 Wish.com LED Ultraviolet Sterilization Germicidal Bacterial Disinfect Light Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-05 Wish.com N95 Face Mask Coronavirus Bushfires Flu Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-05-05 Wish.com Ultraviolet Uv Light Tube Bulb 5W/7W Disinfection Lamp Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-05-01 Skaha.ca Surgical N95 Face Mask Medical Device Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-04-29 Amazon.ca Face Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-29

High Level Wellness

Platinum Vitamin D Spray - 100ml

Pro C2000 (Orange) - 300 G

Platinum Liposomal C1000 - 600ml

Platinum Colloidal Silver

New Wild Oregano C93 (30 ml and 50 ml)

Platinum Naturals Oregano-8 Cold and Flu Liquid Caps

ARO All-Life Colostrum 500 MG

Thorne Research Meriva-SR 120 Veg Caps

Professional Health Bromepro 90 caps

Alpha Science Greens Concentrate 120 Vcaps

Alpha Science Ultimate Greens 300 gm

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-29 WeChat Group Prescription Weight Loss Product - South Korea Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-27 Magicmushroomdispensary.ca Magic Mushrooms Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-27 Tim's Whole Health Quercetin Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-24 Smart Women's Choice Smart Women's Choice Contraceptive Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-23

Sloan Natural Health Center

>Vitamin C

Quench Essentials Zinc 300

Quercetin

Zinc A.G

Andrographis

Selenium

D3 Liquid

St. John's Wort

Liquid Silver

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-20 Amazon.ca Unisex Washable Reusable Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-20 Cabot Group Properties (CGP) Ozonator Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-20 Illana-Francisco Manitoba Liquors and Spirits Inc. Manitoba Prairie and Sanitizer Non-prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-20 Kijiji.ca Anti-coronavirus Disinfectant Gel OTC Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-20 Kijiji.ca Virus Sterilizer - Sani Wand Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-20 Scalfix Inc. AntidotPro Sanitizing Gel / Antidotpro - Hand Sanitizer Non-prescription Drug - Disinfectant Complaint regarding advertising of misleading product information Compliance achieved; Material modified/removed/discontinued.
2020-04-17 Amazon.ca Unisex Washable Reusable Mask Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-17 Silverpur.ca Collodial Silver Water Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-16 Showcase Clearagerm Hand Sanitizer Natural Health Product Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-15 Little Warrior Nutrition Various products Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-15 United Sign in partnership with Symplicity Designs Lexan Face Shield Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-14 Amazon.ca KN95 Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-14 Bausch Health Canada Inc. Cold-FX Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-04-14 Organic Sulfer LTD Organic Sulfur Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-09 Amazon.ca Baoer 110V Uv Sterilizer Germicidal Light Sterilization Ultraviolet Lamp Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-09 Amazon.ca Germicidal Ozone Sterilization Lamp Ultraviolet Rays Kill Bacterial Virus Disinfect Bacterial Lights Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-09 Amazon.ca Germicidal Sterilization CFL Ozone Lamp Bulb Ultraviolet Light E27 Base Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-09 Amazon.ca Portable Rechargeable Ultraviolet Ultraviolet Sterilizer LED Light Germicidal Lamp Kill Corona Virus Fungicide,White Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-09 Amazon.ca Ultraviolet Sterilizer Light 38W 110V 220V Germicidal UVC Disinfection Lamp Kill Corona Virus Bactericidal Lights Sterilization Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-09 Amazon.ca UV Bulb 1 Set Portable Handheld Sterilization Lamp Disinfection Stick Universal Uv Sterilizer for Disinfect Bacterial Kill Corona Virus Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-09 Amazon.ca UV Bulb Germicidal Handheld UV Germicidal Lamp Disinfection Lamp Portable Sterilizer Kill Corona Virus Base for Disinfect 02 (Color Temperature : White) Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-09 Amazon.ca UV Sterilization Lamp UVC Light with Ozone and, Anti Bacterial Rate 99% of The Integrated, 40W UV Germicidal Lamp for Home Air Purifier Cleaner Disinfection Bacteria, Microbes and Viruses Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-09 Amazon.ca YTGOOD 110V Uv Germicidal Light Ultraviolet Lamp for Disinfect Bacterial Kill Corona Virus American regulations 7W Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-09 Amazon.ca YTGOOD 110V Uv Germicidal Light Ultraviolet Lamp for Disinfect Bacterial Kill Corona Virus American regulations 9W Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-09 Amped Nutrition Chemix Cortibloc Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-08 The Cleaner Home Microban OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-04-07 Nano Silver Canada Silver Biotics Natural Health Product Complaint regarding advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-07 Purica Purica Immune 7 Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-07 Virox Technologies Inc. Optim Disinfectants OTC Incident regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2020-04-07

Vitasave.ca

Sovereign Silver Bio-Active Silver Hydrosol

Purica Immune 7

Natural Health Product

Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-06 Bigarade Medical Masks Medical Device Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Explanatory Letter Sent.
2020-04-06 Global Wealth Trade Corporation / Fountain of Life Fountain of Life Anti-Oxidant Drops Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-06 Vitasave.ca LivOn Lipospheric Vitamin C Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-06 Vitasave.ca New Roots N-acetyl cysteine Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-06 Vitasave.ca Purica Immune 7 Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2020-04-03 All Clear Disinfecting Zoono 24 Hour Hand Sanitize OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-03 Amazon.ca Aliment pour renforcer système immunitaire Natural Health Product Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-03 Ibboo Care Disposable Medical Masks Medical Device Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-03 Kijiji.ca Alkaline water machine Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-03 Kijiji.ca Colloidal Silver Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-03 Kijiji.ca Colloidal Silver / Thieves Oil Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-03 Kijiji.ca Ozone Generator Medical Device Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-03 Kijiji.ca Turmeric Capsules Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-03 Kijiji.ca (Wild Creek Naturals) Organic Thieves Oil Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-03 Nworld Nlighten e-shop Canada One Opti Juice Natural Health Product Incident regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-03 The PEMF Experience Omnium Intelligent Lifestyle / Pulsed ElectroMagnetic Field (PEMF) therapy Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-04-03

Vitamart.ca

Genestra D-Mulsion 1000, 30mL

Pure Encapsulations Zinc Capsules

AOR Vitamin C, 1000mg

Probiotic

OTC

Incident regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-03

Wild Creek Naturals

Marseilles Remedy

Thieves' Balm

MarseilleS Remedy Balm

Marseille'S Remedy

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-03 Zoono Protect Canada GermFree34 Hand Sanitiser OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-03 Zoono Protect Canada Z-71 Surface Sanitiser OTC Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-01 Dymon Storage Dymon Hand Sanitizer Gel Natural Health Product Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-04-01 Earth MD Outdoor Shield Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Ali Express Coronavirus Dustproof Mask Activated Carbon Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Ali Express O'Liye Non-prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Ali Express Portable Mini Hand Sanitizer Gel Non-prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Alpha Science Laboratories Co-enzyme B Complex
Phyto-Immun
Vitamin D3
Echinacea
Goldenseal and Echinacea
Super Immune Plus
Aloe Immun
Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Amazon.ca Anti-Dust And Anti-Fog Hat Anti Coronavirus Hat - by FSD-MJ Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Amazon.ca Covid-19 (2019-nCov) Coronavirus Pneumonia Prevention Herbal Tea Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Amazon.ca E & M ELECTRIC & MAGIC 2.5W UV Disinfection Lamp Steriliser Light Ultraviolet Suitable in Bathroom Living Room Bedroom Hotel Flu Covid-19 Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Amazon.ca Ozone Lamp Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Amazon.ca Portable sprayer: Pressure Watering Can Watering Bottle Dispensing Alcohol Fine Mist Disinfectant Alcohol for Disinfection COVID-19 Virus Prevention,1pcs Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Amazon.ca Shindn UV Sterilizer Respirator Sterilization Jewelry Watch Toothbrushes Mobile Phone Sterilizer Covid-19 Sterilizatio Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Amazon.ca UVC Germicidal Sterilization CFL Ozone Lamp Bulb Ultraviolet Light E27 Base for Disinfect Bacterial Kill Corona Virus Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Bestdangstuff.com N95 Mask Coronavirus Respirator Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Exhalo Spa Exhalo Salt Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Flumask.ca Flumask Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Gem Wellness Solutions Multi-Purpose Disinfectant Non-prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-03-31 Hasslefree-lifestyle Anti-Coronavirus Face Mask - Includes Activated Carbon Filter Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Air System Circulatory Decontamination (ASCD) Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Anti viral silver ions antivirus Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Anti-Viral Blend / Essential Oil Products Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Carbon water filter, R.O and water system Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Cleaningold Non-prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Defender Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims No follow-up required as material had already been modified/ removed/ discontinued.
2020-03-31 Kijiji.ca Filtration System Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca IQ Air Health Pro HEPA Air Filter Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Lifebreath - Residential HEPA Air Cleaner Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Moringa Supplement Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Ozone Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims No follow-up required as material had already been modified/ removed/ discontinued.
2020-03-31 Kijiji.ca Paint Shield Non-prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Sauna Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca SHIFA-E- AJWA for Improving Immunity Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Vital Oxide Non-prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Kijiji.ca Whole home air-sanitizer, ULTRA-VIOLET (C-Spectrum) Swordfish Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Medical1products V871/SHL Elixir Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Pyramidion Emporium Silver Colloidal 500 mL Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 SafeCare Canada 2019-nCoV IgG/IgM Rapid Detection Test Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-31 Trend Picky Coronavirus N95 Mask Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-30 Deserving Health International Corp Deserving Health™ Natural Hand Sanitizer Refreshing Gel Non-prescription Drug Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-30 Izidental.com (10 PCS/Pack) 4ply Particulate Respirator Face Mask N95/KN95/FFP2 mask Anti Pollution Breathable Dust Dust Pollution Mask Unisex Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-30 Izidental.com 20 PCS Sterile Medical Mask Disposable Anti Coronavirus 3-Ply Anti Dust Face Mouth Earloop Face Mask Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-30 Izidental.com 50 PCS Medical Mask Disposable Anti Coronavirus 3-Ply Anti Dust Face Mouth Earloop Face Mas Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-30 Izidental.com Anti-Dust Coronavirus Protective Face Mask N95/KN95/FFP2 Breathable Isolation Masks For Adults Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-30 Izidental.com BOSON Rapid 2019-nCoV IgG/IgM Combo Test Card Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-30 Izidental.com Digital Infrared Electronic Thermometer Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-30 Izidental.com Disposable Anticorrosion Nitrile Gloves Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-30 Izidental.com Disposable Protective Suit Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-30 Izidental.com Personal Protective Glasses, PPE Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-27 Amazon.ca UV Zone Sterilization Lamp Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-27 Domenic Stanghini Homeopathy Homeopathic remedies Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-27 Vitasave.ca CanPrev Vitamin A 15ml Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-27 Vitasave.ca CanPrev Vitamin D3 Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-27 Vitasave.ca Deep Immune Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-27 Vitasave.ca Host Defense My Community - Comprehensive Immune Support Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-27 Vitasave.ca Lypo-Spheric Vitamin C 30 Packets Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-27 Vitasave.ca N-Acetyl-Cysteine 500mg Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-27 Vitasave.ca Zinc-Copper Balance Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-26 Amazon.ca 10 Rolls Paper Hand Towels Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance achieved; Material modified/removed/discontinued.
2020-03-26 Amazon.ca Lung Cleansing and Detoxifying Decoction - Qingfei Paidu Tang Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-26 Amazon.ca Mask Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-26 Amazon.ca Paper Hand Towels Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-26 Amazon.ca Portable Bottle Sprayer, Mini Household Manual High Pressure Pneumatic Watering Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-26 Amazon.ca Shindn UV Indoor Disinfection Lam Medical Device Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-26 Ankang Acupuncture Healing Centre Inc. Herbal Tea Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product and unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-26 Ebay.ca Dettol Spray Non-prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-26 Mycrilium BioSURF Liq Hos Non-prescription Drug Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-03-26 Mycrilium BioTEXT Non-prescription Drug Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-03-25 Alive Health Centre - Morning Sun and Supplements Plus Med Marijuana Seed Oil - Cannabis Sativa Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 Amazon.ca Laboratory Safety Glasses Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 Amazon.ca Super Blend of 8 Chaga Mushroom Liquid Mouth Spray Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 NutriChem Compounding Pharmacy & Retail Store Black Cumin SAP Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 Organic Planet Online AOR Immune Ultra unflavoured Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 Pure Nature Nutrition Centres AOR Acta Resveratrol Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 Sangter's Health Centre Sangter's curcumin Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 SRH Health Foods EstroSmart Bonus Size (150 Vegi Caps) Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 Turner Drug Store Ltd. Natural Factors Lycopene 10mg Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 Two Farm Kids Natural Factors Fresh Kelp Extract Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 Victoria's Health Store Natural Factors Estro Factors Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-25 Vivify Holistic Clinic Formulas 1 - 4 Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-23 Alive Health Centre Alive Oregano Oil Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-21 Hedley's Health Hut Mykind Organics Vitamin C by Garden of Life LLC Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-20 National Nutrition Ltd. Antioxidant Network Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-03-16 Thymox Technology Laboratoire M2 Thymox Non-prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2020-02-25 True Health Canada Deflect A Natural Health Product Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Explanatory Letter Sent.
2020-02-24 Abortion Pill Rescue Abortion Pill Reversal Prescription Drug Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Explanatory Letter Sent.
2020-02-10 doTERRA Essential Oils Natural Health Product Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-02-04 Nia Pure Nature Moringa Natural Health Product Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Explanatory Letter Sent.
2020-01-22 Alera Skin Care Products Inc. Zensa Non-prescription Drug Complaint Regarding the Direct -to- Consumer Advertising of Unauthorized Claims Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2020-01-21 Ottawa Medi Spa Botox Cosmetic (Onabotulinum Toxin A)
Juvederm
Prescription Drug, Biologics Complaint Regarding the Direct -to- Consumer Advertising of Botox and Juvederm Compliance Letter Sent to Request Correction of Non-compliance; Received Satisfactory Response from Company; Follow -up Completed; Material Modified/Removed/Discontinued.
2019-12-30 Vesta Shop Punkin Butt Teething Oil Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Website no longer accessible; No further follow-up required.
2019-12-17 Midtown Medical Centre Clinic Botox Cosmetic
Botox
Latisse
Belkyra
Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox and Latisse Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-12-13 Xtreme Performance Nutrition XPN World XPN Supplements
Pro Zinc Classic Series
XPN Pro Vitamin 2.0 Classic Series
XPN ISO Extreme Classic Series 1 Shot 30G
XPN MAG 4 Classic Series
Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-12-12 Medical Spa Club Botox
Xeomin
Dysport
Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-12-11 TIJN Amazon TIJN Blue Light Blocking Glasses Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent. No follow-up required.
2019-12-06 JNY Cosmetics

Botox Cosmetic (Onabotulinum Toxin A)

Xeomin

Prescription Drug, Medical Device Complaint regarding the direct-to-consumer advertising of Botox and Xeomin Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-11-29 J & G's Bath Bombdiggities Cold Buster Bath Bomb Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-11-25 Amazon Canada Premier Research Labs Premier Green Caps Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-11-19 OriMed Pharma Luxa-D Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-11-01

TTMSPA & Markham Med Spa

Botox Cosmetic (Onabotulinum Toxin A)

Latisse

Juvederm

Juvederm Voluma

Juvederm Volbella

Juvederm Volift

Prescription Drug, Biologics

Complaint regarding the direct-to-consumer advertising of Botox, Latisse, Juvederm, Juvederm Voluma, Juvederm Volbella, and Juvederm Volift Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-11-01 Welcome Back Center/ Dr. Richard Brownlee Stem Cell Therapy Biologics Complaint regarding the direct-to-consumer advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2019-10-31 Bayer Asparin Non-prescription drug Complaint regarding advertising of misleading product information to healthcare professionals Explanatory letter sent. No follow-up required.
2019-10-30 Regenerative Medicine and Anti-Aging Institute Stem Cell treatment Biologics Complaint regarding the direct-to-consumer advertising of an unauthorized product Explanatory letter sent. No follow-up required.
2019-10-29 Joly-Anne Durand Beauté Esthétique Hyaluropen Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent. No follow-up required.
2019-10-25 Alive Health Centre TA-65md Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-10-25 Natural Products Consulting Corp. TA-65md Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed.
2019-10-22

Cur Laser and Skin

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device

Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent. No follow-up required.
2019-10-22

D2LM Distribution Inc.

Sleek

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-10-22

The Vanity Lab

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device

Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent. No follow-up required.
2019-09-27 Foothills Naturals Damiana Leaf Tea Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance achieved; Material modified/removed/discontinued.
2019-09-23 Dr. Longhairs Longhairs Lifestyle Vitamins (Naturopathic products) Natural Health Product Complaint regarding the advertising of unauthorized products Compliance achieved; Material modified/removed/discontinued.
2019-09-23 Pro-Gym Serge Moreau Inc. RAD 140 (Sarmsfit) Prescription Drug Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-09-20 Good Vibes Essential Oils Multiple products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance achieved; Material modified/removed/discontinued.
2019-09-16 Amazon Canada Vitamin B12 Sublingual Liquid Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-09-13

Elevaterx Medical Aesthetics

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Prescription Drug

Complaint regarding the direct-to-consumer advertising of Botox and Belkyra Explanatory letter sent. No follow-up required.
2019-09-13

Medical Aesthetic Canada

Botox Cosmetic (Onabotulinum Toxin A)

Prescription Drug

Complaint regarding the direct-to-consumer advertising of Botox Explanatory letter sent. No follow-up required.
2019-09-12 Amazon Canada Moman vape aromatherapy inhaler Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-09-12 TMB Cosmetic Surgery Multiple products Natural Health Product Complaint regarding advertising of misleading product information Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-09-10 Galderma Canada Inc. TactuPump Forte Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-09-10 Galderma Canada Inc./ Nestlé Skin Health Dysport Aesthetic Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-09-10 Galderma Canada Inc./ Nestlé Skin Health Rosiver Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims No follow-up required as material had already been modified/ removed/ discontinued.
2019-09-06 SunForce Health & Organics Inc. Multiple products Prescription Drug Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-09-05 Amazon Canada Prostagorx Natural Health Product Complaint regarding advertising of misleading product information Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-09-04 Golden Monk Kratom Kratom Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Website no longer accessible; No further follow-up required.
2019-09-03 Amazon Canada H2Ocean Piercing Aftercare Spray Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-09-03 Sanofi Genzyme Aubagio (Teriflunomide) Prescription Drug Complaint regarding the direct-to-consumer advertising of Aubagio Explanatory letter sent. No follow-up required.
2019-08-28 Amazon Canada Goli Nutrition Apple Cider Vinegar Gummies Prescription Drug Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-28 Biosense Clinic Multiple products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-27 Total Health Sambrosa Sleep Juice Non-prescription Drug Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-21 Beauty & Body Toronto Chorionic Gonadotropin for Injection, USP Prescription Drug Complaint regarding the advertising of unauthorized claim and direct-to-consumer advertising of hCG Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-17

Elevaterx Medical Aesthetics

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Xeomin

Dysport

Prescription Drug, Biologics

Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Xeomin and Dysport Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-16

Concept Medical

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Juvederm

Prescription Drug, Medical Device

Complaint regarding the direct-to-consumer advertising of Botox, Belkyra and Juvederm Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-16 KetoWeightLoss.com Multiple products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-15 Amazon Canada Diabetic Patch Prescription Drug Complaint regarding the advertising of an unauthorized product for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-15 Medical Aesthetic Canada Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-15 The Body Soul & Spirit Expos Miracle Mineral Supplement (MMS) Non-prescription Drug Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Website no longer accessible; No further follow-up required.
2019-08-15

The Old Goat Soap Factory

Old Goat Soap

Old Goat Lotion

Natural Health Product

Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-14

Carruthers & Humphrey Cosmetic Dermatology

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Belotero

Dysport

Emervel

Juvederm

Restylane

Xeomin

Prescription Drug, Biologics, Medical Device

Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Belotero, Dysport, Emervel, Juvederm, Restylane and Xeomin Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-14

Cur Laser and Skin

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Prescription Drug

Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-14

Project Skin MD

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Dysport

Juvederm

Xeomin

Prescription Drug, Biologic, Medical Device

Complaint regarding the direct-to-consumer advertising of Botox, Belkyra, Dysport, Juvederm and Xeomin Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-14

The Vanity Lab

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Restylane

Prescription Drug, Biologic, Medical Device

Complaint regarding the direct-to-consumer advertising of Botox, Juvederm and Restylane Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-13

Ottawa MediSpa

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Filler

Prescription Drug

Complaint regarding the direct-to-consumer advertising of Botox, Belkyra and Filler Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-11 Supplement Source.ca Gamma Nutrition Hulk Juice Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-06

Concept Medical

Botox Cosmetic (Onabotulinum Toxin A)

Latisse

Belkyra

Prescription Drug, Biologics

Complaint regarding the direct-to-consumer advertising of Botox, Latisse and Belkyra No follow-up required as material had already been modified/ removed/ discontinued.
2019-08-06 Sigrid Naturals Warrior Woman First Aid Salve Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-08-01 Casaroma Wellness Centre Multiple products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance achieved; Material modified/removed/discontinued.
2019-07-29 Enerex Botanicals Ltd. Black Seed Oil; Black Cumin Seed Oil with Gamma E Natural Health Product Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance achieved; Material modified/removed/discontinued.
2019-07-26 Pure Feast None specified Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-07-25

Aphrodite Aesthetic Clinic

V Line A Solution Liposysis

Orlistat Hexal

Teoxane RHA

Natural Health Product

Prescription Drug

Complaint regarding the advertising of an unauthorized product Compliance achieved; Material modified/removed/discontinued.
2019-07-22 YekkyStore Nutrovape Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-07-17 Microbe Formulas Various Products Natural Health Product Complaint regarding the direct-to-consumer advertising of unauthorized products Explanatory Letter Sent.
2019-07-15 Montreal Healthy Girl Multiple products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-07-02 Chan Fat Chinese Herbal Ltd. Multiple products Natural Health Product Complaint regarding the advertising of unauthorized products and products with unauthorized claims including claims for serious disease Compliance achieved; Material modified/removed/discontinued.
2019-07-02 Country Connections Inc. Gramma Carol's Restless & Aching Leg Lotion Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-06-27 Not Specified Sildenafil Prescription Drug Complaint regarding the direct-to-consumer advertising of unauthorized claims Explanatory letter sent.
2019-06-20

Choice Probiotics Ltd.

Probiotic Dish Soap

PIP Hand Soap

PIP Hand Gel

Natural Health Product

Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-06-13

Celebration Saunas

Infrared Sauna

Medical Device

Complaint regarding the direct-to-consumer advertising of unauthorized products Explanatory letter sent.
2019-06-13

Finnleo

TyloHelo Inc.

Infrared Sauna

Medical Device

Complaint regarding the direct-to-consumer advertising of unauthorized products Explanatory letter sent.
2019-06-13 Good Health Saunas Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Explanatory letter sent.
2019-06-13 Sunlighten Inc. Infrared Sauna Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized products Explanatory letter sent.
2019-06-08 Obella Esthétique Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-06 Access Natural Healing Various Products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed product; Website no longer accessible; No further follow-up required.
2019-06-06 Allergan Inc. Belkyra Prescription Drug Complaint regarding the direct-to-consumer advertising of Belkyra Explanatory letter sent.
2019-06-06

Clinique d'Élise Bernier

Botox Cosmetic (Onabotulinum Toxin A)

Dysport

Prescription Drug

Complaint regarding the direct-to-consumer advertising of Botox and Dysport Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-06-04

Centre de Médecine Esthétique de Boucherville

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Radiasse

Prescription Drug, Medical Device

Complaint regarding the direct-to-consumer advertising of Botox, Juvederm and Radiasse Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-06-04

Clinique Médicale Clément Paradis

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device

Complaint regarding the direct-to-consumer advertising of Botox and Juvederm Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-03

Clinique AntiAging

Botox Cosmetic (Onabotulinum Toxin A)

Belkyra

Sculptra

Xeomin

Restylane

Prescription Drug, Medical Device, Biologic Drug

Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-03

Clinique de Chirurgie Esthétique

Botox Cosmetic (Onabotulinum Toxin A)

Prescription Drug

Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-03

Dermapure

Botox Cosmetic (Onabotulinum Toxin A)

Prescription Drug

Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-06-03

Dr. Lalancette

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Prescription Drug, Medical Device

Complaint regarding the direct-to-consumer advertising of Botox and Juvederm Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-06-03

Dr. Mélanie Hould

Botox Cosmetic (Onabotulinum Toxin A)

Juvederm

Softlift

Prescription Drug, Medical Device

Complaint regarding the direct-to-consumer advertising of Botox, Juvederm and Softlift Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-06-03 Estheticon Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-06-03 Tosonimd Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-05-30 Dr. Alex Wakter Botox Cosmetic (Onabotulinum Toxin A) Prescription Drug Complaint regarding the direct-to-consumer advertising of Botox Explanatory letter sent.
2019-05-29 Folium Labs Inc. Livli Natural Health Product Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2019-05-29 Konsar Future Nutrition Not Specified Natural Health Product Complaint regarding the advertising of unauthorized claims Explanatory letter sent.
2019-05-29 MHS Nourishing Waves Plus Natural Health Product Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-05-28 Fitglow Inc. Fitglow Beauty Cloud Comfort Cream Natural Health Product Complaint regarding the advertising of an unauthorized product Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-05-28 Vancouver Laser & Skin Care Clinic Latisse Prescription Drug, Complaint regarding the direct-to-consumer advertising of Latisse Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-05-26

Worlds Best Cream

WBC Pain Terminator

Worlds Best Cream

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance;Received satisfactory response from company;Follow-up completed;Material modified/removed/discontinued.
2019-05-23 Breast Milk Angel Placenta Encapsulation Biological Drug Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-05-22 Prime Hemp Prime Sensitive-Mare Blend Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2019-05-16 Canadian Tire Worm Away (Piperazine) Veterinary Health Product Complaint regarding the direct-to-consumer advertising of unauthorized claims No follow-up required as material had already been modified/ removed/ discontinued.
2019-05-13 Dunn & Co. Natural Skincare Salve Yourself - Cayenne Warming Balm Natural Health Product Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance achieved; Material modified/removed/discontinued.
2019-05-07

Saltastic

Cough Relief Herbal Tea

Sleep Well Herbal Tea

Stay Well Herbal Tea

Natural Health Product

Complaint regarding the advertising of an unauthorized product Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-26

Scargone

Various Products

Natural Health Product

Complaint regarding the advertising of an unauthorized product Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-25

Clinique Infinium

Botox Cosemtic (Onabotulinum Toxin A)

Dysport

Xeomin

Belkyra

Juvederm

Biologic Drugs

Complaint regarding the direct-to-consumer advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-04-25

Pfizer Canada

Duavive

Prescription Drug

Complaint regarding the direct-to-consumer advertising of Duavive Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-24

LivOn Laboratories Inc.

Various Products

Natural Health Product

Complaint regarding the advertising of an unauthorized product Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-23

The House of Healing

Biopuncture Injection Therapy (MIC)

Natural Health Product

Complaint regarding the advertising of unauthorized product including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-17

Amazon Canada

Tiny Tea Teatox

Her Tea

Anti-C Tea

Man Tea

Natural Health Product

Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-17

Purgo

Morning Detox Tea

Evening Cleanse Tea

De-Stress Tea Regular

Natural Health Product

Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-17

Showcase

Tiny Tea Teatox

Natural Health Product

Complaint regarding the advertising of an unauthorized product Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-17

Skinny Teatox

Skinny Teatox

Natural Health Product

Complaint regarding the advertising of an unauthorized product Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-17

Tease Tea

Triple Teatox

Natural Health Product

Complaint regarding the advertising of an unauthorized product Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-16

The Compounding Centre

Profesyn

Prescription Drug

Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance achieved; Material modified/removed/discontinued.
2019-04-13

Rothesay Laser Clinic

Latisse

Botox

Botox Cosmetic

Prescription Drugs

Complaint regarding the direct-to-consumer advertising of Botox and Latisse Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-12

Finlandia Pharmacy

Various Products

Natural Health Product

Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-12

The Vitamin Shop

Various Products

Natural Health Product

Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-12

Yes Wellness

Various Products

Natural Health Product

Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-05

Lemon Balm Lane

Various Products

Natural Health Product

Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-04

Amazon Canada

Redsenol-1;

Redsenol-DAG

Natural Health Product

Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-03 Miss Dee Naturals Various Products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-02 Camellia Pure Essential Oils Various Products Natural Health Product Complaint regarding the advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-04-01 Oumere Bioluminelle Natural Health Product Complaint regarding the advertising of an unauthorized product Explanatory letter sent. No follow-up required.
2019-03-29 Fine Therapy IQ Massager Medical Device Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-03-28 Abbvie Corporation Upadacitinib Prescription Drug Complaint regarding the advertising of an unauthorized product to health care professionals Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-03-27

The Compounding Centre

Neuroprofen Cream

Flexosyn Cream

Profesyn

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance achieved; Material modified/removed/discontinued.
2019-03-26

Port Moody Health

Artesunate

Prescription Drug

Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-03-22

Bath Made Simple

Rose Clay and Charcoal Bar

Pure Rose Water

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized products Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-03-19

LivLong

Liposomal Lypospheric Magnesium

Natural Health Product

Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance letter sent to stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-03-15

Beautysense

EltaMD UV Clear Broad Spectrum SPF 46

Non-Prescription Drug

Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2019-03-14

Slimwell

Slimwell hCG Transdermal Medical Cream

Slimwell Custom Vitamins and Minerals

Prescription Drug, Natural Health Product

Complaint regarding the advertising of unauthorized claim and direct-to-consumer advertising of hCG Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-03-13

Healthy Planet Canada

Homeocoksinum Flu buster

Natural Health Product - Homeopathic

Complaint regarding the advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2019-03-04

Sandoz Canada Incorporated

Fulvestrant Injection

Prescription Drug

Complaint regarding the advertising of Fulvestrant to health care professionals Explanatory letter sent.
2019-03-01

Valentus Inc.

Valentus Weight Loss Coffee

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2019-02-27

The Compounding Centre

ProfeSyn

Prescription Drug

Complaint regarding the direct-to-consumer advertising of an unauthorized product Compliance achieved; Material modified/removed/discontinued.
2019-02-23

Dr. Julia Carroll

Jublia (Efinaconazole)

Prescription Drug

Complaint regarding the direct-to-consumer advertising of Jublia Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-02-23

The Canadian Health & Family, H&F Continuing Education Inc.

Jublia (Efinaconazole)

Prescription Drug

Complaint regarding the direct-to-consumer advertising of Jublia Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-02-20

Sani-Marc Inc.

BioAssure

Non-Prescription Drug

Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2019-02-14

Homeocan Inc.

Influenzinum

Natural Health Product - Homeopathic

Complaint regarding the direct-to-consumer advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2019-02-13

PAC Health (Canada) Inc.

Sambucol Anti-viral Flu Care

Natural Health Product

Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance achieved, material discontinued, corrective message disseminated.
2019-02-12

Healing Connections Wellness Centre

Relax Far Infrared Sauna

Medical Device

Complaint regarding the direct-to-consumer advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-02-12

Radiant Health Saunas

Radiant Health Saunas Elite Series

Medical Device

Complaint regarding the advertising of unauthorized product including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed products and correction of non-compliance; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-02-08

Beauty Saunas

Far Infrared Sauna

Medical Device

Complaint regarding the direct-to-consumer advertising of an unauthorized product including claims for serious disease Compliance letter sent to stop sale and advertising of unlicensed product; Ongoing follow-up to confirm the non-compliant materials are modified/removed/discontinued.
2019-02-06

TTAC Publishing LLC / TruNorth Management LLC

Synergy Science Inc.

Synergy Sauna

Medical Device

Complaint regarding the direct-to-consumer advertising of an unauthorized product including claims for serious disease Compliance letter sent to stop sale and advertising of unlicensed product; No further action will be taken by Health Canada at this time.
2019-02-01

Puresource Natural Products

Now Magnesium Topical Spray

Natural Health Product

Complaint regarding advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-01-31

New Roots Herbal Inc.

Argan Oil

Rosehip Seed Oil

Natural Health Product

Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-01-30

Love's In The Hair

SugarBearHair

Sugarbearhair Vitamins

Biotin

Folic Acid

Vitamin C

Vegetarian Gummies - 60 pieces

Natural Health Product

Complaint regarding advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed product; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-01-28

Bennett's Choice

Brain Evolve

Brain Thrive

Brain Beast

Brain Dream

Natural Health Product

Complaint regarding the advertising of misleading product information and products with unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-01-28

Cloud Vitamin Cream

Silymarin Milk Thistle

Natural Health Product

Complaint regarding advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2019-01-21

SaunaRay Inc.

SaunaRay, various sauna models

Medical Device

Complaint regarding the direct-to-consumer advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed products; No further action will be taken by Health Canada at this time.
2019-01-07

Innovus Pharmaceuticals, Inc.

Apeaz

Natural Health Product

Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-12-19

Innovus Pharmaceuticals

Vesele

Natural Health Product

Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-11-20

Organika Health Products Inc.

Organika Chanca Piedra

Natural Health Product

Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-11-15

Vancouver Island Ormus

V.I.O. Buffalo Bill's Infused Skin Creams V.I.O. Ocean Mineral Cream V.I.O. Ocean Mineral Substrate V.I.O. Ocean Mineral Powder

Natural Health Product

Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-11-01

PolarAid Health Inc.

PolarAid Natural Healing Energy Disc

Medical Device

Complaint regarding the advertising of unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-10-31

Galderma Canada INC.

Rosiver

Prescription Drug

Incident regarding the direct-to-consumer advertising of Rosiver Explanatory letter sent.
2018-10-31

Galderma Canada INC.

Tactpump Forte

Prescriptiog

Complaint regarding the advertising of products with unauthorized claims Explanatory letter sent.
2018-10-31

Little Tree Hugger Soap

Face Oil For Acne Prone Skin Geranium Essential Oil Tea Tree Essential Oil

Natural Health Product

Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-10-31

Valeant Canada

Contrave

Prescription Drug

Complaint regarding the advertising of products with unauthorized claims Explanatory letter sent.
2018-10-26

Innovus Pharmaceuticals

Apeaz

ProstaGorx

Natural Health Products

Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-10-18

Bombacious Boutique

Sleep Aide Headache Roll On Synergy Blend Anxiety Roll On Synergy Bottle Exisis Salve

Natural Health Product

Complaint regarding the advertising of unauthorized products Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-10-16

Volta Health Products, Inc.

Prescript Assist Soil Based Probiotic Prebiotic Complex

Natural Health Product

Complaint regarding the advertising of an unauthorized product Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-10-15

Medicinal Nightshades

Various Products

Natural Health Product

Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-10-03

Quebec Ministry of Health and Social Services (MHSS)

Cevarix

Gardasil 9

Biologics

Complaint regarding the advertising of products with unauthorized claims Explanatory letter sent.
2018-09-28

GlaxcoSmithKline INC.

Trelegy Ellipta

Prescription Drug

Complaint regarding the advertising of products with unauthorized claims Explanatory letter sent.
2018-09-28

Royal Natural Holdings Corporation

Apiario Silvestre

Natural Health Product

Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-09-27

Beckers

Electronic Smoking Products

Natural Health Product

Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-09-27

DermaSpark Products Inc.

Fox Laser System

Medical Device

Complaint regarding the direct-to-consumer advertising of unauthorized claims Compliance achieved, material discontinued, corrective message disseminated.
2018-09-27

Nibo Distribution

Electronic Smoking Products

Natural Health Product

Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-09-26

Truth Niagara

Headache Roll On Synergy Blend

Natural Health Product

Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-09-18

New Nordic Inc.

Various

Natural Health Products

Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-09-17

Innovus Pharmaceuticals Inc.

Urivax

Natural Health Product

Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company.
2018-09-15

New Nordic Inc.

Equazen

Natural Health Product

Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-09-15

The IV wellness boutique

IV Therapy

Natural Health Product

Complaint regarding the advertising of unauthorized products with unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-09-11

Cari-Lee's Recipes for Alchemy

'Mend Me' Soothing Rub

Natural Health Product

Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-09-05

Infogenetica Solutions Ltd.

NeuroActiv Oil

Natural Health Product

Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-31

The Natural Healing Shoppe

Calm Like Balm

Natural Health Product

Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-27

Henry Schein Canada Inc.

Various Products

Natural Health Product

Complaint regarding advertising of unauthorized products and products with unauthorized claims Compliance letter sent to request stop sale and advertising of unlicensed product and correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-27

Naturelle

Alpha Biomedical hospital beds

Medical Device

Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-23

Merck

Gardasil 9

Biologic

Complaint regarding the advertising of products with unauthorized claims Explanatory letter sent.
2018-08-22

Arthritis & Injury Care

Multiprofen CC

Prescription Drug

Complaint regarding direct-to-consumer advertising of an unauthorized product Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-13

All Natural Nutritional Products (ANNP) Inc.

Allnatural Clear Head, Silymarin

Natural Health Product

Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-08-10

Indivior UK LTD

Suboxone

Controlled Drug

Complaint regarding the direct-to-consumer advertising of a controlled drug Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-10

Purdue Pharma

BuTrans

Controlled Drug

Complaint regarding the direct-to-consumer advertising of a controlled drug Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-08

Innovus Pharmaceuticals Inc.

ProstaGorx

Natural Health Product

Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-08-07

Purple Lotus

Hang Over Capsules

Natural Health Product

Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-08-02

Naka Herbs and Vitamins

Naka Vital Greens

Natural Health Product

Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-07-30

Bayer INC, Johnson & Johnson INC

Aleve, Tylenol

OTC

Complaint regarding the advertising of products with unauthorized claims Explanatory letter sent.
2018-07-30

Rogers Communications Inc.

ArthriVarx

Natural Health Product

Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-07-23

Albany Laser Clinic

Botox Cosmetic (Onabotulinum Toxin A)

Biologic

Complaint regarding the direct-to-consumer advertising of Botox Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-07-10

Relief Wellness Ltd.

H Formula

Natural Health Product

Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-07-10

Royal Natural Products Co.

Apiario Silvestre

Natural Health Product

Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-07-09

Happy Herbal Store

Various Products

Natural Health Product

Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance letter sent to request stop sale and advertising of unlicensed products; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-07-04

Free Spirit Botanicals

Sun Dawg Organic Sunscreen Lotion SPF 15

Natural Health Product

Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-07-04

Miiko

Miiko Safe Summer Skin Cream 14% (SPF 14)

Natural Health Product

Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-07-04

Tina Davies Professionals

Microblading Aftercare Gel

Natural Health Product

Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-06-14

MedMira Laboratories Inc.

Reveal Rapid HIV Antibody Test (Laboratory Use Only)

Medical Device

Complaint regarding advertising of misleading product information Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-06-13

Innovus Pharmaceuticals Inc.

Vesele

Natural Health Product

Complaint regarding the advertising of products with unauthorized claims Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-06-05

Excellence Medical Skin Care Clinic

Latisse

Biologic

Complaint regarding the direct-to-consumer advertising of Latisse Compliance letter sent to request correction of non-compliance; No further action will be taken by Health Canada at this time.
2018-05-29

Pfizer Canada Inc.

Viagra

Prescription Drug

Complaint regarding the direct-to-consumer advertising of Viagra Explanatory letter sent.
2018-05-23

Pfizer Canada Inc.

Viagra

Prescription Drug

Complaint regarding the direct-to-consumer advertising of Viagra Explanatory letter sent.
2018-05-14

Cure Santé Minceur (Productions Elite)

Biléfoi

Diuré

Laxa

Natural Health Product

Complaint regarding the advertising of unauthorized products Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.
2018-05-03

Hairfree Laser Skin Clinic

Vitamin B12 Injections

Carboxy Injection

Natural Health Product, Prescription Drug

Complaint regarding the advertising of unauthorized products including claims for serious disease Compliance achieved; Material modified/removed/discontinued.
2018-05-03

Provita Nutrition

Various Products

Natural Health Product

Complaint regarding the advertising of unauthorized claims including claims for serious disease Compliance letter sent to request correction of non-compliance; Received satisfactory response from company; Follow-up completed; Material modified/removed/discontinued.

About the health products advertising incidents table

This table does not include incidents that Health Canada received and have referred to an advertising preclearance agency (APA). We engage an APA to adjudicate certain incidents. This process is in accordance with our guidance document on the roles of Health Canada and advertising preclearance agencies related to health product advertising.

The scope of this table is currently limited to incidents related to the following types of health products:

  • medical devices
  • pharmaceuticals
  • natural health products
  • veterinary health products
  • biologics (including vaccines)

If you have questions about the incidents in the summary table, please contact us by email at drug-device-marketing@hc-sc.gc.ca.

When addressing and resolving advertising incidents, our first priority is to protect human health and safety. We use the most appropriate level of intervention for the level of health risk.

We assess every incident we receive to confirm whether the advertising materials comply with the applicable legislation and regulations. We take appropriate action to address incidents where we find non-compliance.

Our responsibilities related to health product advertising

Health Canada is the national regulatory authority for health product advertisements. We oversee and enforce the regulatory requirements related to health product advertising.

We play an active role in addressing health product advertising incidents. We also work to prevent non-compliant advertising before it occurs by:

  • developing policies and guidance documents
  • providing regulatory and policy clarifications
  • making stakeholders aware through various activities

We also have a system in place that allows industry to have their advertising material reviewed and precleared by independent APAs. While this system is voluntary, we strongly recommend it, to ensure that the material complies with legislative and regulatory requirements before it’s disseminated.

APAs also offer a mechanism to resolve certain advertising incidents. We assess every incident we receive, including the level of health risk a product may pose, to determine next steps. These steps include whether the incident should be addressed by us or referred to an APA.

For more information on the roles of Health Canada and APAs, please refer to the following guidance document: 

Our risk-based compliance and enforcement approach

Health Canada treats all incidents with the same level of scrutiny. We assess each complaint to:

  • confirm whether the advertisement complies with legislative and regulatory requirements
  • determine the potential risk posed

We prioritize incidents and take action to address them based on the degree of that risk.

We will escalate measures if and as needed. In most cases, compliance is achieved once we inform the party of their non-compliance, usually through a regulatory letter. The letter will indicate the corrective measure(s) to be taken by either correcting or discontinuing the advertising material. We may follow up to verify that action has been completed to our satisfaction.

Health Canada may consider stronger action for advertising activities that we determine pose a high risk:

  • making a site visit
  • issuing a public communication
  • seizing the non-compliant advertising materials
  • starting enforcement proceedings (for example, seeking an injunction or fines where a court order has been breached)

For complaints about the advertising of an unauthorized health product, we will take action to confirm the company stops advertising and selling the product in Canada. Health Canada does not allow the sale of unauthorized health products in Canada.

For more information on our compliance and enforcement approach, please refer to the following policy: 

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